Webb Hyundai Merrillville

4.8

Hours of Operation

Service
Monday
7:30am–8:00pm
Tuesday
7:30am–8:00pm
Wednesday
7:30am–8:00pm
Thursday
7:30am–8:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed
Sales
Monday
7:30am–8:00pm
Tuesday
7:30am–8:00pm
Wednesday
7:30am–8:00pm
Thursday
7:30am–8:00pm
Friday
7:30am–8:00pm
Saturday
8:00am–6:00pm
Sunday
Closed

Sales Team

Jim Devault headshot

Jim Devault

Service Advisor (9 Reviews)
John Bourge headshot

John Bourge

Service Manager (2 Reviews)
Jon Culver headshot

Jon Culver

Product Specialist (2 Reviews)

Cars on the lot

32 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Webb Hyundai Merrillville are from Cars.com and DealerRater.com

449 reviews

The service manager and techs are top notch.

5.0
by andyran1985 on Jul 04, 2022

The service manager and techs are top notch. They take care of my car and get me back on the road very efficiently. Love that service department.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

Very friendly service staff.

5.0
by alterp123 on Jun 30, 2022

Very friendly service staff. The maintenance was completed as explained and was done to satisfaction.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

Have used Webb's Service Department for many years now

5.0
by tedshokes on Jun 24, 2022

Have used Webb's Service Department for many years now and I've always had excellent service at reasonable prices. Highly recommend.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

Oil change

1.0
by Jerry Stanley on Jun 23, 2022

I got my warranty oil change and they put the wrong oil in my 2022 Hyundai Tucson it takes 0-20 and they put in 5-30 my milage went down immediately from the high 30s to the mid 30s,it's a hybrid I don't think they took out the wrong oil.

Customer service 1.0 Quality of repair 1.0 Overall facilities 5.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Jerry, thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards, I would love an opportunity to learn more about this situation from you, and work towards a resolution for you. A Manager will reach out to you directly so that we can work towards a solution.

Very professional, friendly and they get the job done.

5.0
by matheysusan1204 on Jun 23, 2022

Very professional, friendly and they get the job done. Make you feel right at home

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

Awesome place to purchase a vehicle.

5.0
by claybaby89 on Jun 21, 2022

Awesome place to purchase a vehicle. They took care of us in a timely manner and explained EVERYTHING to us in regards to warranties and our purchase. Will definitely buy from this place again!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our sales manager: Kim Slater Sales Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

Always treated well by Jim in the Service Dept.

5.0
by AJKGEG on Jun 18, 2022

Always treated well by Jim in the Service Dept. He makes sure the car is maintained while also treating his customers in a warm and friendly way.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

My experience with Jacob at Webb Hyundai was excellent.

5.0
by felicia_r3359 on Jun 18, 2022

My experience with Jacob at Webb Hyundai was excellent. He was very knowledgeable, returned phone calls in a timely manner, and my car was ready for pick up on time. I would purchase a car from him again!

Customer service 4.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our sales manager: Kim Slater Sales Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

I drive by other Hyundai sealers to go here.

5.0
by jw61 on Jun 18, 2022

I drive by other Hyundai sealers to go here. Have done so for over a year.

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

Great customer service with a knowledgeable staff.

5.0
by GPANNARALLA on Jun 17, 2022

Great customer service with a knowledgeable staff. Jim Devault is second to none with his professionalism and friendliness.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

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