Volkswagen of South Charlotte

4.9

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–3:00pm
Sunday
Closed
Sales
Monday
8:30am–7:00pm
Tuesday
8:30am–7:00pm
Wednesday
8:30am–7:00pm
Thursday
8:30am–7:00pm
Friday
8:30am–7:00pm
Saturday
8:30am–6:00pm
Sunday
Closed

Sales Team

Spiros Dedis headshot

Spiros Dedis

Sales Consultant 5.0 (199 Reviews)
Dealer Experience 10 years
Dealership Experience 9 years
Kwasi Asante-Ansong headshot

Kwasi Asante-Ansong

Sales Manager 5.0 (136 Reviews)
Brandon Douglas headshot

Brandon Douglas

Sales manager 5.0 (118 Reviews)
Dealer Experience 6 years
Dealership Experience 4 years

Cars on the lot

41 cars available See all Cars

Dealership reviews

4.9
Rating and reviews of Volkswagen of South Charlotte are from Cars.com and DealerRater.com

1768 reviews

I was recommended.

4.0
by Ms A on May 17, 2022

I was recommended.... because I've worked at dealerships in Raleigh I was aware of the tactics. My experience totally debunked. Joerg was an example of customer satisfaction.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

This is my third vehicle from VW South Charlotte!

5.0
by teddi.haliscak on May 16, 2022

This is my third vehicle from VW South Charlotte! They have my business forever. Great people and service. Gene Patel is your man whenever you need anything!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

The smooth process and very helpful staff made my first

5.0
by RafaelSchettini on May 16, 2022

The smooth process and very helpful staff made my first car buying experience easy. Volkswagen of South Charlotte and the crew have given me their full attention to all my car needs. Thanks again for the great help!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please give us a call. We're always happy to help!

Spiro was great!

5.0
by jacoborami on May 12, 2022

Spiro was great! He did everything possible for us to leave the dealership with the perfect car for my mom. Things could not have been better. ¡Thank you Spiro!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, we're thrilled to hear about your wonderful experience with us. Here at Volkswagen of South Charlotte we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

Chris and Saaid absolutely rocked it.

5.0
by sabrina preacher on May 12, 2022

Chris and Saaid absolutely rocked it. We came in to trade in our Jetta and walked out within a few hours with a brand new SUV. Hands down the greatest car buying experience.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Sabrina, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. Please let us know if there is anything else we can do for you; we are more than happy to help!

The first time I called Gene he answered my questions and

5.0
by cvatbrazil23 on May 12, 2022

The first time I called Gene he answered my questions and was so polite and not pushy at all with what I was looking for. When I went in to actually see the car, he was so knowledgeable and provided excellent customer service and upon purchasing he was so sweet even when my 2 yr old toddler was a wild man in the store. As a parent that’s much appreciated!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

I had the best experience purchasing my suv with Gene.

5.0
by davisnlaurin on May 09, 2022

I had the best experience purchasing my suv with Gene. I arrived with just a few hours left in business hours. I was never rushed and Gene did a wonderful job helping find the right vehicle for my budget. He was very diligent and walked me through each step. His follow-up after the purchase was above and beyond.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, thank you for your positive review. We're glad to hear that you found our team here at Volkswagen of South Charlotte so helpful in the purchase of your new vehicle. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

I purchased a car from VW of South Charlotte and the

5.0
by Prasad on May 07, 2022

I purchased a car from VW of South Charlotte and the sales representative was Chris Hand. Chris was very helpful and honest, he handled my documentation very quickly, answered my questions with patience. I highly recommend Chris.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Prasad, thank you for your positive review. We're glad to hear that you found our team here at Volkswagen of South Charlotte so helpful in the purchase of your new vehicle. Thanks again for the recommendation, and have an amazing day!

Spiros was great and make the whole process easier for

5.0
by BEATRIZPIRES.VENTURA on May 05, 2022

Spiros was great and make the whole process easier for us! He was patient and explained everything we needed.

Customer service 3.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, thank you for your kind review; we are happy to pass along your comments to Spiros here at Volkswagen of South Charlotte! If you have any further questions, please give us a call. We're always happy to help!

Purchasing a car from Chris was a smooth & enjoyable

5.0
by flondofam on May 03, 2022

Purchasing a car from Chris was a smooth & enjoyable experience. He understood our needs and concerns. I highly recommend him and the dealer.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, thank you for your positive review. We're glad to hear that you found Chris here at Volkswagen of South Charlotte so helpful in the purchase of your new vehicle. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

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