Volkswagen of St. Augustine

Seth Evans and his mechanic saved the day last week my battery died and he got it fixed up and back on road. He was super couteous and stuck with my wife and i the whole time. It was 5pm on fri and he could of just said saturday, but he knew i was driving back and put in extra effort.

Always a great service experience at VW of St Augustine. Routine maintenance this trip, fast and efficient!

Excellent service visit. Greeted promptly by Steve Crossman for my appointment. Described the purpose of my visit and was given a wait time and shown to the lounge. Used the free WiFi to work for an hour. Car was ready and washed quicker than the promised time. Steve was very professional and friendly, and the entire experience was exceptional. I bought my car here and will service it here, even though I have to drive past several other dealers to get here. Great dealership.

Always awesome service from Steven and Matt (service tech). Was in for the 20000 mile service and everything went smooth.

Everything went perfectly. Far ahead of schedule, which is always impressive. Fixed right the first time, which is always appreciated. No hassle, which is always welcomed. Thank you!

Had my car serviced recently and Quindon was great ! Got me in on time and had my car ready in no time.

Friendly and efficient. Gave me the price and payment I was looking for. Jason was great!

Today I moved to the VW family for the 1st time with a 2022 Tiguan SE! I absolutely loved everthing about this dealership. From the moment I contacted Jeremy Orozco he was very responsive, super nice and answered every question I had. I was moving to a house, so we were texting for the most part. He confirmed availability on the vehicle I was looking for and we agreed to meet on Saturday. Not one time did he made me feel pressure, asked me for a deposit to hold the car or anything of that sort. I was also texting Gage Kirkendoll who’s the Finance Manager and he too, made me feel absolutely fine at all times. Upon arrival to the dealership, my -now new- Tiguan was waiting for me as well as Jeremy. He informed me of the car specs and then took me on a test drive. The entire process from me arriving to the moment I left the lot took about 2 1/2hrs. This includes the text drive, paperwork and me having to wait for my new car to get ready :) I was a Mazda girl for 15yrs and never in my life did I experienced such an amazing customer service as I did today at VW St. Augustine. I chose this dealer because of their reviews and they were ALL on point! If you’re looking to do business with an honest dealership then this is it! You will not be dissapointed at all! Thank you Jeremy and Gage for helping me get my new car. I couldn’t be more excited! :)

Friendly, prompt and efficient The waiting room pleasant and the staff are very accommodating. Especially Steve thank you

Top notch service from VW of Saint Augustine, I have purchased two vehicles from these guys and they are so easy to work with. Their service department is world class, Logan always makes sure I am taken care of.