Windward Ford of Hawaii

4.6

Hours of Operation

Service
Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
7:30am–2:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–7:00pm
Sunday
10:00am–6:00pm

Sales Team

Don Minnis headshot

Don Minnis

Business Manager (92 Reviews)
Guy Mello headshot

Guy Mello

Sales Manager (63 Reviews)
Dealer Experience 27 years
Dealership Experience 4 years
JR Serna headshot

JR Serna

Parts Manager (50 Reviews)

Cars on the lot

46 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Windward Ford of Hawaii are from Cars.com and DealerRater.com

661 reviews

State safety inspection only. Very fast service and...

5.0
by tscott001 on Aug 09, 2021

State safety inspection only. Very fast service and enjoyable, Ford-related, conversation with service advisor (JR).

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

This is the second vehicle I've purchased from WINDWARD...

5.0
by EHF on Jul 24, 2021

This is the second vehicle I've purchased from WINDWARD FORD. Bill has been professional and friendly. Understanding of current markets and my needs. The relaxed atmosphere doesn't put pressure to have to buy anything. As all major purchases go, you still need to go in armed with the right information.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Hoku the sales representative was outstanding. Don the...

4.8
by QUANDRE on Jul 19, 2021

Hoku the sales representative was outstanding. Don the finance representative was amazing. Michelle contact me first and was very helpful and pleasant. 5 out of 5 with Windward Ford. Highly recommend for anyone looking for a new or used vehicle

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Last month I bought a 2018 Ford Fieata ST and it has been...

2.6
by Joseph Laurain on Mar 20, 2021

Last month I bought a 2018 Ford Fieata ST and it has been a NIGHTMARE!! Not only did I have to wait TWO WEEKS after signing for the car to actually be able to take the car home because it had airbag lights on and couldn't g see the part. They took their sweet time paying off my car loan for the car I traded in. On top of that it didn't have registration, safety, or recon. They had to strip the tint on my car that it had when they sold it to me for it to be legal and then refused to retint it. The BEST part is that the check engine light came on less than 24 hours after I was able to take the car home. It's now back in the shop and has been there since Tuesday and still hasnt passed recon or safety. Don is hands down the absolute slowest person to go through finance with. Save yourself the time and go to the other Ford dealerships on island.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

I will never go back!! JR was so unprofessional!!! I...

1.0
by Unclefuzzhead on Dec 23, 2020

I will never go back!! JR was so unprofessional!!! I heard him cussing at a customer! He got in the customers face like he was going to do something!

Overall experience 1.0 Does not recommend this dealer.

Although I found a truck at a different dealership, Hoku...

5.0
by Les on Dec 03, 2020

Although I found a truck at a different dealership, Hoku did an excellent job helping me with a truck. I give him 5 stars for a excellent experience I would shop there again.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

This is my second vehicle purchase from Windward Ford....

5.0
by natsuow on Aug 31, 2020

This is my second vehicle purchase from Windward Ford. Mr. Al Davis is a courteous and friendly professional. I highly recommend him and Windward Ford!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Clifford Aurio

5.0
by Clifford Aurio on Apr 01, 2020

We are satisfied with our purchase of a new Ford Ranger and the service that we got.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Owner of Waimanalo Beach Cottages ?

5.0
by Thomas De Harne on Mar 05, 2020

Great customer service. I would recommend windward Ford to anyone looking for a new F-150. Love mine...

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Thomas, thank you so much for your positive comments about Windward Ford of Hawaii! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Awesome!

5.0
by Alan Ibanes on Feb 13, 2020

Best car buying experience ever, they made me feel welcome and answered all my questions. I love my F-150!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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