Wes Finch Auto Plaza Inc.

4.6

Hours of Operation

Service
Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–12:00pm
Sunday
Closed
Sales
Monday
8:00am–8:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–8:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Cars on the lot

50 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Wes Finch Auto Plaza Inc. are from Cars.com and DealerRater.com

92 reviews

great place and people to deal with. will be a ret

5.0
by mark on Dec 01, 2021

ryan went over and above any car person i have dealt with before. great people there. taylor,jeff and ryan are great to deal with! i will be a return buyer.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi, we're happy you found our staff to be so supportive during your experience here at Wes Finch Auto Plaza INC. We are always more than happy to assist you if anything else comes up. Take care!

Good Place to Buy a vehicle. Very good prices.

4.0
by Dave Calarco on Nov 22, 2021

Zeb, thank my salesman was great. Honest person. Answered all my questions and was patient. No bs. Prices were good. Better than most as I had done some research.

Customer service 4.0 Buying process 4.0 Quality of repair 4.0 Overall facilities 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you Dave, for taking the time to leave your great review! We appreciate and thank you for your business. I'll share this with our people especially Zeb as we get lots of great reviews and they love to see them. We look forward to your first oil change visit and will do our best to earn a five star then. Thanks again and take care, Jeff F.

Everything was okay, I didn't see anything exceptional...

4.0
by cdburdock on Oct 22, 2021

Everything was okay, I didn't see anything exceptional nor anything below par. It was okay!

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.

They are very professional and helpful in scheduling for...

5.0
by Spear.harman on Oct 11, 2021

They are very professional and helpful in scheduling for the service work on my schedule thank you

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Horrible customer service.

1.0
by John Jackson on Jun 12, 2021

Do NOT deal with these people. I'm out $1,000 with nothing but wasted time to show for it. Literally NO communication between their finance department and sales. And OF COURSE, they keep any money you put down.

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (866) 544-9740 to discuss your concerns, as your satisfaction is of utmost importance to us.

Horrible experience. Do NOT deal with this company. They...

1.0
by John on Jun 11, 2021

Horrible experience. Do NOT deal with this company. They won't respond for days and if you choose not to buy, well OF COURSE they keep any money you put down. Seems they have a sideline to make money.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Colene was an absolute delight.

5.0
by Brenda Dahl on May 21, 2021

Colene was very courteous and knowledgeable on all aspects of the buying process. I never felt pressured and there were no surprise fees. Les Finch dealership is an honest and fair dealership. I would highly recommend them to anyone no matter the distance. I would do business with them again.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Initially, I thought this would be a great experience....

2.0
by DWRIGHT152 on Mar 22, 2021

Initially, I thought this would be a great experience. Overall, things were going smoothly. We found a vehicle that met our daughters needs, I test drove it, she test drove it, all was good. We wanted to buy. There was some slight damage the passenger side mirror and I asked the sales person if this would be repaired by the dealership. He said yes it would. We went inside and began negotiating the sale and this went true to fashion where I made requests and the salesperson went back and forth between the sales manager to get "approval." We agreed on a reduced price, purchased the vehicle, and went to the service department to get the part ordered to repair the mirror. A week after the sale, I had to call to see if the part had arrived. It had and was sitting there. They then told me that they were going to have to charge full price for the repair since they gave me such a "good" deal on the car even though they had verbally agreed to cover the repair cost. The sales manager then claimed that because it wasn't written down that he didn't realize this was part of the deal and would have never agreed to this. He also claimed that he sat with me in person and negotiated the deal when he never even entered the salesman's office. Likewise, they are trying to avoid ownership of responsibility because their staff did not communicate with one another. I would not recommend this dealership. You can find good vehicles, with similar prices, and be treated fairly and ethically somewhere else.

Customer service 1.0 Overall experience 2.0 Does not recommend this dealer.

Toyota Sequoia

5.0
by Darren Steffener on May 20, 2020

Both Zeb our salesmen and the finance guys were great to work with, low pressure and very helpful. Really good buying experience. Would highly recommend them.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you Darren, for taking the time to leave a wonderful review. We very much appreciate your business and always remember you're welcome to call with any questions or concerns. Thanks again.

Bought a car 3 years ago from the owners daughter she’ll...

1.0
by HaveABetterCarFromABetterDealership on May 14, 2020

Bought a car 3 years ago from the owners daughter she’ll push any clunker they have on lot after some critical issues arose they did nothing but blame me even though I wasn’t only told that the driver side mirror needed replaced and that everything was in pretty good shape .. less than a year later the engine cradle was completely rotted out .. the passenger side tire had an issue with a leak the day I drove it off site .. the CD player was jammed and wouldn’t work (with a tester cd lodged inside) Do NOT buy from this place they will rob you blind with a smile on their face

Overall experience 1.0 Does not recommend this dealer.
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