Wolfchase Honda

4.8

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–7:00pm
Sunday
1:00pm–5:00pm

Sales Team

Reggie  Williams	 headshot

Reggie Williams

Finance Manager (712 Reviews)
Dexter Alexander headshot

Dexter Alexander

Service Advisor (692 Reviews)
Terence  Williams headshot

Terence Williams

General Sales Manager (665 Reviews)
Dealer Experience 33 years
Dealership Experience 15 years

Cars on the lot

49 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Wolfchase Honda are from Cars.com and DealerRater.com

6426 reviews

I had received the best assistance and the negotiation

5.0
by MAHIRCETIZ on May 16, 2022

I had received the best assistance and the negotiation phase was quite a smooth process. It was a very good experience overall!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Buyer

5.0
by Charo Dodson on May 11, 2022

Everyone treated me with kindness I was able to drive as many cars I wanted until I decided on the one I chose my salesman was vary patient with me. Reggie in the financial department worked very hard hard to get me a low apr rate and he did I?m very pleased thanks guys.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Charo, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Long, long wait for service

2.0
by James Threet on May 08, 2022

I got well acquainted with your waiting room during my THREE-HOUR wait for an oil change. This was too long and I think I can find better service next time elsewhere. I was told they could not fix the tire pressure notice system because of a nail in the rt rear tire causing a leak in the air pressure. Several days after the visit to your dealer, pressure is still holding, therefore don't think I have a nail in the tire....but I DO still have the warning on instrument panel.

Customer service 2.0 Overall experience 2.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello James, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We hope you are willing to give us another chance. Please reach out to us at (901) 255-3700 so we can work towards a resolution.

Friendly Service

4.0
by James Busch on Apr 11, 2022

The service was performed in the time estimated by the service advisor.

Customer service 5.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

James, thank you for choosing Wolfchase Honda for your recent services. We realize you have a lot of choices, so we appreciate you giving us your business. It's great to hear that everything went great during your visit and we truly appreciate you taking time out of your day to provide us with feedback and a 5 star rating. We value your business and look forward to serving you again.

wrightjoann56@gmail.com

5.0
by Jo wright on Apr 10, 2022

hi I would like to Thank Dexter, he is an outstanding, very helpful person i can call him in advance, its always come on in.Ms, wrightbi got you, knowing you have placed your vehicle in trusting hands he gets all 5 star's really a 10Thanks Dexter I really appreciate you, Joann Wight,

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Ms. Wright, we truly appreciate you taking time out of your day to sing Dexter's praises. Dexter has been with us since the beginning and is such a great asset to our Service Team. He always goes the extra mile for our customers. We value your business and your opinion.

Honda Odyssey

5.0
by Stephen Collier on Apr 10, 2022

Very pleasant great service very customer oriented will buy another car from them made financing easy

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Stephen, thank you for taking time out of your day to provide feedback regarding your recent purchase experience at Wolfchase Honda. We're so happy to hear that you enjoyed the overall process and found our team to be friendly and customer oriented. It's rewarding to read your comments because we always strive to provide an easy and comfortable experience from beginning to end. We value your business and wish you many safe and happy miles.

This should be 0 stars.

1.0
by Zacharybhuey on Mar 12, 2022

This should be 0 stars. Very shady sales practices. Lies told from the salesman. Un warranted pressure from the sales/finance manager

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Thank you for taking time out of your day to provide feedback regarding your recent experience with our sales team. We strive to provide an easy and stress free buying experience to every customer who comes through our doors. On behalf of our sales staff, I sincerely apologize that we fell short of our goal during your visit. I have provided your feedback to our General Manager for review and discussion with the staff members involved in your shopping experience. We value your opinion and the opportunity to serve you.

If you need expert service and personal attention to...

5.0
by NATHANOVERCASH on Jan 06, 2022

If you need expert service and personal attention to detail, then Dexter Alexander is who you need to see. I have been dealing with him for numerous years and he never disappoints. He takes care of business and never falters.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Very helpful in finding not only the right vehicle, but...

5.0
by kamcglawn on Dec 12, 2021

Very helpful in finding not only the right vehicle, but the right financing options as well. Mr Greg King was wonderful to work with. And of course can't leave out finance. Said I needed a vehicle for 3k down and about 3 a month, and got what I needed. Thanks a ton.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Abner Turner is the best. I have bought several cars from...

5.0
by KATHYLITTLEFIELD on Sep 28, 2021

Abner Turner is the best. I have bought several cars from him and service is always great. One of the main reasons I started coming to Wolfchase Honda was because of him. Hondas are the best cars.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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