Walser Toyota

4.6

Hours of Operation

Service
Monday
7:00am–9:00pm
Tuesday
7:00am–9:00pm
Wednesday
7:00am–9:00pm
Thursday
7:00am–9:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed
Sales
Monday
8:30am–8:00pm
Tuesday
8:30am–8:00pm
Wednesday
8:30am–8:00pm
Thursday
8:30am–8:00pm
Friday
8:30am–6:00pm
Saturday
8:30am–6:00pm
Sunday
Closed

Cars on the lot

358 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Walser Toyota are from Cars.com and DealerRater.com

1179 reviews

Great experience

5.0
by Sonja on May 08, 2021

Troy Withers was extremely helpful and got me set up with a great car. I was able to get in and out in only a few hours which was pretty amazing! Thanks Troy.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Superior customer experience

5.0
by Keith Bacher on Mar 27, 2021

Great people work here! Sales associate Tucker went out of his way to find me the perfect vehicle.... also had good inventory, competitive pricing, and not importantly great people..

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Shopper

4.3
by Patty on Feb 17, 2021

Reviewed a vehicle online went for a test drive it was perfect and a good value.worked with Philip and he did a great job with the purchase and making sure the vehicle interior was perfectly detailed.

Customer service 5.0 Buying process 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.

I bought a 2012 Infiniti from this place within less than...

1.0
by dwightwalton23 on Feb 15, 2021

I bought a 2012 Infiniti from this place within less than a month had issues they are pre-existing issues I took it to a Infiniti dealer and they found out that it it it it it is a pre-existing issue talk with the people at this place they questioned me like I wasn't lying to them they didn't trust the Judgment of the other person so they sent me to the ER own place they deal with in the guy came out with the same saying about the issues with the car so it's over $3,000 and he offered to pay me $500 wow both dealers say it is crazy to have that much damage and they not willing to fix it for me I got a paper from them asking me what I recommend family and friends LOL absolutely not I believe they are unfair to customer's

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Came in this evening for an IT issue. Ben W. was very...

5.0
by Kandis Pettis on Feb 09, 2021

Came in this evening for an IT issue. Ben W. was very knowledgeable & helpful at explaining things & demonstrating how things work. Everything is working terrifically! Thank you, Ben!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

We paid cash on Dec. 1 for a previously owned vehicle; as...

1.3
by akrapfl on Jan 14, 2021

We paid cash on Dec. 1 for a previously owned vehicle; as of today (Jan. 14), our county treasurer STILL has no title paperwork from Walser Toyota to process license plates for the car. We called Walser today and were told out-of-state titles "take longer" (but ours would be in the mail tomorrow). No apology, poor service AND dishonesty; quite the trifecta.

Overall experience 1.0 Does not recommend this dealer.

Bought a new 4Runner with help from Troy Withers and he...

5.0
by greff on Jan 02, 2021

Bought a new 4Runner with help from Troy Withers and he was extremely helpful, located the color we wanted from another dealer, explained the Walser warranty and made our purchase a great experience, will buy from Walser again!!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I bought a car from here and had the worst thing anyone...

1.4
by shaneexweber on Dec 17, 2020

I bought a car from here and had the worst thing anyone would ever want. They sold me a car with a blown engine. I’m not joking. I took the car to my local mechanic and he said the engine had a ton of metal in the oil and that I should not drive it. At this time it has been 5 days and only 100 miles driven since I purchased this car. I called multiple managers and even the General manager Greg Davis. This was as high up as I could get. He said that the car was fine when they had it on the lot and found no metal in the oil when they changed it. He then accused me of driving the car too hard on my way home from the dealership. Everyone gave me the cold shoulder at Walser and no one wanted to help me. I wanted to give the car back and they said they could only buy it back at 3000 dollars less than what I payed for so they could flip it and make even more money off of their mistake. NEVER again will I even talk about going here. Please please for my sake, find another dealer.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Amazing Salespeople

4.7
by car consumer on Dec 10, 2020

I had a great experience at Walser. I went in looking for a used SUV and left with the car of my dreams. Jalen and Troy are amazing salesmen. Personable, helpful, knowledgeable, etc.

Customer service 5.0 Buying process 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Always great service

5.0
by Eileen Jones on Dec 02, 2020

I purchased 2 used cars from Walser in Bloomington MN 16 years ago for myself and daughter, great experience both cars lasted 10 years plus until an accident totaled both. I decided to try them again, I scheduled a test drive online, Troy called me back, very personable, gave me options of vehicles, had 3 vehicles waiting for me to test drive. As always great experience with this dealership.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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