Volkswagen of Nanuet

4.3

Hours of Operation

Service
Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–5:00pm
Saturday
7:30am–4:00pm
Sunday
10:30am–4:00pm
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–6:00pm
Sunday
10:00am–4:00pm

Cars on the lot

80 cars available See all Cars

Dealership reviews

4.3
Rating and reviews of Volkswagen of Nanuet are from Cars.com and DealerRater.com

55 reviews

Great experience

5.0
by Pat on Apr 13, 2022

Quick and efficient! Service and parts departments are easy and friendly to work with. The dealership is customer focused. Would definitely recommend VW of Nanuet to all!

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Pat, we are thrilled to read your feedback! Thank you for choosing Volkswagen of Nanuet and for stopping by to share your positive experiences with our team. See you next time!

Great dealership

4.0
by Dj on Apr 12, 2022

Great staff gave me the deal the promised me very good dealership recommend anyone to go to them super friendly and made eveything work for me

Customer service 4.0 Buying process 3.0 Quality of repair 4.0 Overall facilities 5.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We're glad we lived up to our promises and made your visit a success, DJ! From the whole Volkswagen of Nanuet team, thank you for your business and glowing review!

Great service worth the ride

5.0
by Tom on Apr 06, 2022

Great service. In and out as promised. Great looking facility, and the service tech, Amanda, was courteous and extremely helpful. The maintenance work performed was great and actually saved me some money.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

We're glad to hear it, Tom. Thank you for the great review and for taking your service needs to Volkswagen of Nanuet. Amanda will certainly appreciate your kind words. Have a great day!

Thank you

5.0
by Gaby & jozsef on Apr 05, 2022

Great experience and professional care from VW Nanuet ! We love the car ! (Atlas cross sport SE V6) Thank you Joshua for the great experience Gaby & Jozsef

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for the review! We're glad that the Volkswagen of Nanuet team took excellent care of you. We appreciate your feedback and we'll see you again down the line.

VW near me

5.0
by Karen on Apr 02, 2022

And just like that…I finally feel at home here!!! I have had only 2 Volkswagens for over 20 years…my first one was taken cared of by a Nyack VW dealership, Unfortunately, my 1st car got smashed after a storm by my neighbors tree. The second was taken cared of by a dealership in NJ and over the Tap. Having this dealership and having a service rep like Amanda is just the best and well needed!! Thanks for being in Rockland!!!

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Karen, thank you for taking the time to review us! We want the most for our guests, and it is wonderful to hear that this was reflected in your time working with Amanda. We will be sure to pass on the kind words to her. Safe travels, and we hope to see you back at Volkswagen of Nanuet!

SHAME ON YOU

3.0
by JOSE MELENDEZ on Mar 28, 2022

I BOUGHT MY GTI IN FEBRUARY 2022 FROM NANUET VW AND HAD A GOOD EXPERINCE WITH THE SALES TEAM, BUT A MONTH LATER MY MOTOR MOUNT BROKE , AND THE SERVICE DEPT PROCEDED TO TELL ME , THAT I BOTTOMED OUT THE CAR AND FORCED THE MOTOR UP CAUSING THE BROKEN MOUNT BOLT , I DID NO SUCH THING AND TRIED TO GET ME TO PAY $ 1000 TO FIX , NEEDLESS TO SAY I BROUGHT IT TO ANOTHER DEALERSHIP AND THEY SAID I IDID NOT CAUSE DAMAGE TO MOUNT AND THER WAS NO DAMAGE TO BOTTOM OF MY CAR AND IT HAPPENS TO SOME JETTA AND GOLF MODELS, IT COST ME $ 8 IN PARTS AND $ 250 IN LABOR, SHAME ON NANUET VW SERVICE DEPT

Customer service 2.0 Buying process 4.0 Quality of repair 4.0 Overall facilities 4.0 Overall experience 3.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Jose - We are very sorry we misdiagnosed the problem with your vehicle. We strive to provide our customers with great value and convenient service, so it's disappointing to receive this feedback. We would also like to apologize if we made any incorrect assumptions about how the damage occurred. We will address this with our team to see if there were any mix-ups regarding your vehicle's required services. We understand we have lost your trust, but if you were willing to give us a call, we would appreciate the opportunity to rectify this matter and regain your confidence. Thank you, Customer Care Team - (877)-811-9330

Amazing Experience

5.0
by Tracy and Adrian on Mar 24, 2022

It was such a pleasure working with Leslie. Usually being at a dealership can sometimes be very frustrating, but Leslie made our experience exceptional. She was very calm and respectful. Her outstanding personality felt very welcoming, and she was very patient with us. Lastly, her expertise made it very easy on making a decision. It was so wonderful working with Leslie. She is such a sweetheart. Thank you again Leslie for all your help!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Tracy and Adrian, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Leslie and the Volkswagen of Nanuet team. Drive safely in your new vehicle, and we hope to see you back again down the road!

I highly recommend Volkswagon of Nanuet

5.0
by Laura on Mar 23, 2022

Was impressed from the time I walked into the dealership. Everyone is so friendly and they have more inventory than other VW dealers I had gone to. Odai, our Product specialist, was phenomenal. He clearly knew the cars, he listened to what I wanted, and was incredibly polite. He helped me find what I wanted and I couldn't be happier with my new vehicle.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Laura - We are thrilled that you had such a positive experience with Odai and our team! Thank you for choosing Volkswagen of Nanuet and for stopping by to leave a review. Safe travels in your new vehicle!

Excellent Service Department

5.0
by Roy on Mar 18, 2022

Excellent service, professional staff, accommodating for my immediate need for a new ID4 car inspection which I received delivery in a NJ dealership ( they don’t give NYS inspection stickers).

Customer service 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Roy, thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Volkswagen of Nanuet team. Drive safely, and we hope to see you back again down the road!

Luv luv luv Nanuet Volkswagen

5.0
by Diane on Mar 16, 2022

Amanda was friendly and very helpful. She got me checked In and had my car serviced with ease. Love the dealership- so clean and a really lovely waiting area.... Recommend the dealership to everyone I can.....

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Diane, your recommendation means a lot to us! Thank you for choosing Volkswagen of Nanuet and for stopping by to share your experience with Amanda and the team. Drive safely!

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