Winter Park Auto Exchange Inc

4.8

Hours of Operation

Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–6:00pm
Sunday
10:00am–5:00pm

Cars on the lot

75 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Winter Park Auto Exchange Inc are from Cars.com and DealerRater.com

263 reviews

Outstanding people and a great car!

5.0
by Will Smith on Jun 04, 2020

We drove over 3 hrs to buy a gorgeous Maserati From these folks. I would do it again in a heartbeat. Everyone went out of their way to make us feel like family.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Don’t buy from here.

1.0
by SG on Sep 24, 2019

DO NOT BUY FROM HERE ITS NOT WORTH THE TROUBLE. Dishonest people with horrible customer service. The owners wife will sell you a car for one price then extort you because because she gave you too low of a price. Then withhold your title for additional cash and threaten legal action against you. GO ANYWHERE but here. I wish I could give them zero stars. car was what I wanted but I pride myself on going places that value customers and are honest.

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

The Easiest, Best Car Buying Experience Ever...

5.0
by J-Brown on Aug 27, 2019

I called this dealership but they weren’t open yet so called another and actually spoke with someone at the second dealership (Toyota) as I found 2 4Runners I liked one at each dealership well the one I reached and spoke to told me she would email me a form to run my credit and get back to me once that was finished and she would then send me the numbers they could get for me so I filled out the form sent it back and waited in the meantime I got a call from Christy at Winter lake auto exchange she called me back although I left no message she called anyway and from the start of her calling me she was very pleasant easy to talk to and made this a very good experience for me. I am a long haul truck driver and was in Tennessee when I bought this suv and was able to do everything by phone, email, text message as well as my down payment by phone with the manager Chris who was also very nice they both made this an easy hassle free experience and I got a really good deal on the 4Runner with easy financing the Toyota dealership on the other hand never got back to me until around 2 pm and by the time the saleswoman emailed me then called me I had already finished the entire buying of the suv from Christy. She was extremely nice and just so good to work with I know I’ll go back to her here if I want another vehicle in the future and I’ll be sending others I know to her as well I cannot day enough about what a good experience this actually was and for me that doesn’t happen often as most places I’ve bought cars at in the past we’re just not very happy dealings this one really was. I fully recommend Christy and this dealership if you want a good vehicle at a good price with easy paperwork, financing and just down to earth people that are really willing to help and go out of their way for you this is it, best car buying experience of my life. Thank you Christy for all you did for me when I got this 4Runner your excellent and I for one really appreciated you and how you treated me. Chris thank you for making the financing so easy and for both of you understanding my position and my job and doing what you did for me. You two are awesome, thank you!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Exceptional Customer Service!

5.0
by WorkGuy1819 on Jun 01, 2019

Called and spoke with Christy at winter park auto exchange and from start to finish she helped me the whole way and made the process simple as it could be as well as fun! Quick easy financing process with Jim! Definitely recommend this place to family and friends !

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

excellent Customer Service!

5.0
by Donald Livingston on May 31, 2019

From start to finish Christy was right by my side and helped get me into my vehicle that day! Thank you again and will be returning in future !!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

best car buying experience

5.0
by Beatrice Warrington on May 31, 2019

Absolutely great customer service and friendly staff! Had no hassle with getting me into a new car and helped me every step of the way!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Excellent, cars, service and prices

5.0
by jroque334 on May 30, 2019

Great collection of cars, SUV's and trucks, in great condition. Customer service is excellent and their prices are very affordable. They will work with you to qualify for the vehicle you want.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

CHRISTY was absolutely wonderful to work with !!

5.0
by Tom Rhodes on May 10, 2019

I was looking for an immaculate Maxima. Christy was incredibly helpful, supportive, and a joy to work with. She's the best! I would go to the dealership in the future without question. :)

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Mr. John S. Lupo

1.0
by John Lupo on Mar 19, 2019

The worst experience in my 60 years of purchasing different vehicles. Very unprofessional handling of business. We purchased a 2007 Ford Mustang and from the very beginning, we had difficulties with the vehicle. Not limited to the four things they were to do as part of the purchase. Replace the rearview mirror, paint the hood, paint the front bumper and replace the console (parts were already on order) In addition to the above, the brakes failed twice and needed to be replaced after a minor accident. I had to make over 10 calls to try and get them to do the work promised and never received a callback. I also filed a dispute with Discover for the full amount and as of 3/20/2019 Discover revised the charge and gave me full credit.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Horrible lemon car to many problems with vehicle

1.0
by Carmen on Feb 10, 2019

Run dont buy if you do take your own mechanic the vehicle I got from them 4months ago it's been giving alot of issues also water going inside the mustang horrible . don't buy better off going to a real dealership company.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
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