Wilde Toyota

4.7

Hours of Operation

Service
Monday
7:00am–9:00pm
Tuesday
7:00am–9:00pm
Wednesday
7:00am–9:00pm
Thursday
7:00am–9:00pm
Friday
7:00am–9:00pm
Saturday
7:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Sales Team

Phil Lo headshot

Phil Lo

Finance Manager 4.9 (306 Reviews)
David Olguin headshot

David Olguin

Service Writer 4.7 (187 Reviews)
Ian Johnson headshot

Ian Johnson

New Car Sales Manager 4.9 (186 Reviews)

Cars on the lot

107 cars available
See all Cars

Dealership reviews

4.7
Rating and reviews of Wilde Toyota are from Cars.com and DealerRater.com

705 reviews

Tommy and Samwere excellent!

5.0
by JACK PAUTZ on Sep 10, 2019

Tommy Haynes and Sam( cannot locate his name below) were personable and customer friendly. The entire process was very effective and efficient. My questions were answered clearly and concisely. Tommy worked hard at finding me a vehicle that met my guidelines in terms of miles, budget and features. I appreciated that greatly as I shopped around all summer. Thank you, Tommy Haynes! I also am extremely grateful to Matt Husting for walking me through the financial piece of this purchase initially and then letting Sam close it. Bravo to this team!!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We greatly appreciate your feedback, and we are so glad to hear that tommy, Same, and Matt could help you during your experience. It was great working with you, and thank you for choosing Wilde!

Anita

4.8
by ANITAMARIE R KOPACZEWSKI on Aug 31, 2019

Leased two cars again, since 1995. Loyal customers. What can you do for us in the future. We will be back - Alex N, Ian, Q are great employees.

Customer service 5.0 Buying process 4.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for sharing your feedback with us! We are thrilled to hear that our team could help. It is always a pleasure working with you, and thank you for your continued support of Wilde Toyota!

Buying A car here was thanks to our salesmen

5.0
by Patricia/Richard Severson on Aug 01, 2019

This is our 7th car we purchased here. We brought over family to buy cars here. They have a great service dept. And always take care of what ever we ask. Our salesmen was Givseppe Fuoti . HIS NAME IS NOT ON THE LIST FOR SALESMEN. He did a great job.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your support of Wilde Toyota! We are thrilled to hear that you have enjoyed your car buying experience with our team, and that Givseppe could help you with your recent purchase. It was wonderful working with you, and thank you for choosing Wilde!

Do NOT use Wilde Toyota for repairs

1.0
by Yvonne Hansen on Feb 27, 2019

Check engine light was on took car to Wilde, they told me that it would be $360.00 for repairs, based on what they told me I went and had the repairs completed, engine light came back on found out the problem was a warranty part not the part I paid for based on what they told me to get repaired. Contacted manager who stated that he would investigate however he will not return my calls. Service person admitted they must of not check it out good enough.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Yvonne, we take your feedback very seriously. We are disappointed that your experience did not exceed your expectations, as customer satisfaction is always our top priority.

Will NOT recommend to anyone....

2.0
by Robert Escamilla on Feb 20, 2019

I went to Wilde to purchase a used vehicle that I found on the internet. Sales person (of course) was right at the door waiting. I told him what I was there for and I will say he Brian, was very nice. Test drove it and decided to buy. I was already pre approved for financing through my bank but they "claimed" they could do better... NOPE!!! 2 Times the percentage I already had.. Next day I went back to get purchase agreement to take to my bank...Sales manager Doug told me that my trade in title was from a different state and was going to be a problem unless "They" did my financing...told him No I just need the paperwork for my bank. He told me "just let me check once more we can do better then the bank since we already have your paperwork" 1 1/2hrs later...same results but this time with an added $4500 warranty and another CREDIT CHECK that I did not approve!!!! 3rd day, stopped at my bank and got check to go back to Wilde... Finance guy came out and new I was not happy.... "Ok sign here, initial here...over and over....Never explained anything!!! Left and came back 5 TIMES with new papaerwork that he forgot!!! 2 more hours this time and Finally got my vehicle!!! 3days and about 5hrs of rude lying SALES MANAGER/FINANCE...45min drive each way..each day!!! Picked up my vehicle and Oil Change light was now on!!!! Really!?!?! Asked and Manager said they change oil in every vehicle before sale....Hmmm Lied to me already, so I paid for my new oil change just incase. Vehicle owned 1 day and already cost me $65 (oil change).....WHAT ELSE WAS LIED TO ME AND WAS IT EVEN REALLY CHECK OUT BY A MECHANIC BEFORE SOLD TO ME!!! (Also, everything stated in the description was not really there..Just made it look more appealing online!!!) Be VERY aware buying from WILDE TOYOTA!!!!!!!

