Woodbridge Ford

4.7

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
Closed

Cars on the lot

185 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Woodbridge Ford are from Cars.com and DealerRater.com

676 reviews

If I could give a negative rating, I would. STAY FAR AWAY...

1.0
by FORDSUCKS! on Nov 30, 2021

If I could give a negative rating, I would. STAY FAR AWAY FROM THIS DEALERSHIP. They will scam you! They're only concerned about reaching their quotas and sneak in sneaky charges in your invoice for a FREAKING Lease buy-out. It's been over a month they screwed up my contract, and are now telling me they can refund me but there's nothing that can be done with the monthly payments that they over-charged me for! My purchase price was determined 3 YEARS AGO!! Why is every transaction which this dealership so painful?! They give you the runaround, phone operators consistently ignore your calls because they don't know what the right answer is or how to handle customer service situations. I WILL NEVER RETURN TO THIS DEALERSHIP AGAIN!!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you.

Was hoping Service would be better under new ownership....

1.0
by nur1954 on Nov 29, 2021

Was hoping Service would be better under new ownership. Nope - still sucks. Doubtful I will ever buy a Ford again! Promises not kept - what a disappointment!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you.

No thanks - too late for “I’m sorry!”

Excellent salesman

4.0
by Larry on Nov 29, 2021

I purchased a new Ford f150 from David Edon awhile ago. It was a great experience. Dave was very knowledgeable about all the specs of the truck. I will definitely be looking for David when I'm ready to make a change!!!

Customer service 4.0 Buying process 5.0 Quality of repair 4.0 Overall facilities 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Larry, thank you for taking the time to leave David an excellent review. It was a pleasure serving you as a customer and look forward to seeing you again.

HORRIBLE EXPERIENCE. I wanted to look at a Ford Explorer...

1.0
by a-very-unhappy-customer on Nov 26, 2021

HORRIBLE EXPERIENCE. I wanted to look at a Ford Explorer Platinum that showed on their website. I contacted them and asked that they check to make sure it was available because I'm more than 1 1/2 hours away. They said it was there and I made an appointment. Upon arrival, they showed me a different vehicle that I had no interest in. I asked to see the one I went there about, and they responded "Oh, we sold that one days ago". More than a 3 hour round trip after checking to make sure it was there only to be told it wasn't there for days. Bridge tolls, turnpike tolls, all wasted These people are absolutely incompetent.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you.

Kathy’s the most attentive salesperson.?She helps with...

5.0
by Charlene on Nov 25, 2021

Kathy’s the most attentive salesperson.?She helps with exactly the car that you need

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Kathy was an exceptional salesperson.

This is the 2nd purchase with Bell Ford. Our salesman...

5.0
by Natalie.colon78 on Nov 19, 2021

This is the 2nd purchase with Bell Ford. Our salesman Jeff Geller was efficient from start to finish. Very knowledgeable and got us the deal we wanted! Thanks Jeff!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Natalie, thank you for taking the time to review us. Our staff appreciates it.

Terrible Experience! They advertise a price for a used...

1.0
by rlfrey5 on Oct 29, 2021

Terrible Experience! They advertise a price for a used car, and when you get there they layered on 2 additional fees. One is for them to inspect/prepare the car for sale (almost $4,000), and another ($2,000) for what they called a warranty. They said they were mandatory. Eventually the manager was willing to remove the warranty but said the $4,000 for the inspection was mandatory. Then why not put it in the price of the car? Its a typical shyster move. We came prepared to pay the price advertised plus registration fees, documentation fees and taxes. We left completely disenchanted with the company and process. I'll never go back there again.

Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you

Absolutely the worst service department I have ever been...

1.0
by steph on Oct 27, 2021

Absolutely the worst service department I have ever been to. I am not here to fix their problems, the owners or Ford should visit the service dept to see the mess. Just want to warn other potential customers.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route64autos.com if you wish to discuss this matter further. Thank you.

Took my truck in for a clunking in rear.... They had it 2...

2.0
by Happy Camper on Aug 24, 2021

Took my truck in for a clunking in rear.... They had it 2 days and couldn’t find problem.... They said it wouldn’t be covered by warranty because I replaced the shocks.... I said ok no problem... what’s wrong with it.... They said we don’t know....I said we’ll find the problem and we’ll figure if it’s warrantied or not... Oh we don’t have enough mechanics and can’t find the problem.... just plain horrible! Will never return

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you.

Nothing you can say to me to change the outcome.... horrible...

The service department here is horrible ! Take your...

1.0
by Adartse22 on Jul 14, 2021

The service department here is horrible ! Take your business else where you will get robbed here . They don’t care about the customer, only getting as much money out of them!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you.

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