Vroom - Get It Delivered Nationwide

3.7

Hours of Operation

Sales
Monday
8:00am–10:00pm
Tuesday
8:00am–10:00pm
Wednesday
8:00am–10:00pm
Thursday
8:00am–10:00pm
Friday
8:00am–10:00pm
Saturday
9:00am–8:00pm
Sunday
11:00am–8:00pm

Sales Team

Molly T. headshot

Molly T.

Customer Experience 3.9 (323 Reviews)

Cars on the lot

0 cars available
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Dealership reviews

3.7
Rating and reviews of Vroom - Get It Delivered Nationwide are from Cars.com and DealerRater.com

7411 reviews

Great offer, fast payment, easy to execute sale and even...

5.0
by Michaelj2069 on Jan 17, 2022

Great offer, fast payment, easy to execute sale and even though I was hesitant with some negative feedback on reviews was put at ease with fast payment selling my car. My offer was nearly $2k more than other companies like vroom. Would highly recommend to others thank you for a great experience

Customer service 4.0 Overall experience 5.0 Does recommend this dealer.

After reading the reviews after accepting their offer was...

4.0
by Hall on Jan 17, 2022

After reading the reviews after accepting their offer was alarming. But the process went well. From paper work to pickup of my car was three days. The payment process took another couple of days, but I received payment and so did my bank. I was happy with the offer and was reluctant to give my banking info since this process was new to me. (No one mentioned it in the reviews I read). But it worked out.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.

Very easy no back and forth to dealership and less...

5.0
by Maringg on Jan 17, 2022

Very easy no back and forth to dealership and less headache. I really recommend vroom to everyone.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I sold my car online through Vroom. No hassle to go to...

5.0
by Sweet Pea on Jan 17, 2022

I sold my car online through Vroom. No hassle to go to the dealerships. Service was great! Vroom helped me to process with my car is smooth with no issues. Delivered my car from home was great!. I am happy with Vroom. Thank you, Vroom!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Very professional team. The process was so smooth and...

5.0
by Foguemtonsiarmandthierry on Jan 17, 2022

Very professional team. The process was so smooth and simple. Will definitely recommend vroom for any car deal

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

It was easy, no hassle. It was a quick process. I did...

5.0
by Nickeyone on Jan 17, 2022

It was easy, no hassle. It was a quick process. I did talk to one person on the phone and they were very nice and reassuring as I had never sold or purchased a car online before.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Everything up until now has gone okay. Getting them to...

3.0
by Myold45 on Jan 17, 2022

Everything up until now has gone okay. Getting them to deliver the Jeep might be a chore. It says on their website 14 days to deliver the vehicle but it is already 7 days and I don't think the vehicle has moved an inch. They say they will be in touch the whole time but I haven't heard a word from anyone in over a week. We will see.

Customer service 3.0 Overall experience 3.0 Does recommend this dealer.

When I decided to sell my car I checked online to see...

5.0
by raverr on Jan 17, 2022

When I decided to sell my car I checked online to see what my car was worth I checked many sites including Carvana and CarMax and found that Vroom offered the highest price for my car, the offer was $2000.00 more than Carvana so I went with Vroom. The process of selling my car went very smoothly, this is how the sale went from start to finish it took only 11 days, as long as you provide all the requested items and your description of the car is correct you will have no problem. 01/03/2022 Online offer $ 01/05/2022 Sent Registration, Drivers License, Odometer reading 01/06/2022 Received Documents online to sign 01/062022 Signed Documents 01/07/2022 Received Documents From FedEx 01/08/2022 Sent documents and Car Title to Vroom 01/11/2022 Receive Email from Vroom for Pick up of Vehicle. 01/14/2022 Vehicle was picked up 01/14/2022 Received Payment Direct Deposit from Vroom 01/14.2022 Deal Done.

Overall experience 5.0 Does recommend this dealer.

Selling online was a daunting task at first glance....

5.0
by Smaribelmartinez on Jan 17, 2022

Selling online was a daunting task at first glance. Submitted my car info to other online dealers, along with local dealers. VROOM came in at a higher offer by 2k. Obviously decided to go that route. Let me tell you once I submitted the offer, their email instructions were so clear on what the procedure was. Got paid quickly once car was picked up-like 2 days later via check-tracked fed ex too. I had to call them once and top notch service. If I ever need to sell again, I would definitely contact them.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great way to sell a car a Docusign, fedex, pickup then...

5.0
by Mike on Jan 17, 2022

Great way to sell a car a Docusign, fedex, pickup then got my check at the price I was told I would receive. Very happy how I was treated- as advertised !

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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