Woodfield Lexus

4.8

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Sales Team

Dan Rosen headshot

Dan Rosen

Sales Associate 4.9 (223 Reviews)
Dealer Experience 20 years
Yasmine LoBue headshot

Yasmine LoBue

Finance Manager 5.0 (128 Reviews)
Dealership Experience 18 years
Mark Demma headshot

Mark Demma

Sales and Leasing Associate 4.9 (121 Reviews)

Cars on the lot

97 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Woodfield Lexus are from Cars.com and DealerRater.com

2069 reviews

Lease Purchase

5.0
by Ed Vale on Jun 30, 2022

Made my buy experience super easy! Bought my lease out and Caryn was great to work with. Marty in sales is amazing and I recommend to friends and family.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

It was our pleasure working with you, Ed! Thanks for sharing. We appreciate your support.

Service Advisor Rich was very courteous and helpful.

5.0
by Srmack on Jun 26, 2022

Service Advisor Rich was very courteous and helpful. He also went to the parts department and got my key fob fixed.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Glad we were able to help! Thanks for sharing. Your support is appreciated!

Josh Resnick is flat out the Best in the Business.

5.0
by Eric Schor on Jun 24, 2022

Josh Resnick is flat out the Best in the Business. I look at him as friend because the way that he makes me feel when I walk thru the door. His smile is as inviting as his open hand that welcomes you in to him home and you are treated as a guest. The Team are second to none! from the greeter to the cashier and obviously everyone in the middle. Dan was helpful, courteous and fun! Greg came over to say hello and keep me in the loop of the process.The finance expierence was quick and easy! The Resnick family makes you feel and treats you like family! This year my mom, son and niece all got new cars and i was happy to be the fourth. It's their customer care and loyalty that makes my family loyal to them. They NEVER DISAPPOINT! When you are looking to be treated like a guest, friend or family! I encourage you to give them an opportunity. You will not be let down! Thanks Josh for taking care of my family! Peace

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We are thrilled to have you and your family as our loyal customers, Eric! We will continue to do our best to assist you with your auto needs. Thanks again and we hope you are enjoying your new car and wish you many happy miles!

I got prompt and complete service and was kept informed

5.0
by Manjeet on Jun 23, 2022

I got prompt and complete service and was kept informed of the whole problem and process.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Happy to assist in your auto needs! Thanks for sharing, Manjeet!

Garri was great and a true professional!

5.0
by Nbatyr on Jun 22, 2022

Garri was great and a true professional! He made our purchasing experience really smooth. I really recommend him!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We are thrilled your experience went so well! Thanks again and we hope you are enjoying your new car and wish you many miles of smiles!

The Service writer and Service team were awesome.

3.0
by quick_b on Jun 22, 2022

The Service writer and Service team were awesome. The Fiance Manager I spoke with, on the other hand, was unhelpful and slightly condescending.

Overall experience 3.0 Does recommend this dealer.
Dealer Responses

We apologize for your experience in finance. Thank you for your feedback,this is not how we want our customers treated. Please email me at jjoern@resnickautogroup.com and I will make sure you are pleasantly taken care of and all your questions answered. Again, our apologies!!!

I told the gentleman I spoke to that i wished to purchase another extended warranty for my 2014 Lexus with 55,000 miles on it. It is in perfect condition and maintained by your dealership. He said that wasn't an option. I mentioned a third party extended warranty and he said these are frowned upon. I know well and good that if I traded my vehicle in, it would be back on your lot and sold with an extended warranty within days. I do not wish to purchase another vehicle at this time and fully believed your dealership would assist with my request. Needless to say. I was disappointed.

The service people were friendly and knowledgeable.

5.0
by Marcved on Jun 12, 2022

The service people were friendly and knowledgeable. I even had assistance figuring out how to operate the rather confusing coffee machine!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We are happy to help! Thanks for sharing. Your support is appreciated!

Woodfield lexus tha best in everything, very happy with

5.0
by Edgar Alvarado on Jun 12, 2022

Woodfield lexus tha best in everything, very happy with services I give at 10 thanks.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you very much for your wonderful review! We appreciate your support, Edgar!

Dan was great to work with.

5.0
by pamelasnoeck on Jun 05, 2022

Dan was great to work with. Even though it took a while to get the car after placing the order, he kept us informed along the way. He is professional and friendly without being pushy, and flexible as we had some personal emergencies arise around pick-up time. I would recommend you see Dan for your next vehicle - it will be a positive experience.

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We are excited to continue to assist you with your auto needs! Thanks again and we hope you are enjoying your new car and wish you many happy miles

Best Service Anywhere!

5.0
by Luci M on Jun 05, 2022

Service is extraordinary. Car delivered on time, cleaned well, and courteous service technicians. Dealership is pristine, and waiting area is comfortable. I have purchased MANY cars from this dealer.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We are thrilled to have you as our loyal customer, Luci! Thanks for sharing.

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