Waynesboro Chrysler Dodge Jeep Ram

4.6

Hours of Operation

Service
Monday
8:00am–7:30pm
Tuesday
8:00am–7:30pm
Wednesday
8:00am–7:30pm
Thursday
8:00am–7:30pm
Friday
8:00am–7:30pm
Saturday
8:00am–6:00pm
Sunday
Closed
Sales
Monday
8:00am–7:30pm
Tuesday
8:00am–7:30pm
Wednesday
8:00am–7:30pm
Thursday
8:00am–7:30pm
Friday
8:00am–7:30pm
Saturday
8:00am–6:00pm
Sunday
Closed

Cars on the lot

60 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Waynesboro Chrysler Dodge Jeep Ram are from Cars.com and DealerRater.com

427 reviews

Great Place to buy

5.0
by Robert S on Sep 14, 2022

i bought a new 2021 Ram Custumer 1500 great deal great price for my trade too. Just took it in for my free oil change and only $25 for a tire rotation . In and out in less than an hour

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Uneven process, salesperson was great!

4.0
by Jeff on Aug 28, 2022

I bought a 2022 Bighorn truck and our salesperson Steven was great. The process was long and tedious as we found out the dealer was charging a $5000 premium for 'low inventory' although this dealer has more vehicles than many other competing dealers. Their online pricing is not actually what you get. The online pricing is if you can get every potential rebate but some rebates are mutually exclusive, you cannot get them all. Better notification on the website about this would be more in line with fair advertising. Overall a good experience.

Customer service 5.0 Buying process 4.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.

It’s not a Roadrunner, but just as good….

4.0
by JC Robinson on Jul 31, 2022

Not a Roadrunner, just as good. I was going to another dealership. But Stephen and 2 other salespeople changed my mind. They were OUTSTANDING … glad I stopped by…

Customer service 5.0 Buying process 4.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.

Incompitat

1.0
by Debby Dixon on Jul 29, 2022

I scheduled an oil change and was charged full price even though I was covered by my warranty.. the guy at the service desk didn't listen to me or check out what I was saying...I started second guessing myself until I called to Thompson and they emailed me my warranty.. when I showed it to him he tried to say it wasn't valid.. His manager did give me a full refund but why did I have to go through this... her excuse was he was new.. this was the second and last time I was go through this with them... I will NEVER do business with them again.. if I could give zero stars I would..

Customer service 1.0 Quality of repair 2.0 Overall facilities 2.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Excellent dealership

5.0
by Wade on Jul 25, 2022

Made an appointment for a oil change and inspection. Everything went well and all the folks were most helpful! I will be back. Glad they are local.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

I had a better experience the second time around

5.0
by Shaquana on Jul 16, 2022

The first time I came there I didn’t feel like I was treated fairly I was lied to about 2017 Jeep Wrangler and that had 70,000 miles but when I got there it was a different story it was a 2016 with almost 100,000 miles but I gave them another try Elizabeth was great she got me and a nice red charger that I’m so happy with she treated me well I thank her so much and I will be back two get my Jeep wrangle

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Oil change

4.0
by Roxanne Rowe on Jul 02, 2022

I was treated with great customer service. My car was taken care of well. Nice environment. Snacks and drinks provided. People were friendly. Thank you.

Customer service 5.0 Buying process 4.0 Quality of repair 5.0 Overall facilities 4.0 Overall experience 4.0 Does recommend this dealer. Did not purchase a vehicle.

If I could give ZERO stars, I would!

1.0
by whit1788 on Jun 30, 2022

If I could give ZERO stars, I would! My boyfriend purchased a 2022 Dodge Ram 2500 from Elizabeth Grant on 6/20/22. After signing all the papers to get the truck, we inspected the truck and found a dent in the back bumper as if it's been wrecked or bumped into something. It was late when we finished the deal, around 730pm or so, and everyone had gone home for the day - the truck wasn't cleaned and the bumper was dented. So, he was asked to bring the truck back the next day by Elizabeth and her manager, Keith Hemion. He dropped the truck off Tuesday morning (6/21/22) and picked it back up the same night. Bumper was still dented and the truck was still dirty, although the guy did spray some tire shine on the tires before giving the keys to us. Fast forward to yesterday (6/29/22), 9 days of him having the truck and the THIRD drop off to them to make this right - we spoke with Elizabeth, who spoke to her boss, who spoke to his boss, and we spoke to apparently "the boss" Beth Grant (go figure) who tells us "they did the best they could to get the dent out, but since it's a Chrome bumper it can't be all the way fixed" and "what are we willing to pay for a new bumper" and then proceeds to tell us that even after buying a brand new $60,000 truck off THEIR lot "the store didn't make that much money on his sale so a NEW bumper doesn't fit into their budget". Common sense and just good customer skills tells you "Since you can't fix the dent that was in the bumper when it was bought - you REPLACE it". This dealership and the people at this store are a JOKE!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

This place is a joke!

1.0
by Whitney Brown on Jun 30, 2022

If I could give ZERO stars, I would! My boyfriend purchased a 2022 Dodge Ram 2500 from Elizabeth Grant on 6/20/22. After signing all the papers to get the truck, we inspected the truck and found a dent in the back bumper as if it's been wrecked or bumped into something. It was late when we finished the deal, around 730pm or so, and everyone had gone home for the day - the truck wasn't cleaned and the bumper was dented. So, he was asked to bring the truck back the next day by Elizabeth and her manager, Keith Hemion. He dropped the truck off Tuesday morning (6/21/22) and picked it back up the same night. Bumper was still dented and the truck was still dirty, although the guy did spray some tire shine on the tires before giving the keys to us. Fast forward to yesterday (6/29/22), 9 days of him having the truck and the THIRD drop off to them to make this right - we spoke with Elizabeth, who spoke to her boss, who spoke to his boss, and we spoke to apparently "the boss" Beth Grant (go figure) who tells us "they did the best they could to get the dent out, but since it's a Chrome bumper it can't be all the way fixed" and "what are we willing to pay for a new bumper" and then proceeds to tell us that even after buying a brand new $60,000 truck off THEIR lot "the store didn't make that much money on his sale so a NEW bumper doesn't fit into their budget". Common sense and just good customer skills tells you "Since you can't fix the dent that was in the bumper when it was bought - you REPLACE it". This dealership and the people at this store are a JOKE!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 5.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Excellent Service

5.0
by Ray on Jun 29, 2022

Excellent experience with the service department! Definitely recommend Waynesboro, Chrysler, Dodge, Jeep, Ram to anyone. I have used this dealership before and had the same excellent service.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
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