West Hills Honda

4.8

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Dealership reviews

4.8
Rating and reviews of West Hills Honda are from Cars.com and DealerRater.com

1228 reviews

My car and I were greeted by a charming and efficient

5.0
by awmillis on Sep 26, 2022

My car and I were greeted by a charming and efficient young man to start my appointment for my car’s 10,000 mile checkup. James told me the approximate time I would, offered me beverages and mentioned I could text him any time if I had questions, etc.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the great review! We are so glad to hear that you had a successful service experience working with James and the West Hills Honda team. Drive safely, and we hope to see you back again down the road!

Mike Columbus was patient and honest.

5.0
by Ashley on Sep 25, 2022

Mike Columbus was patient and honest. I would recommend him to anyone looking for a good experience.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Ashley, thank you for the great review! We are so glad to hear that you had a successful experience working with Mike and the West Hills Honda team. Drive safely, and we hope to see you back again down the road!

Mike was great, I ordered a CRV through him, and then one

5.0
by brianna.mears11 on Sep 24, 2022

Mike was great, I ordered a CRV through him, and then one came available a month before my cars expected delivery date. Mike made the process very easy.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the kind review. I appreciate having earned your trust and confidence.

Thank you Ryan for the excellent service!

5.0
by Sandi on Sep 22, 2022

Your service team member, Ryan was very helpful and polite. I have an Acura and my first oil change I had done at the Acura dealer in Seattle. The service person was extremely rude at the Seattle dealer. It was nice to have a place take such good care of you. Thank you Ryan!

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Sandi, we're so glad Ryan welcomed you to West Hills Honda with the courteous and attentive assistance you deserve. Drive safe, and we hope to work with you again down the road!

Absolutely amazing and went to the ends of the earth to

5.0
by Ryanch100 on Sep 22, 2022

Absolutely amazing and went to the ends of the earth to get me into the car I loved

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Congratulations on your new ride! We strive to get all of our customers into the car of their dreams, so it's wonderful to see this reflected in your experience at West Hills Honda. Thanks for the five stars!

Service team member, Ryan was very helpful.

5.0
by Becky on Sep 17, 2022

Service team member, Ryan was very helpful. Offered drink certificates and walked me to my car.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Becky - Thank you for sharing your great review of Ryan and the team! Your business is important to us and we hope to welcome you back to West Hills Honda for your future service needs. Drive safely!

always a pleasant staff.

5.0
by RAMc2 on Sep 17, 2022

always a pleasant staff. svc appt's are easy to schedule online. fair pricing, good service. We have always serviced our Honda's at WestHills, they're t he best.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

It was our pleasure to work with you! Thank you for choosing West Hills Honda and for sharing your experience. Drive safely!

Ryan did an excellent job listening to what I needed a

5.0
by rlhud4 on Sep 17, 2022

Ryan did an excellent job listening to what I needed a done and updating with additional service. Very professional and knows his job.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Ryan. Drive safely, and we hope to see you back again at West Hills Honda!

Customer Service Is Priority Always!

5.0
by Satisfied Customer on Sep 13, 2022

West Hills Honda’s Customer service is always helpful. I can count on their team to answer any of my questions and service is completed timely. Thank you.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Your confidence in our team means the world to us! Thank you for choosing West Hills Honda and for sharing your kind review. Drive safely until we see you next!

I already have my review

5.0
by No need on Sep 13, 2022

Good and prompt and prompt service. I will always do my services at west hills Honda. Kily was explanatory about the needs of my car and answered my questions. Thank you.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Kily and the West Hills Honda team. Drive safely, and we hope to see you back!

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