Wells Auto Group

3.9

Hours of Operation

Service
Monday
9:00am–6:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–6:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–3:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
Closed

Cars on the lot

288 cars available See all Cars

Dealership reviews

3.9
Rating and reviews of Wells Auto Group are from Cars.com and DealerRater.com

44 reviews

Do not go here if you can avoid it.

1.0
by ApolloZGF on Jan 13, 2022

I contacted about purchasing a 2006 GTO from this place and it was like pulling teeth trying to get information, going days between contact and just did not seem interested in selling the car the had posted. Highly do not recommend.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

High inventory awareness appreciated

5.0
by Emi on Nov 18, 2021

Thank you, Shanise, for being so efficient with my time! There were no excessive communications and I appreciate the business that you do. There are a lot of great cars on this lot and I'm looking forward to doing future business with you.

Customer service 5.0 Buying process 4.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Salvage title not listed

1.0
by Mercedes driver on Oct 19, 2021

Tried to hide a salvage title. Everything under the sun listed in the ad but somehow forgets to list the vehicle has a salvage title.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Bad service

1.0
by Ijah on Aug 27, 2021

A completely dishonest group of individuals. I bought my truck though USAA Military banking because they were a preferred seller. I wouldn't recommend then to my worst enemy. I had a number of issues including them not honoring the service warranty, sending missing parts, and not returning calls.

Customer service 1.0 Buying process 2.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Worst Dealership Ever

1.4
by Debbie Inc on Aug 06, 2021

This dealership is horrible! They don’t return calls. You visit them to get your problem resolved and they basically lie to get you out of dealership and nothing gets done. Still waiting on refund for warranty that they added on and we didn’t want. Bad battery in Nissan Leaf that costs more than the car. No one there knows anything about electric cars. Had we known about battery not holding full charge and only 5 months left before needing replacement we would have never purchased the car!!! We just want some help on getting replacement battery. They don’t return calls or emails. Owner not interested in resolving matter either. Sent demand letter and never respond. Guess he doesn’t care about his business because they are too busy scamming people and making money!! Worst ever!!! Don’t do business with them. Next stop Better Business Bureau and small claims!!!!

Customer service 1.0 Buying process 3.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Terrible! Turn and RUN away!

1.0
by SarahLee on May 08, 2021

The 1st thing I notice is the poor conditions of cars on lot. Multiple flat tires, dents, scratches. Multiple sales people walked outside, but never once acknowledged me on this rather small lot. They aren't concerned about appearance for sure. So while there I checked out the BBB. Very interesting reading! Plenty of other places to go, so I left..hard time trusting what they got going there.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Great experience

5.0
by AK on Mar 15, 2021

My car buying experience was made so easy and they're professional staff made it very motivating to buy from them! I would definitely recommend anyone to buy from here if you are looking for a used car. Even if you have to travel to them!!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

HORRIBLE DO NOT BUY HERE

1.0
by T on Nov 10, 2020

They are a SCAM!!!! My friend took a trade in of a very reliable vehicle within 3 weeks the "new" vehicle broke down. Bought extended warrant DID NO GOOD! Claimed we caused damage. Took to authorized dealership told $5000 for repairs that we could not have possibly caused, Wells said too bad! HORRIBLE DO NOT BUY HERE!!!!!!!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does recommend this dealer. Did not purchase a vehicle.

Great customer service

4.8
by Dani D on Aug 14, 2020

Great customer service. We’re very helpful in getting us in the car we wanted!! Thank you Jose for your help!! Make sure you come out and see there inventory.

Customer service 5.0 Buying process 5.0 Quality of repair 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great Service!!!

5.0
by Jacob on Aug 07, 2020

The dealership was very nice and all the employees were polite and professional. They helped me to find a good warranty and helped me every step of the way.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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