Wilde Toyota

4.7

Hours of Operation

Service
Monday
7:00am–9:00pm
Tuesday
7:00am–9:00pm
Wednesday
7:00am–9:00pm
Thursday
7:00am–9:00pm
Friday
7:00am–9:00pm
Saturday
7:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Sales Team

Phil Lo headshot

Phil Lo

Finance Manager 4.9 (306 Reviews)
David Olguin headshot

David Olguin

Service Writer 4.7 (187 Reviews)
Ian Johnson headshot

Ian Johnson

New Car Sales Manager 4.9 (186 Reviews)

Cars on the lot

107 cars available
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Dealership reviews

4.7
Rating and reviews of Wilde Toyota are from Cars.com and DealerRater.com

705 reviews

love my car not the experience of buying

2.0
by Sam on May 24, 2020

I recently purchased a vehicle and the salesman was Ken. I was at the dealership from 11:30 am -5 pm, within that time frame I probably communicated with ken for a total of 45 mins-1 hour. He never once asked if I needed anything. He was too concerned with getting as many people under his belt for the day that he neglected us. He also told me he would see about getting a stain out of the vehicle I was purchasing but that never happened. He was either with other buyers or on a smoke break. He even made me enter all of my information for the credit check while he went to assist other people. I have bought a few cars and not once did I have to do all of that myself. Sam, our finance guy, was AMAZING!! He asked us if we wanted anything to drink and even kept checking in on us. It’s a shame that Ken was so terrible because I would have loved to have worked with Sam again in the future.

Customer service 2.0 Buying process 2.0 Overall experience 2.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Your feedback and satisfaction are our top priority, Sam. We are disappointed that you were displeased with any part of your experience while working with us. We would like the opportunity to speak with you in order to learn more. At your earliest convenience, please contact me, Rachel Pigo, Customer Service Advocate, at (414) 329-6006.

Good dealership with Tons of Inventory

4.5
by David F THOMPSON on May 19, 2020

Wilde Toyota is a very good Toyota dealerships. Lots of great vehicles to choose from and good follow-up from sales staff. I ultimately decided not to purchase a vehicle at this time.

Customer service 5.0 Overall experience 4.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

We greatly appreciate your feedback, and we are so glad that you had a good experience working with our team. It was a pleasure working with you, and we hope that you will consider Wilde as you continue your search for a new vehicle!

Very disappointed with this dealership.

1.0
by James L on May 01, 2020

Called and communicated day before and day of for a showing on a truck. Took the day off of work and lined up a ride ( 3 1/2 hour drive) across the state and got half way there and they sold the vehicle after I had told them / confirmed that morning three time I was in rout. Poor business and no loyalty. Wouldn’t recommend buying or going through this dealership to any one. They do bad business.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

We are disappointed to hear that you were displeased with your experience. Unfortunately, our inventory is available on a first-come, first-serve basis in order to accommodate all of our customers. However, we would be happy to help you find a similar vehicle in a similar price range. At your earliest convenience, please contact me, Travis Enders, Internet Sales Manager, at (414) 329-6078.

A very disappointing experience

1.7
by JacobM on Apr 25, 2020

Scheduled an appointment to view a used truck. Was given a time to show up and showed up on time, early even. The vehicle was no where close to being ready. It was dirty, missing parts, and in no condition to drive. The people we spoke to were nice enough, though never actually met the person I had the original correspondence. Felt like they were trying to push something else on me by not having the original vehicle I was trying to view ready. Overall very frustrating and disappointing. Would recommend you look elsewhere.

Customer service 2.0 Buying process 1.0 Overall experience 2.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

We are concerned by your feedback, and we would like the opportunity to speak with you to learn more about your experience. At your earliest convenience, please contact me, Rachel Pigo, Customer Service Advocate, at (414) 329-6006.

Jim blake is a great guy

5.0
by Arbaaz Bhamani on Apr 02, 2020

Great dealership and great people working in there. I got there every time I want to buy a car. The customer service is great and there's a good waiting room with coffee and drinks

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Your feedback is greatly appreciated, and we are thrilled to hear you had such a wonderful experience working with our team. It was a pleasure working with you, and we hope that you enjoy your new Wilde vehicle!

Carl B

5.0
by Don on Mar 17, 2020

Had a pretty awesome experience the one downside was on my end. I tired to get out of my lease too soon so I’ll have to hold off.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Your feedback is greatly appreciated. If you have any questions or concerns, please do not hesitate to contact us!

Great Overall Customer Service!

5.0
by Joy on Mar 08, 2020

I was provided with excellent customer service when it came to finding the exact vehicle I wanted, and getting a reasonable financing agreement that fit my budget.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We greatly appreciate your feedback, and we are so glad that you had an excellent experience with our team. It was a pleasure working with you, and we hope that you enjoy your new Wilde vehicle!

2020 Toyota Tacoma

5.0
by Jos on Feb 28, 2020

Great buying experience overall. Even though I decided to have business right after they closed, Dave accommodate my needs to his schedule and helped me to have a good deal on the very same day.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We are so glad to hear that you had a great car buying experience with our team! It was wonderful working with you, and thank you for choosing Wilde Toyota!

Great customer service

5.0
by Jennifer Mathies on Nov 26, 2019

Excellent customer service skills. The employees want to help in every way that they can to find the vehicle that’s right for you. Their prices are reasonable and I would recommend this dealership to anyone.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for taking the time to share your positive experience with us! It was wonderful working with you, and thank you for choosing Wilde!

Murano

1.5
by Debbie on Nov 07, 2019

I called the dealer three times and they said they would get back to me. When Don called he was rude and say that he didn’t have time to work with me. I have never been treated so badly by anyone in 50 years. I worked in the cars business when I was getting my MBA and understand that the end of the month is very important, so I called again and say that they could help we in.the new month ( next week) and they never called back. I would never advise anyone to work with this dealer, they don’t care about the customer, only about making a dollar. Need buy a car from them if you need service or have a question. ................ I would pay more money from a dealer that is trustworthy

Customer service 1.0 Buying process 1.0 Quality of repair 3.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Debbie, we are disappointed that your experience did not exceed your expectations. At your earliest convenience, we would like the opportunity to speak with you in order to learn more. Please call me, Rachel Pigo, Customer Service Advocate, at (414) 329-6006.

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