Wilson Motors

4.7

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–12:00pm
Sunday
Closed
Sales
Monday
8:30am–6:00pm
Tuesday
8:30am–6:00pm
Wednesday
8:30am–6:00pm
Thursday
8:30am–6:00pm
Friday
8:30am–6:00pm
Saturday
8:30am–5:00pm
Sunday
Closed

Cars on the lot

71 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Wilson Motors are from Cars.com and DealerRater.com

159 reviews

Avoid Service Department - They Don’t Care

1.0
by Jeff Robins on Sep 17, 2022

Worst service experience. In April 2021, I had them do rear brakes. They were to replace front wheel speed sensor as well and assured me parts were in stock. Sensor was not in stock so not repaired. Returned in August 2022 for some work and had diagnostics done. Took a month to get parts. Scheduled the repair date and asked if it would be done in one day. I was told that wouldn’t be a problem. When I dropped it off evening before appointment, I again said I needed the car over the weekend. Again, I was told it wouldn’t be a problem and they’d call the next day. I called the next day in the afternoon and was told it would be ready after the weekend. When I asked why it wasn’t ready as I’d been told it would be, I was informed the work was 10 hours of labor. If that was known, it should have been shared so I could either make other vehicle arrangements for my needs over the weekend or reschedule the repairs. I wasn’t given that option. It seems they just don’t care. I have been told by them enough times that I would be taken care of by a certain time only to have that not be met. My experience with them when I bought the vehicle was outstanding. However, the service side has disappointed me to the point of not returning for any reason. There is a lack of communication and what does get communicated, in my experience is a place that over promises and under delivers.

Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello Jeff, we regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (541) 752-4201 so we can work towards a resolution. We look forward to hearing from you. Take care!

Winner!

5.0
by Dixie Green on Aug 03, 2022

Great customer service & reputable dealer! Always a pleasant experience when visiting this dealership.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

Service on 2019 F150 pick up

5.0
by Bill-A Corvallis resident on Jun 29, 2022

I was very happy with the service that Wilson motors did for me on my F150 pick up. I’ll be happy to use them again

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

The service department went "above and beyond"

5.0
by Horsewoman on May 30, 2022

The service department went "above and beyond" expectations when they stayed after five to repaired our F350 Ford Diesel truck with a stuck right front brake caliper. We were in an emergency situation because we were stranded with our horse trailer and two horses and could not get back home to the coast with them. We really appreciate the the outstanding service they gave us. The repairs were made and we made it home with the horses that night. All ended well. Thank you.

Overall experience 5.0 Does recommend this dealer.

3500 dodge lariat was flatbed towed and quickly service

5.0
by Wilsonmotors on May 23, 2022

3500 dodge lariat was flatbed towed and quickly service ordered the parts and installed although they were booked out for a few weeks for service they got my truck repaired to me in 5 days (they had to wait for parts). My truck was cleaned too.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Had 3 recall items on my 2021 F-150.

4.0
by F-150 Platinum on Apr 22, 2022

Had 3 recall items on my 2021 F-150. Wilson had my truck for a full week as they tried to accomplish the 3 fixes. As they realized it was going to be so protracted they lent me a car to use. Service rep called me repeatedly to keep me informed on their progress. When my wife went to the dealer to pick it they couldn’t have been nicer. They took an unfortunate repair and made the best of it for us.

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.

The service is excellent, and the employees are

5.0
by bjohnson50 on Apr 10, 2022

The service is excellent, and the employees are professional. The work they do on your vehicle is exceptionally well performed by well trained technicians.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Not much mask wearing.

2.0
by Terrie on Jan 06, 2022

Most of the employees think that masks are optional or better as chin guards. I was pretty concerned about their lack of mask use during the omicron outbreak.

Overall experience 2.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi Terrie, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. We would like the chance to talk to you further so please do call us at (541) 752-4201 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

Great service, great time management great people,...

5.0
by ginger97303 on Dec 08, 2021

Great service, great time management great people, wouldn't go anyplace else, sales with Mickey and service with Brian where great

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

The people in the service department are knowledgeable,...

5.0
by Brakes on Nov 29, 2021

The people in the service department are knowledgeable, friendly, and eager to help, even when I drop in with the problem without an appointment.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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