Volkswagen of South Charlotte

4.9

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–3:00pm
Sunday
Closed
Sales
Monday
8:30am–7:00pm
Tuesday
8:30am–7:00pm
Wednesday
8:30am–7:00pm
Thursday
8:30am–7:00pm
Friday
8:30am–7:00pm
Saturday
8:30am–6:00pm
Sunday
Closed

Sales Team

Spiros Dedis headshot

Spiros Dedis

Sales Consultant 5.0 (205 Reviews)
Dealer Experience 11 years
Dealership Experience 9 years
Kwasi Asante-Ansong headshot

Kwasi Asante-Ansong

Sales Manager 5.0 (138 Reviews)
Brandon Douglas headshot

Brandon Douglas

Sales manager 5.0 (120 Reviews)
Dealer Experience 6 years
Dealership Experience 4 years

Cars on the lot

46 cars available See all Cars

Dealership reviews

4.9
Rating and reviews of Volkswagen of South Charlotte are from Cars.com and DealerRater.com

1793 reviews

Gene made my Volkswagen purchase pleasant.

4.0
by roxycolonial on May 27, 2022

Gene made my Volkswagen purchase pleasant. He didn’t rush me to make a decision and was very knowledgeable of his lot selection.

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Hello, thank you for your positive review. We're glad to hear that you found our team here at Volkswagen of South Charlotte so helpful in the purchase of your new vehicle. We hope to see you soon!

Vic exceeded every expectation throughout my purchase

5.0
by Chrissy B on May 27, 2022

Vic exceeded every expectation throughout my purchase experience! He literally has your back every step of the process without any added pressure. It’s all about the experience and how you treat people! I can see why he has several repeat customers!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Chrissy, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope to see you soon!

I was blown away by the excellent customer service that I

5.0
by CBristle on May 24, 2022

I was blown away by the excellent customer service that I received at VW South Charlotte!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

We had an amazing experience working with the VW South

5.0
by Dillon F on May 23, 2022

We had an amazing experience working with the VW South Charlotte team, especially Moe Borno! We loved working with Moe as he took the time to really understand what our needs and wants were, he's extremely knowledgeable of VW and the industry, and had excellent communication and patience throughout our buying process. Moe is someone that genuinely cares about helping others! He went above and beyond to find us the exact car and specs we wanted which is especially challenging to do as the industry faces tough supply chain issues. We also absolutely love our new VW Atlas which was the perfect choice for our growing family. We continue to discover new features about it that make us love it even more!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Dillon, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

Check engine light, oil change.

5.0
by ericn.dibble on May 21, 2022

Check engine light, oil change. Got me right in 7am next day. John Keating excellent communication. Even though it took much of the day - provided a shuttle to work and from work. - fixed the problem. Excellent communication. Check in and check out process quick. Also appreciate, as always, a freshly washed vehicle - fixed and ready to drive home clean.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Verified

I was recommended.

4.0
by Ms A on May 17, 2022

I was recommended.... because I've worked at dealerships in Raleigh I was aware of the tactics. My experience totally debunked. Joerg was an example of customer satisfaction.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

This is my third vehicle from VW South Charlotte!

5.0
by teddi.haliscak on May 16, 2022

This is my third vehicle from VW South Charlotte! They have my business forever. Great people and service. Gene Patel is your man whenever you need anything!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

The smooth process and very helpful staff made my first

5.0
by RafaelSchettini on May 16, 2022

The smooth process and very helpful staff made my first car buying experience easy. Volkswagen of South Charlotte and the crew have given me their full attention to all my car needs. Thanks again for the great help!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please give us a call. We're always happy to help!

Chris and Saaid absolutely rocked it.

5.0
by sabrina preacher on May 12, 2022

Chris and Saaid absolutely rocked it. We came in to trade in our Jetta and walked out within a few hours with a brand new SUV. Hands down the greatest car buying experience.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Sabrina, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. Please let us know if there is anything else we can do for you; we are more than happy to help!

The first time I called Gene he answered my questions and

5.0
by cvatbrazil23 on May 12, 2022

The first time I called Gene he answered my questions and was so polite and not pushy at all with what I was looking for. When I went in to actually see the car, he was so knowledgeable and provided excellent customer service and upon purchasing he was so sweet even when my 2 yr old toddler was a wild man in the store. As a parent that’s much appreciated!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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