Winter Park Auto Exchange Inc

4.8

Hours of Operation

Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–6:00pm
Sunday
10:00am–5:00pm

Cars on the lot

60 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Winter Park Auto Exchange Inc are from Cars.com and DealerRater.com

262 reviews

I saw the listings here on Cars.com and drove almost 2...

2.0
by FLZenWarrior on Dec 02, 2021

I saw the listings here on Cars.com and drove almost 2 hours to check out the 2 trucks that they had. Both were in very rough condition which was not indicated on the listings. The undercarriages were rusted and just sprayed over to hide it.

Customer service 3.0 Overall experience 2.0 Does not recommend this dealer.

I had a great experience buying a vehicle here. Michael...

5.0
by AA on Sep 10, 2021

I had a great experience buying a vehicle here. Michael and Cheryl were great! They addressed and fixed a few issues I found on the test drive, and I was able to take the vehicle home the same day. Would highly recommend.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Good Experience!

5.0
by AA on Sep 10, 2021

I had a good experience buying a vehicle from these folks Michael and Cheryl were great to work with. Good prices and customer service. Fixed any issue I found on the test drive. Would recommend any day!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

I had a good experience buying a car sight-unseen from GA...

5.0
by PMSavannah on Apr 03, 2021

I had a good experience buying a car sight-unseen from GA to FL. Jimmy did his best to make me feel comfortable, even working with me when there was a small issue on the drive back - they sent me a check for the minor repair even before I had it done and that means a lot. I'd buy from them again. Christy handled the paperwork and it was all good.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

GREAT Car, good price...excellent transaction

5.0
by Paul on Apr 02, 2021

Jimmy did a great job making me feel comfortable buying a car sight-unseen and I don't regret a minute of it. I'd buy from them again. There was an issue and they immediately took care of it, sending me a check for a repair before I even had it done...and I'm out of state!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Christy was more than helpful purchasing a low mileage...

5.0
by Bruce Strack on Nov 03, 2020

Christy was more than helpful purchasing a low mileage 2014 Cadillac ELR, which was essential as I am in Ohio & she was in Florida. Photos, videos of inside & outside gave me the confidence to go ahead with the deal. She worked hard to make the deal work, even when the post office delivered the paperwork to the wrong address. Not your typical service from a local auto sales shop, but great attention to details. Christy didn’t sell me a car, she helped me buy it and and made it easy. Bruce Strack Hudson, Oh

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Going the extra mile to make the sale

5.0
by Bruce Strack on Oct 27, 2020

I recently bought a 2014 Cadillac ELR from Winter Park Auto, which not seem like a big deal, but they are in Florida and I am in Ohio. I had questions about the vehicle which Christy did a great job answering. She took a video of the interior, exterior and close ups of the wheels to verify the condition. Everyone was very helpful, down to helping me with arranging the auto transport to get the car to Ohio. I can’t say enough about their attention to detail and willingness to help out when the overnight paperwork was lost and replacements were sent out. Good people make things go right. Thanks

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

DO NOT GO THERE

1.0
by Sales dep on Jul 30, 2020

I have been in this place twice to buy a BMW. The first time I did not find the car on the same condition that they posted online, I specifically asked them if the car is in good condition and the answer was "Yes Sure" it was not. I was promised to have a better deal for me within two days. I received a call from them saying we got you a great BMW. They sent me the pictures I was ok with them, I told them how much you're asking for it, they told me $15,980.00 I asked them can you give me a better deal because I will be driving for 1.5 hours, he said I can go down a $1000 which makes it $14,980.00 I told them what about $14K he said let me check, then he came back to me and said "OK". we drove there we test drive the car, some small broken items, but we said the price is fair. When we gave them a deposit I saw on the paper the price is $15,980.00, I was there is something wrong. The guy denied that he told me about the price, but I have the text messages, he even deleted some on the conversations. We walked out of that shady place and we will never recommend it to anyone.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

DO NOT GO THERE

1.0
by Seraj on Jul 29, 2020

I have been in this place twice to buy a BMW. The first time I did not find the car on the same condition that they posted online, I specifically asked them if the car is in good condition and the answer was "Yes Sure" it was not. I was promised to have a better deal for me within two days. I received a call from them saying we got you a great BMW. They sent me the pictures I was ok with them, I told them how much you're asking for it, they told me $15,980.00 I asked them can you give me a better deal because I will be driving for 1.5 hours, he said I can go down a $1000 which makes it $14,980.00 I told them what about $14K he said let me check, then he came back to me and said "OK". we drove there we test drive the car, some small broken items, but we said the price is fair. When we gave them a deposit I saw on the paper the price is $15,980.00, I was there is something wrong. The guy denied that he told me about the price, but I have the text messages, he even deleted some on the conversations. We walked out of that shady place and we will never recommend it to anyone.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Outstanding people and a great car!

5.0
by Will Smith on Jun 04, 2020

We drove over 3 hrs to buy a gorgeous Maserati From these folks. I would do it again in a heartbeat. Everyone went out of their way to make us feel like family.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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