Volvo Village of Danvers

4.5

Hours of Operation

Service
Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–5:00pm
Sunday
12:00pm–5:00pm

Cars on the lot

24 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Volvo Village of Danvers are from Cars.com and DealerRater.com

128 reviews

Excellent Service and Knowledge of Product-XC 90

4.8
by volvo2017 on Nov 10, 2017

Both and Emilio Tim made picking which XC 90 fun and relaxing. They are very detailed and did a great job in helping us pick from the many options!! Great Job and made buying our 1st Volvo e breeze!! I highly recommend them!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Stress free and easy!

5.0
by Nancy G on Oct 21, 2017

Driton, Rich, and Leo were amazing through the entire process. They made it so simple for me especially for it being my first time at a big dealership. They explained everything so I could understand and answered any and all questions! I would most definitely recommend this dealership to all my friends! Thank you all so much!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Annette Shore

5.0
by Anne Shore on Oct 19, 2017

Driton Alui, was our sales person and we purchased three cars with him in two months! He was excellent in expanlaning new details of the 2018 models of the cars we were interested in. He was simply the best sales person you could have ! Never pushy! Answered questions and concerns and if he was not sure,no issue , He found the answers for you !We felt good in his awareness of what we wanted and the ease in making the sale go well! No back and forth or I will have to ask manager etc. I appreciate a more simple plan and honest answers. Thankyou Driton for making this purchase enjoyable! Anne Shore

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

2018 XC60

1.0
by John Melin on Oct 13, 2017

I did my due diligence on research before checking out the new 2018 XC60. Edmunds recommended that although there are end of year deals on 2017s if you can wait the upgrades in technology and style are worth the wait. They were right on with that statement. I had no plans to turn in my 2014 XC 70 (great car) but when I test drove the 2018 xc 60 Inscription it was a game changer. Wow. The interior design changes were great. The new larger moon roof etc. I had company for a week and they raved about the back seat comfort and that expanded view. I have had Volvos for many years...This is one of the best. Like a space ship compared to my old old 1974 145.....

Customer service 1.0 Buying process 1.0 Overall facilities 1.0 Overall experience 1.0 Does recommend this dealer. Did purchase a vehicle.

Great customer service and very helpful!

5.0
by JE2018 on Aug 22, 2017

I recently bought a new 2017 Volvo S60 from Volvo Village in Danvers. Tim Page was very friendly, patient, and helpful. He listened to my preferences and delivered a great car at a great price!! Very pleased with my experience here and will definitely refer any one I know looking to get into a Volvo!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Just a Great Experience

5.0
by Bobbyboy on Aug 19, 2017

My wife and I have been with the Lexus for the last three vehicles, but since Lexus destroyed the brand with that MONSTER FRONT GRILL we decided to look at Volvo again. I bought my first Volvo in 1982 and always enjoyed the safety of the vehicle. Our sales person Tim Page was wonderful. Rich Hamel the General Manager was great. We needed extra help because the vehicle had to be registered in our home state of Florida, that's where Leo the finance manager was very helpful. Just a great experience. When we took delivery of the vehicle Tim Page sat with us in the new vehicle explaining all the bells and whistles for over ninety minutes. He has made two follow up calls to our home as well as twoE-Mails to check on how we were doing with the new vehicle. Can't enough positive comments about this Dealership.

Overall experience 5.0 Does recommend this dealer.

Great service and salesmen!

5.0
by Natalie Wombwell on Jul 19, 2017

Just recently purchased a Volvo XC60 from Village Volvo of Danvers and had an excellent experience. We had planned on just a test drive and walked away with an amazing new car! Tim Page greeted us the moment we arrived and has remained an extremely helpful, available, and friendly sales associate 2 weeks after taking our car home. Consumers find so much of what they want online and a luxury car like Volvo essentially sells itself, but we certainly ended up in this 2017 XC60 because of Tim and the wonderful service we received while at Village Volvo. Their prices, attention to detail, and time everyone took to make sure we were getting what we wanted and seeing everything we wanted to see, definitely sealed the deal for us. Will definitely continue to go back and refer all of our friends. Thank you!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello and thank you for your very kind review. Tim is a real asset to our company. We are very pleased he was such a help to you. We hope you get years and miles of enjoyment from your new XC60. Thank you so much for choosing Volvo Village as your Volvo dealer. Hope you enjoy the rest of your summer in your awesome new SUV.

Great Dealership; Great Car!

5.0
by Michael by the Sea on Jun 23, 2017

Bought a V60 after exhaustive research. This is a great car. The buying process was smooth and professional. Located the car on the web and contacted them. They immediately got back to me, we arranged a test drive,(which was as long as I wanted) and started discussions. They handled the paperwork and guided me in what I had to do. AJ was a great guy to work with. Strongly recommend the dealership and the car!

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Purchase of new, 2017 Volvo XC90

5.0
by xx on Jun 20, 2017

I recently purchased an new Volvo XC90 from Volvo Village of Danvers, MA. My shopping and purchasing from this dealership was nothing short of smooth and easy. I was greeted immediately by a friendly sales associate named Tim. He showed me different models, explained features of each and offered me a test drive on the 1st day. On the next visit, I was offered a prolonged test drive, and kept the vehicle for an entire afternoon. When I decided to move forward with my purchase, I called around to check prices. This dealer did not have the exact specs that I wanted in my vehicle, so they were able to get exactly what I wanted from another dealer. The price I paid was most like the best I could get, based on my phone calls. Within a week, I had the exact vehicle I wanted. I did go through a pitch on the additional warranty insurance, but I did not buy it and did not feel pressured to do so. The vehicle was immaculate! The sales experience was much less painful than anything I've ever been through. I'm totally happy with my decision.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does not recommend this dealer. Did purchase a vehicle.

Fair and Reasonable Negotiations

4.5
by Patrick on Jun 14, 2017

They had the used car I was looking for at a fair and reasonable price. Sales staff did a great job answering my questions about the car and we were able to get a deal done. They treated me fairly and with respect through the whole process. I would have preferred if we could have gotten to our final price sooner, but I guess thats how negotiations always go. Overall very satisfied.

Customer service 5.0 Buying process 4.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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