Volvo Cars Palo Alto

4.9

Hours of Operation

Service
Monday
8:00am–5:30pm
Tuesday
8:00am–5:30pm
Wednesday
8:00am–5:30pm
Thursday
8:00am–5:30pm
Friday
8:00am–5:30pm
Saturday
Closed
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–6:30pm
Sunday
10:00am–6:00pm

Cars on the lot

69 cars available See all Cars

Dealership reviews

4.9
Rating and reviews of Volvo Cars Palo Alto are from Cars.com and DealerRater.com

361 reviews

Exceptional dealership!

5.0
by William on Dec 30, 2021

Veronica and Edison were a pleasure to work with...very professional, tremendous attention to detail and superb communication. Exceptional purchase experience!

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great sales service

5.0
by Yunqiang on Dec 30, 2021

I worked with Cinthya and bought a XC90 plugin hybrid here. Liked the way she handled my business, with open, punched and not sugar-coated communication.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Stephan the manager is your guy

5.0
by Kent on Dec 30, 2021

Stephan the manager was amazing! He was quick and efficient and helped us get in and out without much hassle.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Top notch team and experience.

5.0
by Scott on Dec 28, 2021

Great service. A no-pressure sell. Highly knowledgeable and kind team. Heads and tails above comparable dealerships. We have owned several automobiles from BMW, MB, and Porsche. But this was by far the easiest sales experience I’ve had in 2 decades.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Nate Meckley | GM | nate@volvopaloalto.com | (650) 353-4700

Volvo Palo Alto is great!

5.0
by Sergii on Dec 26, 2021

Friendly, professional and experienced personnel. No pushing - both my wife and I got sufficient time to do test drives and check cars. Perfect timing of the car delivery.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Nate Meckley | GM | nate@volvopaloalto.com | (650) 353-4700

Fast and Friendly

5.0
by Jeffrey on Dec 15, 2021

Quick customer service. Friendly and knowledgeable sales people. Agreeable and sociable management. Vehicle had some items that needed to be replaced and repaired at the management did their due diligence to ensure That those requirements were met.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you Jeffrey, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Nate Meckley | GM | nate@volvopaloalto.com | (650) 353-4700

Excellent service

5.0
by Robert on Dec 12, 2021

I used the valet system for the first time. Great timely communication. The service work was done efficiently and the car was back by early afternoon.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Robert, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Nate Meckley | GM | nate@volvopaloalto.com | (650) 353-4700

Respectful, reliable, knowledgeable, patient.

5.0
by Lysanna on Dec 10, 2021

The culture of your staff is one of kindness and ease. I appreciated being educated about the cars and the options for purchasing or leasing and for trade in. Everyone was attentive and follow up was quick and thorough. Thank you.

Customer service 5.0 Buying process 5.0 Overall facilities 3.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you so much for taking time out of your day to share your experience with everyone, Lysanna. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. We look forward to working with you again soon. Sincerely, Nate Meckley | GM | nate@volvopaloalto.com | (650) 353-4700

Great to work with

5.0
by Noah on Dec 04, 2021

Cinthya was great. Very easy to work with via email and then when actually in person on the pickup day.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for taking the time to write this review, Noah. We are pleased to hear that Cinthya was able to provide an efficient and overall positive experience. We look forward to working with you again soon. Sincerely, Nate Meckley | GM | nate@volvopaloalto.com | (650) 353-4700

Great Service

5.0
by Leticia on Dec 03, 2021

We had a happy & satisfactory experience with Cinthya. She was very patient and answered all our questions regarding the car and the purchase process. She was proactive and got our financing approved before we came to the dealership. She even delivered the car to our house and answered more questions about the features of the car. She is an excellent Salesperson. The other people in the dealership were also very friendly.

Customer service 5.0 Buying process 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Leticia, thank you for taking the time to leave us such a great review. We appreciate every hard-working member of our sales team, and we are thrilled to know Cinthya went above and beyond to help you find a vehicle that was right for you. We look forward to working with you again soon. Sincerely, Nate Meckley | GM | nate@volvopaloalto.com | (650) 353-4700

The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.