Windy City Motors

4.8

Hours of Operation

Sales
Monday
9:00am–8:00pm
Tuesday
9:30am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

226 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Windy City Motors are from Cars.com and DealerRater.com

766 reviews

Absolutely the worst customer service!

1.0
by Vicki Brown on Jan 18, 2021

I have never received such poor customer service in attempting to purchase a vehicle. I live out of state, was referred by a friend, was trusting to make the trip due to the referral, but I was treated with complete disregard. I requested that Alex, the sales manager, allow another salesman to assist me as Alejandro made minimal attempt to communicate which was all initiated by myself; this request was ignored, and I was sent directly back to Alejandro. I would assume this dealership is a multi-million dollar dealership as my money was not wanted. I purchased a vehicle elsewhere, and would not recommend to anyone. The absolute worst customer service I have ever encountered. It's unfortunate I am unable to leave a 0 rating as this is what is deserved by the staff at this establishment.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

would not recommend

1.0
by Richard on Aug 06, 2020

Would not recommend this place grow 3 1/2 hours for a card they told me was available get there and it’s not left the place call them on the phone acquired about the same car and they told me it was available it’s a scam to try to get you in there and sell you another car

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

scammers !!!!!

1.0
by hush on Sep 28, 2019

Was going to buy a truck from them when I called about the truck they told me it all good that when would I be able to go see it so I scheduled to see it when I got there they told me it had a check engine like an that it was because it had a delete on it so I just left the dealership for that reason then I started to do a little bit for research for some other trucks on car guru an I saw a post of the truck by someone privately an they bought the truck a as they drove it back to there house they noticed that the truck was bad so they toke it back to the dealership

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Great Customer Service

5.0
by Mary Lugo on Aug 27, 2019

Jose, Josh and Alex were very professional and very attentive to my needs. I appreciated all the help they gave me. Excellent customer service. Thank you guys!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Bought New Car

5.0
by Ciera on Aug 16, 2019

I had really bad luck at every other dealer due to credit issues, I came here and they made me feel very comfortable and never seemed judgemental to my situation. They showed me every car i wanted to see, and told me all my options. best car lot experience overall . Recommend david, he was awesome

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

wifes new mini

5.0
by Bethany and Rocky Ramirez on Jun 29, 2019

my wife and i came in to look at the mini cooper we saw online and we were very happy with the service we were given. From the time of first contact with danny we were very happy so happy with windy city motors that my wife made the purchase of a 2007 mini cooper convertible. Everybody was very friendly and courteous and we will be more than happy to deal with windy city motors in the future if need be thank you windy city motors

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great Service!

5.0
by Nicole/Fernando Figueroa on May 31, 2019

Great Place! Great Sales Men Joel Morata, thank you for putting us on this new journey with our New Car! We'll see you soon for our next purchase!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

great service

5.0
by Theresa Tran on May 23, 2019

The service was fabulous and stayed after hour. The retailer was great and willing to work with us. We are very happy with the car.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Avoid at all costs - NOT trustworthy!

1.0
by Adam on May 15, 2019

Avoid at all costs!!!! They guys are CROOKS! I called about a car, and they promised to call me back with info. An hour later they RAISED the price - and then acted like i was crazy. Here's your PROOF! Listen, if you wanna support a xxxxty business, thats up to you. Companies like THESE with terrible business practices should NOT be supported by the public, and should cease to exist. Come on... its 2019 people!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

SALES

5.0
by Moises Moctezuma on May 04, 2019

Jimmy is an awesome salesman , answered all my questions and gave me a great deal! He has a great personality, definitely recommend him !

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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