Woodfield Lexus

4.8

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Sales Team

Dan Rosen headshot

Dan Rosen

Sales Associate 4.9 (229 Reviews)
Dealer Experience 20 years
Yasmine LoBue headshot

Yasmine LoBue

Finance Manager 5.0 (131 Reviews)
Dealership Experience 19 years
Mark Demma headshot

Mark Demma

Sales and Leasing Associate 4.9 (122 Reviews)

Cars on the lot

113 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Woodfield Lexus are from Cars.com and DealerRater.com

2091 reviews

Everything went great.

5.0
by schultz38 on Oct 05, 2022

Everything went great. Vic wasgreaton thetime and price had rental waiting in and out with no problems

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Glad we were able to assist! Thanks for sharing.

Gilbert, the sales person was great.

4.0
by Scooby on Oct 04, 2022

Gilbert, the sales person was great. The overall sales Manger was great. The finance lady was great. The only issue major issue I had was with the night time sales manger. I did not appreciate being talked down to, when I had a brought up a legitimate with him. If it wasn't for him, it would have been a five star experience. The night time sales manger should learn from Gilbert (sales person) and Robert Bouza (sales manager) how to treat customers.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Thanks again for your purchase and for sharing your thoughts! We appreciate your input and apologize that you felt uncomfortable with any part of your purchase. We hope you are enjoying your new car and wish you many happy miles!

In a difficult market (tight supply), again Dan was able

5.0
by Peter K on Oct 02, 2022

In a difficult market (tight supply), again Dan was able to fulfill my wishes perfectly. Any question I had at any time : he always responded immediately.

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Happy to help with your purchase, Peter! Thanks again and we hope you are enjoying your new car and wish you many happy miles!

Dan was exceptional to work with and really listened to

5.0
by armandojay on Oct 01, 2022

Dan was exceptional to work with and really listened to our needs and found us the perfect car. The customer service we received from Dan and Woodfield will keep us coming back for sure!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thrilled to assist you with your new car! Thanks again and we hope you are enjoying the car adn wish you many miles of smiles!

Woodfield Lexus

5.0
by Huntley Bob on Sep 26, 2022

great place to do business and great people to deal with, I am always satisfied with the total experience. This is a no pressure sales dept but make you feel that you want to buy from them.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We are thrilled to have you as our loyal customer! Thanks again for servicing with us and for sharing your thoughts!

EXCELLENT SERVICE WITH THE PURCHASING OF OUR NEW VEHICLE.

5.0
by christi680 on Sep 24, 2022

EXCELLENT SERVICE WITH THE PURCHASING OF OUR NEW VEHICLE. IT WAS VERY EFFICENT AND FAST.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Glad we could assist in your purchase! Thanks again and we hope you are enjoying your new car and wish you many happy miles!

The service department staff is very professional and

5.0
by DMarkus on Sep 24, 2022

The service department staff is very professional and accommodating, and pleasant to work with every time

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thanks for being our loyal customer and sharing your thoughts! We appreciate your support!

Awesome

5.0
by Kimberly J on Sep 16, 2022

Mustafa has been my salesperson and he makes the process seamless. Top notch service!!! Will continue to work with him in the future. I love my new NX 350!!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We are thrilled to have you! Thanks again and we hope you are enjoying your new car and wish you many happy miles!

I went to a different dealership and had a terrible

5.0
by Angie on Sep 15, 2022

I went to a different dealership and had a terrible experience, Mark Demma was excellent to work with as he was referred to us by a good friend and he did not disappoint. Wonderful experience buying my new vehicle, thanks to Mark! He was responsive, explained everything in detail. Mark Demma was super nice I totally forgot top trade in my Porsche. Mark Dermas follow up email and phone calls brought smile to my face. I would highly recommend Mark and Woodfield Lexus, 1 st time buying a Lexus and will definitely by another from Mark Demma thank you for your service!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We are excited to have you as our customer and look forward to assisting you for many years to come! Thanks again and we hope you are enjoying your new car and wish you many happy miles!

Dan Rosen at Woodfield Lexus is great, he took good care

5.0
by phsu on Sep 14, 2022

Dan Rosen at Woodfield Lexus is great, he took good care of me and handled the buying process quickly and efficiently. I would recommend working with him.

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Glad we were able to assist in your purchase. Thanks again and we hope you are enjoying your new car and wish you many happy miles!

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