Wilde Toyota

4.7

Hours of Operation

Service
Monday
7:00am–9:00pm
Tuesday
7:00am–9:00pm
Wednesday
7:00am–9:00pm
Thursday
7:00am–9:00pm
Friday
7:00am–9:00pm
Saturday
7:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Sales Team

Phil Lo headshot

Phil Lo

Finance Manager 4.9 (306 Reviews)
David Olguin headshot

David Olguin

Service Writer 4.7 (187 Reviews)
Ian Johnson headshot

Ian Johnson

New Car Sales Manager 4.9 (186 Reviews)

Cars on the lot

107 cars available
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Dealership reviews

4.7
Rating and reviews of Wilde Toyota are from Cars.com and DealerRater.com

705 reviews

Maintenance Service review

5.0
by caroline h on Jun 11, 2018

My experience at this dealer was wonderful! I went in for basic service maintenance. It was efficient, David was very personable and made my experience very pleasant. I will definitely be returning for my next service appointment and hope to work with David again.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for taking the time to share your feedback with us, Caroline! We are thrilled to hear that David could help make your service experience so memorable. It was wonderful working with you, and we hope we can be of service again in the future!

Bad Experience with salesperson

1.0
by Raj on May 09, 2018

From past few weeks I am looking for a car. One of my friend suggest Wilde toyota. So I visited the wilde. I was looking for camry's. The sales person I have worked is Tyler Menting. I had very very bad experience with this guy. he don't even know how to talk to the customer. I have never seen this kind salesperson. He is very rude and not even polite. I felt the deal was not good so I didn't buy the car. l went back to home. later, I received a text to my mobile from Tyler some with some sarcastic message. I want to talk to higher managers or officials of wilde to discuss this issue. I request manager of Tyler. Please teach him how he needs to talk and behave professionally with customers. Because I don't want you to lose another customer. Wilde Toyota: Please hire some professional salesperson's. Thank you

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Raj, your satisfaction is our top priority, and we would like to reach out to you to speak with you personally about your recent experience. At your earliest convenience, please call me, Rachel Pigo, Customer Service Advocate, at (414) 329-6006.

So impressed

5.0
by Angela A on Mar 18, 2018

Jonah,David & Chris these 3 guys treated me with utmost respect best customer service experience I have ever had. Toyota customer for life. I love my car.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We greatly appreciate your feedback, Angela! We are thrilled to hear that Jonah, David, and Chris could help and make your experience so memorable. It was wonderful working with you, and thank you for choosing Wilde Toyota!

Great overall experience

4.8
by Tim O on Mar 06, 2018

Purchased new vehicle 3/5/2018. Sales person Jeff Seidner was extremely helpful and professional. His knowledge of the products was great and we were treated with courtesy. New cars sales manager David Volpano was very helpful and professional when dealing with the closing of the deal, and explaining our options for trade and financing. Finally, PJ in the finance department was efficient and understanding about our preferences. Not the first time we have purchased from Wilde, drove past 2 other Toyota dealerships to return. Won't be our last trip either. Well done to the team at Wilde.

Customer service 5.0 Buying process 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We greatly appreciate your feedback, Tim! We are so glad to hear that Jeff, David, and PJ could help make your experience so memorable. It was a pleasure working with you, and thank you for continuing to support Wilde!

Review of David Olguin

5.0
by Joy S. on Feb 27, 2018

I just had my car serviced at Wilde Toy. West Allis, My Service rep. is David Olguin. David is so thorough with me! He rocks! David treats me with respect, and professionalism. I will continue giving my business to Wilde Toyota West Allis, mainly because of David Olguin. Thank-you to Wilde and David!! Sincerely Joy S.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Your feedback is greatly appreciated, Joy! We are thrilled to hear that David could help make your experience so memorable. It was a pleasure working with you, and thank you for choosing Wilde!

Trying to make a deal.

5.0
by Dan on Feb 25, 2018

Tried very hard to take the pressure off the buying experience. Wanted to just talk about what we were looking for. Willing to go the extra mile to make a deal happen. Kevin Nelson was our Sales Consultant and he's one of the better ones, really made it easy and the Manager was very good also. Just wanted to help in any way possible, from financing to extended test drives. They would be a dealership I would highly recommend to friends.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for taking the time to share your feedback with us, Dan! We are so glad to hear that Our team could help make your experience so memorable. It was wonderful working with you, and we hope to be of service again in the future!

Great Experience

4.8
by Maggie B on Feb 02, 2018

John Morgan assisted us in the financing portion of our Wilde Toyota experience. He was professional, kind and straight forward! I will definitely recommend Wilde Toyota.

Customer service 5.0 Buying process 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your feedback, Maggie! We are so glad to hear that John could assist you. It was wonderful working with you, and we hope we can be of service again in the future!

Chevy Cruze

5.0
by Ananya Chandra on Jan 30, 2018

David Sopcic was our customer service associate. He was very friendly and informative about the cars. He helped us get a good deal. The dealership is very well managed and the financing process was very smooth.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your feedback, Ananya! We are thrilled to hear that David and our team could help. It was wonderful working with you, and we hope to be of service again in the future!

Maintenance Checkup

5.0
by Chris C on Jan 07, 2018

David Olguin, Assistant Service Manager is one of the best. The first time he waited on me I really liked how he went through things before and after maintenance was done. Very friendly and always answers my questions that are very satisfactory to me. I always request him now when I bring my car in for services. Thank you David for being on top of everything.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for sharing your feedback with us, Chris! We are so glad that David could help make your service experience so memorable. It was a pleasure working with you, and we hope that we can be of service again in the future!

Wilde Toyota WestAllis-total lack of communication

2.6
by dad on Jan 03, 2018

Salesman was good at selling but did a poor job communicating with Finance guy and Parts dept! Finance guy never communicated with us as to where in the process he was (we sat in lobby a long time)! 30 minutes later, Salesman saw us and said ?didn?t the finance guy see you yet?? We wanted one extra key made but 20 minutes later she could get the code for the new key!!! I finally said, ?Are you punching in the correct VIN#?? She found out the Salesman gave her the wrong VIN#!!!? I had to ask for a receipt from the Finance guy (he hadn?t printed one for my deposit). We tried the spare key on the car but it only opened the car door but didn?t start the car?. Found out we now had to drive car into service area to upload chip into the spare key! Why didn?t the parts girl who made the key tell us that??. We told them right away we wanted a spare key.....the Salesman and/or the parts girl should have said, ?you deal with the Finance guy while we get your spare key made and chip installed?!!!!!! Wilde Toyota is so disorganized ???? David O. In the service department was outstanding! He was prompt, efficient, kept us informed and did exactly what he said on time!!!!

Customer service 1.0 Buying process 3.0 Quality of repair 3.0 Overall facilities 4.0 Overall experience 2.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Your feedback is very important to us, and your satisfaction is our top priority. We are concerned by your comments and would like to get in contact with you to learn more about your experience. At your earliest convenience, please call me, Rachel Pigo, Customer Service Advocate, at (414) 329-6006.

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