Customer service 3.0 Buying process 1.0 Overall experience 2.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for taking the time to share your feedback with us, Robert. Your satisfaction is our top priority, and we would like the opportunity to speak with you and learn more about your experience. At your earliest convenience, please contact me, Rachel Pigo, Customer Service Advocate, at (414) 329-6006.

Rude!

1.0
by Kelli Kainz on Jan 27, 2019

I bought a car yesterday but NOT from Wilde Toyota because one of their used car "managers" was the rudest person I had ever met in a customer service situation. We were there to look at a vehicle for my fiance who was misinformed on some things with trade ins. At this point Matthew was brought in to explain in all, which was fine, it made sense BUT when I spoke up to try and see what we could do price wise to make this all work, Matthew got up from the desk like he was going to storm off like a child and looked at me and said "and who are you to even put yourself in this deal" in the rudest tone imaginable. Not once did this man introduce himself to us or even seemed interested in selling the vehicle. We were there wasting his time. So while my fiance finished his deal there due to other factors at play, I went across the street and purchased a vehicle there.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

We are disappointed to hear your experience did not exceed your expectations, Kelli. We are glad we were able to speak with you, and hope any issues have been resolved. If you have any further questions or concerns, please contact me, Rachel Pigo, Customer Service Advocate, at (414) 329-6006.

I warn you from buying here

1.0
by BT on Jan 04, 2019

I WILL NEVER BUY A CAR FROM THEM AGAIN!!!!!!. I worked with Terry Dies he had such an attitude and seemed like we were wasting his time. He said well I get paid if I sell you a car or not. That is something a salesman should never say to a buyer. I ended up buying a car. I traded in my car and signed the title over and signed the back of the title. Weeks after he calls me and asks me to bring in the title. Well I told him I already did and he would need to find what he did with it. I am not responsible for someone who can't be organized enough to keep things together an not lose things. When on the phone with me he was very rude. I am not sure why they have a person like that working there. I used to like Wilde and purchased several cars from them. They have really gone downhill lately and are rude. I warn you to think before buying there. It's not my job to have to do their job. Get it together.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Ben, we are concerned by your comments and would like the opportunity to speak with you and learn more about your experience. We will have someone from our management team contact you as soon as possible!

Art & Julie L.

5.0
by JIm S-Ian on Dec 10, 2018

Jim S was very helpful and great to work with! Everything went so smoothly. We love our new Tundra! Thank you for the great service!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We greatly appreciate your feedback! We are thrilled to hear that Jim and our team could help. It was wonderful working with you, and we hope that you enjoy your new Wilde Toyota Tundra!

Disappointed

1.5
by Helena on Nov 14, 2018

The low air pressure for the tire light was on. After checking the pressure the Front Right Tire had a slow leak. I brought the car in and after 2 1/2 hours they told me the car checked out fine, changed the oil and there was a slow leak in the Front RIght Tire. I was told they "ROTATED the tires" and the tire with the leak was still ON THE RIGHT FRONT!! what else did they lie about?! The repairs would cost $ 400.00 so I am going to get a second opinion and my tires rotated somewhere else.

Customer service 2.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

We are concerned by your feedback, and would like to get in touch with you, to learn more. At your earliest convenience, please contact me, Rachel Pigo, Customer Service Advocate, at (414) 329-6006

bad experience

1.0
by bledi on Nov 05, 2018

I went to see toyota rav 4 and drive 2 hours from chicago set apoiment with girl named Raven (be aware ) at 9 am 2016 Toyota rav4 silver aprox 18000 miles She wasn’t at work pretending that morning ,called her from night before to confirm, she said yeah come by the car is here ready to go clear carfax low miles perfect pics ( not actual vehicle) and guess what the car is on budy shop painting, to them happened that morning but the car was in shop to paint for a week they pretend someone just scratched the front bumper but it come up the whole right side was painted, very disappointed . Me and my father in law called day of from work, This personnel very ashamed and unprofessional , waste of time and money , to the sales person, just a quick sorry , eyes open whoo ever buy that car

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

We are disappointed to hear that your experience did not exceed your expectations. If you have any further questions or concerns, please reach out to us.

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