Vroom - Get It Delivered Nationwide

3.7

Hours of Operation

Sales
Monday
8:00am–10:00pm
Tuesday
8:00am–10:00pm
Wednesday
8:00am–10:00pm
Thursday
8:00am–10:00pm
Friday
8:00am–10:00pm
Saturday
9:00am–8:00pm
Sunday
11:00am–8:00pm

Sales Team

Molly T. headshot

Molly T.

Customer Experience 3.8 (367 Reviews)

Cars on the lot

0 cars available
See all Cars

Dealership reviews

3.7
Rating and reviews of Vroom - Get It Delivered Nationwide are from Cars.com and DealerRater.com

7465 reviews

I highly recommend using Vroom.The customer service is...

5.0
by shona_rachau@ on Jan 21, 2022

I highly recommend using Vroom.The customer service is great a d very professional. This was my first time selling a vehicle on line and I was a little nervous,but they answered all of my questions and I felt reassured. I received payment within two days just like they promised

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

They offered a fair price for my vehicle and were honest...

5.0
by dan on Jan 21, 2022

They offered a fair price for my vehicle and were honest and efficient in all aspects of the transaction. Even the man they sent to pick up my car was great. Thank you

Customer service 4.0 Overall experience 5.0 Does recommend this dealer.

They give you the most money for your car by far. Better...

5.0
by Rubadub on Jan 21, 2022

They give you the most money for your car by far. Better than carmax and better than Carvana. The process took two weeks total, and I had to call to get more info that wasn't explained, but it was worth it. Plus, they have great customer service!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Beat Competition prices Was best experience ever selling...

5.0
by BOBBYLBAILEY50 on Jan 21, 2022

Beat Competition prices Was best experience ever selling my Automobile. Everything was so easy. Deal was done in seven days. Thanks VROOM!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Vroom gave me the best offer for my vehicle. I was always...

5.0
by Scoobie on Jan 21, 2022

Vroom gave me the best offer for my vehicle. I was always able to contact a Vroom representative with questions or concerns. The pick up of vehicle and payment went smoothly. This was our first sale to Vroom, but will not be our last.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

FOUR STARS THEY DO NOT DESERVEWhat kind of company will,...

5.0
by NicoleDeLaCren on Jan 20, 2022

FOUR STARS THEY DO NOT DESERVE What kind of company will, "close out a call," when the customer is not only unsatisfied BUT nothing has been resolved? That is right, I was one the phone with VROOM for over 3 hours, and of those 3 hours I was on hold for a little over 2 of them. I spoke with three different people and NONE of them could help me. I just kept getting the same run-around, "someone will get back to you." It has taken me 4 months to get VROOM to register my car. DO NOT USE THEM, unless you want to wait forever. They have poor communication, leadership, and customer service. Not worth the headach

Customer service 1.0 Overall experience 5.0 Does recommend this dealer.

From the appraisal to the sale to the pickup, Vroom was...

5.0
by RandyL on Jan 20, 2022

From the appraisal to the sale to the pickup, Vroom was non other than efficient and helpful theough the entire process! Highly recommend them in the future.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I would like to compliment Frank Kampfer, he is the...

5.0
by Treci on Jan 20, 2022

I would like to compliment Frank Kampfer, he is the representative that helped me find a car, I was originally being assisted by someone else but he wasn’t returning my calls or contacting me so Frank assisted me he was wonderful he was very patient, helped me find a car online and assisted me every step of the way, responded to my emails and contacted me keeping me updated on my purchase. He made my process so easy. He has a great personality and is a very nice guy. I really appreciate his great customer service he was awesome. When someone does a great job and goes above and beyond it should be noticed. If I ever need vroom again I hope Frank helps me. I haven’t received my car yet but I hope the delivery and pick up of my trade goes smooth also.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Pleasant, smooth and seamless !I enjoyed the process...

5.0
by Monhag7 on Jan 20, 2022

Pleasant, smooth and seamless ! I enjoyed the process from beginning to end Thank you Vroom

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

This is a great phone to sell your car .Fast and Friendly...

5.0
by tonycovington80 on Jan 20, 2022

This is a great phone to sell your car .Fast and Friendly offered me the highest pay

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.