Volkswagen of St. Augustine

4.6

Hours of Operation

Service
Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–2:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–7:00pm
Sunday
12:00pm–5:00pm

Cars on the lot

93 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Volkswagen of St. Augustine are from Cars.com and DealerRater.com

209 reviews

Seth Evans and his mechanic saved the day last week my

5.0
by Phail on Apr 20, 2022

Seth Evans and his mechanic saved the day last week my battery died and he got it fixed up and back on road. He was super couteous and stuck with my wife and i the whole time. It was 5pm on fri and he could of just said saturday, but he knew i was driving back and put in extra effort.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Always a great service experience at VW of St Augustine.

5.0
by FREDCOP on Apr 12, 2022

Always a great service experience at VW of St Augustine. Routine maintenance this trip, fast and efficient!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Excellent service visit.

5.0
by tdiii on Apr 01, 2022

Excellent service visit. Greeted promptly by Steve Crossman for my appointment. Described the purpose of my visit and was given a wait time and shown to the lounge. Used the free WiFi to work for an hour. Car was ready and washed quicker than the promised time. Steve was very professional and friendly, and the entire experience was exceptional. I bought my car here and will service it here, even though I have to drive past several other dealers to get here. Great dealership.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Always awesome service from Steven and Matt (service

5.0
by darrick.moreno on Mar 12, 2022

Always awesome service from Steven and Matt (service tech). Was in for the 20000 mile service and everything went smooth.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Everything went perfectly.

5.0
by CMHICKS25 on Feb 24, 2022

Everything went perfectly. Far ahead of schedule, which is always impressive. Fixed right the first time, which is always appreciated. No hassle, which is always welcomed. Thank you!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Had my car serviced recently and Quindon was great !

5.0
by erikacruz321 on Feb 23, 2022

Had my car serviced recently and Quindon was great ! Got me in on time and had my car ready in no time.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Friendly and efficient. Gave me the price and payment I...

5.0
by Kathy on Jan 25, 2022

Friendly and efficient. Gave me the price and payment I was looking for. Jason was great!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Today I moved to the VW family for the 1st time with a...

5.0
by paola.m.cubas on Jan 18, 2022

Today I moved to the VW family for the 1st time with a 2022 Tiguan SE! I absolutely loved everthing about this dealership. From the moment I contacted Jeremy Orozco he was very responsive, super nice and answered every question I had. I was moving to a house, so we were texting for the most part. He confirmed availability on the vehicle I was looking for and we agreed to meet on Saturday. Not one time did he made me feel pressure, asked me for a deposit to hold the car or anything of that sort. I was also texting Gage Kirkendoll who’s the Finance Manager and he too, made me feel absolutely fine at all times. Upon arrival to the dealership, my -now new- Tiguan was waiting for me as well as Jeremy. He informed me of the car specs and then took me on a test drive. The entire process from me arriving to the moment I left the lot took about 2 1/2hrs. This includes the text drive, paperwork and me having to wait for my new car to get ready :) I was a Mazda girl for 15yrs and never in my life did I experienced such an amazing customer service as I did today at VW St. Augustine. I chose this dealer because of their reviews and they were ALL on point! If you’re looking to do business with an honest dealership then this is it! You will not be dissapointed at all! Thank you Jeremy and Gage for helping me get my new car. I couldn’t be more excited! :)

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Friendly, prompt and efficient The waiting room pleasant...

5.0
by diana on Jan 15, 2022

Friendly, prompt and efficient The waiting room pleasant and the staff are very accommodating. Especially Steve thank you

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Friendly, prompt and efficient The waiting room pleasant and the staff are very accommodating. Especially Steve thank you

I have written a review already

Top notch service from VW of Saint Augustine, I have...

5.0
by John M on Jan 01, 2022

Top notch service from VW of Saint Augustine, I have purchased two vehicles from these guys and they are so easy to work with. Their service department is world class, Logan always makes sure I am taken care of.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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