Waynesboro Chrysler Dodge Jeep Ram
Hours of Operation
Cars on the lot
I had my first service on my new car. They said all was checked out. The next day I used the car . And windshield light came on. I thought to myself. How can it be. I just had it serviced. So you tell me. Maybe I need to go to jiffy lube and have it done over. Vic
Talk to the service guy and ask him what I needed
Went to buy some sidesteps and were installed the same day.The service was great the waiting area had fresh coffee and snacks every body was friendly
Great Service and wonderful experience
Very friendly and helpful staff. Prompt responses and paperwork was a breeze. Staff were extremely helpful and made you fill at home. Definitely recommend to anyone searching for a vehicle.
Good service, no problem, nice salesperson. Easy simple process to get in and out. Paperwork was simple, and quick. Price was as negotiated with no surprises. Vehicle was clean.
This dealership have a very awesome staff.
This was my second visit and although there was a closer jeep dealership to me, I chose to drive 1 hour away. The staff was very friendly and helpful especially the service manager Denice, Tina etc.. Service Manager went beyond n above to make sure I was satisfied. Looking forward to continue using your service and thank you all for your great service.
New to the area- very nice dodge dealership
This was my first time in the dealership for maintenance. Very friendly staff and did not have a long wait. Thank you I will be a new regular customer.
My sales representative was Phillip Lazenby and he was awesome sauce! He was just exceptional! I was impress with Mr. Gant as well and the service that I received from the service department! I am very pleased with the dealership! Thank you for a pleasant experience!!!!
Service with a smile
The service staff was very personable. They took care of my needs and I certainly appreciate everything that they did for me. I shall return.
Had to get a new key fob for my Durango. Everyone was nice and it was programmed for me same day and I did not have an appointment. Next day carried husbands Dodge dully for an oil change and again everyone was nice and took care of it for me. I had appointment this time and time I got there they took it right in.
On Monday August 2, my husband and I drove from Savannah...
On Monday August 2, my husband and I drove from Savannah to look at a 2020 Honda Fit. This was a used vehicle with around 700 miles on it. Hakeem was our salesman. I repeatedly asked if they had the original window sticker. I was not told no, so I assumed he was trying to get it. The advertised price was $20,000 on Sunday. They ran my husband's credit, but were unable to offer us a reasonable rate, which was strange since his credit score is over 800. They offered 4.5%. We contacted our bank and got a rate of 2.6%. Our bank pointed out that the advertised price of the vehicle was actually $19,500, it had been lowered that morning. So we gave that offer to Hakeem to give to the finance guy. Hakeem came back and told us congrats and we had a deal. We then went to the office with the finance guy to sign the papers. He told us that he was suddenly able to beat our banks' rate and it would be 2.19. Why was that rate not initially offered?? I asked again about seeing the original sticker price, and was told they weren't able to get it. We wanted the car and went to sign the paperwork. Remember our agreed to offer was $19,500, as our bank informed us that was the selling price. The paperwork had the purchase price as $20,000. We pointed this out and the very rude manager basically proceeded to gaslight us and tell us that it was because our bank was going to charge "dealer fees", it was the same thing, we wouldn't really understand. We were convinced that we must be wrong due to him making us feel stupid for even asking. We buy the car, drive home, but still felt a bit off about the experience. Sure enough, when we get home, we see that the car we just paid $20,000 for was advertised at $19,500 on every car website, including theirs! We immediately emailed and explained the situation and asked for $500 back, since we were purposely overcharged. It has been 48 hours and have received no response or acknowledgement of our email. Do not trust this business. They do not honor their advertised price or accepted offer and will play with your credit to do whatever deal is best for them. Within 5 minutes of arriving home, I was able to get a copy of the window sticker via the internet. I'm sure they had it and tossed it since they were selling it for more that the original sticker price! We gave this business the chance to do the right thing, they chose to rip us off instead. Buyer beware. This rude finance guy is not trying to help you. He overcharged us by $500 and considering my husband's credit score, hid rates that he qualified for, and then tried to flip it like he was doing is a favor. No response to our giving them the chance to make it right has prompted the need to post this review, the first of many thar I will post on every website I can to warn the public of their deceptive practices.