Vroom - Get It Delivered Nationwide

3.6

Hours of Operation

Sales
Monday
8:00am–10:00pm
Tuesday
8:00am–10:00pm
Wednesday
8:00am–10:00pm
Thursday
8:00am–10:00pm
Friday
8:00am–10:00pm
Saturday
9:00am–8:00pm
Sunday
11:00am–8:00pm

Sales Team

Molly T. headshot

Molly T.

Customer Experience 3.4 (1072 Reviews)

Cars on the lot

0 cars available
See all Cars

Dealership reviews

3.6
Rating and reviews of Vroom - Get It Delivered Nationwide are from Cars.com and DealerRater.com

8439 reviews

Bought car from Texas to ca delivered on time easy buying

5.0
by drew.roybal on May 09, 2022

Bought car from Texas to ca delivered on time easy buying honest people always answered my call got the same truck in pictures best prices with low miles on truck that I found great experience

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Very professional experience.

5.0
by Cent on May 09, 2022

Very professional experience. Thank you Mr. Geonvany for all your help it's been a pleasure working with you on my new ride.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Very good dealership with exquisite service.

5.0
by Ikeadiuku4 on May 07, 2022

Very good dealership with exquisite service. I would highly retire to anyone looking to sell trade it even buy a car.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Vroom made the process of selling my car simple.

5.0
by Satisfied one on May 07, 2022

Vroom made the process of selling my car simple. My anxiety level was reduced greatly.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I sold my truck online.

5.0
by wrightchr on May 07, 2022

I sold my truck online. Good price, super fast payment to me. Overall experience was great

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Easy to shop from home.

5.0
by Chuck.parker06 on May 07, 2022

Easy to shop from home. Process for purchase was simple and I got my new car in less than 2 weeks from start to finish.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Fast reliable and professional.

5.0
by Thermad on May 07, 2022

Fast reliable and professional. Offer was a lot more than the competition. Offer was a lot more than the competition. Everyone from customer service to the transport driver was extremely friendly. Highly recommend a no stress sales.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I work overnights, and wanted to sell my car.

5.0
by BJ Miller on May 07, 2022

I work overnights, and wanted to sell my car. This was “IS” the best, easiest way ever, to sell a car. Totally great experience... after I “trusted” the system. Understandably,I was both skeptical and reluctant to sign over my title, hand the transportation company my keys and car, then wait, and HOPE that a check would arrive in the mail via FedEx. Holy crap,I followed the easy to follow instructions, and what do you know? Check in hand, deposited into my account (which my bank imposed a 10 day waiting period for it to clear / not VROOM’s fault), and it was for the EXACT amount offered when I did my online search to see what my car was worth. I couldn’t be happier with the end result. Truth be told, there were some restless nights, wondering if this was all “legit”, but WOW... this was a totally wonderful and hassle free way to sell my car. I inquired with another retailer that begins with a “C” and ends with an “X”, and has the word “car” in their name... they TOTALLY SUCK and mislead you. Do NOT use them... ever... for ANYTHING! I will also go write a review for their website, not like the OUTSTANDING review, I wanted to share about VROOM! Thanks to VROOM, and their “more than fair market price” that they offered me for my car, there is now a brand motorcycle in my immediate future.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Communication doesn’t exist.

1.0
by Nichess54 on May 07, 2022

Communication doesn’t exist. When you call in all they do I create cases and never follow through with what they say they will do. From delivery to getting title and tags it has been a miserable experience. I have never been more stressed and upset in my whole life.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hi - thank you for your feedback. We are disappointed to hear that your experience with us has not been a positive one, and we apologize for the communication challenges you have faced. We'd like to obtain more details about your particular situation so that we may look into this further. We will be in touch shortly to request your personal contact information. Thank you, -The Vroom Team

Horrible, just horrible business.

1.0
by OPTPRIM on May 07, 2022

Horrible, just horrible business. Bought car beginning of March, it is now May 7th and my temp tag expires on the 9th. Can't get new ones, can't register vehicle because I have no title and they won't give it to me! I will be out of work with no income because I won't be able to drive my vehicle now! I have retained a lawyer!!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hi - thank you for your feedback and for bringing this to our attention. We are disappointed to hear you have not had a seamless experience with us. We'd like to learn more about what happened, so that we may look into it further. We will be in touch shortly to request your personal contact information. Thank you, - The Vroom Team

The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.