Vroom - Get It Delivered Nationwide

If I could give negative stars I would. Do not buy from them. Every single step of the process is a nightmare. They don’t charge sales tax, and you will wait 6+ months for them to send your title, so you can never register your car. I’ve been able to drive my car legally 1 month out of the 6 I’ve had it. You call and get stuck in endless loop of no help, wait 48-72 hours, then call back so the next person you talk to can tell you the same thing. I got ornery with the title department and they hung up on me. These are real people buying these cars, and you won’t find a real person to actually help you. BEWARE, JUST DONT DO IT.

From finding the car online in the comfort of my own room to delivery in my own driveway and being communicated with T entire process from signing to delivery

This was the absolute worst car buying experience I’ve ever had! Customer service help is very limited and if you do need to speak with a supervisor it takes a month to get a call back. Please, please do not send your down payment via cashiers check. I was advised by my car specialist to send my down payment in the mail with my contact and somehow they received my contract but not my down payment even though they were in the SAME envelope. It has been two weeks and no one has even started to look for my check. In order to resolve the issue myself I had to take out a loan in order to send the money again for my down payment because my bank cannot stop payment on my check for another two weeks. So at this point I’ve paid my down payment twice and I’m spending $400 a week on rental vehicles to get to work everyday.

Selling my car was touchless, fast and easy. It was as simple as as 1-2-3!

Fantastic site! Everyone was so nice, lots of communication every step of the way. Was all done online, extra easy process! The car was delivered by a professional, and took less time than estimated. Would definitely buy from again!

Fantastic experience! I received my car in 6 days; delivered right to my office! Thank you Vroom!

Excellent so easily you can just buy a car exactly what they say it is and trade in your old one was a pleasure

Don't buy a car from vroom! Beware! Still waiting on my paperwork 2 months later!

Terrible terrible terrible. Do not buy a car from here. My boyfriend has been waiting over a month, received a delivery confirmation date, & a bill of sale, but no car and no customer service to explain the declined sale after a month of them collecting funds and leading him to believe he was approved. This will cost you a lot of time and money that you don’t want to waste. If it sounds to good to be true… it probably is. This is a scam. They push you through their system and collect funds then your car specialist goes ghost with your money.

Every single aspect of this business needs improvement. Absolutely terrible buying experience. The only thing that’s simple is looking at the vehicles online and then taking your money. Every single thing else is terrible