Hours of Operation
Cars on the lot
The buying process seemed easy, until we discovered that
The buying process seemed easy, until we discovered that they tacked on extra warranties that were unnecessary and raised the amount of the car loan significantly. When I called to ask about removing them, I was given the run around and instead they tried to talk me into buying another car and trading mine in. I have called and emailed three more times regarding removing the warranties and now I am being outright ignored. Greg, the financing guy, has been flippant and has yet to respond after I reached out several times. I don't recommend shopping here. A dealership should be there for you even after you purchase your vehicle. Westside Hyundai proves that they are only concerned with getting your money and couldn't care less what happens after you drive off the lot.
Drove over three hours to work with a great sales person
Drove over three hours to work with a great sales person and manager. Nothing but smiles on the drive home
A female sales person argued with other salesmen at this...
A female sales person argued with other salesmen at this dealership about them "poaching" my mom during her visit. My elderly mother was looking for a new car after hers was totaled. She had spoken to sales reps on the phone over a period of time, and had made an appointment. Upon her arrival, she was greeted by a salesman, then another salesman appeared. Almost immediately, a female sales person appeared and belligerently insisted my mother was HER customer. The three sales people got into an argument in front of my mother about who she made first contact with, and who she "belonged" to. She found this so upsetting that she left. She did not go back, and wound up buying another new car elsewhere. . If they want to argue over a commission, they need to do so away from the customer. She was upset and I was furious with their unprofessional behavior.
Hello, my name is Colby Peterson with Westside Hyundai. I wanted to reach out and thank you personally for taking the time to let us know about your experience, I am unbelievably sorry that we did not deliver a positive experience. Can you please reach out to me privately to discuss this? Thank you so much, Colby Peterson.
Don't deserve one star they cheat people out of their hard-earned money I disapprove of their actions and it shouldn't be tolerated. I think the government should do something about these dealerships especially Hyundai
Traded and bought a new car there. Phenomenal sales,...
Traded and bought a new car there. Phenomenal sales, Justin was. He made sure I got the best deal I can possibly get. You rock Justin!
The staff is awesome. Their work is amazing. I would...
The staff is awesome. Their work is amazing. I would definitely recommend buying a car from Hyundai on Cassat. They are really awesome. Blanding location too! Cassat be killing it though.
Everyone was very friendly! They will try their best to...
Everyone was very friendly! They will try their best to give you what you looking for in a car. I would recommend buying a car from this company
Horrible service department
I had a appointment for a oil change at 9:30am today 3/18/19 got there at 9:15 and didn’t leave till 12:30. When my mom told me she waits there for hours I thought she was exaggerating and on top of that she is not supposed to pay of her oil change but they try to charge her. The last 2 oil changes they charged her after she told them she has the maintenance warranty that covers oil changes. She didn’t want to argue so she just payed it. DO NOT GET THE MAINTENANCE WARRANTY! They are going to try to charge you anyway and do not go to the service department unless you are willing to wait over 3 hours!
Tavaris is awesome
I wasnt planning on getting a car and he stood out the most.. By the end of our day we had 2 vehicles from there and we are enjoying there great customer service..
Tavaris is amazing!
I went into Westside Hyundai with all intentions of just looking at a car with my husband, It was my first time purchasing a car of anytype so I was very unsure of a lot of things. Tavaris greeted me and made me feel right at home. He was able to find the perfect car that fit all of my needs and more! His customer service is excellent! If you plan on visiting any location, please go to the Cassat location and ask for Tavaris! You will not be disappointed! Thank you so much Westside Hyundai and Tavaris for assisting me in purchasing my first car!