V.O.A. Auto Sales
Hours of Operation
Cars on the lot
I asked for specific information and received information...
I asked for specific information and received information unrelated to my question.. When a vehicle is listed online and I ask a question relating to that vehicle, I expect an answer.
THE CAR THAT WAS ADVERTISED WAS NOT THERE , IT WAS SOLD....
THE CAR THAT WAS ADVERTISED WAS NOT THERE , IT WAS SOLD. WASTE OF TIME.NOW IS THE TIME FOR ALL GOOD MEN TO COME TO THE AIDE OF THEIR COUNTRY
Actually, I requested to test-drive several vehicles, but...
Actually, I requested to test-drive several vehicles, but never received a return call. I would suggest to return leads calling in for service. Have a great day though.
Very good, caring customer service, would differently refer others here. Was well worth coming in and looking around the lot, even let you go for a test drive before buying!!
Dishonest and Not Helpful
Purchased a car, told they were looked over by mechanic prior to going to the lot, $3000 in repairs and purchased for $3000. Never again!
4TH CAR PURCHASED WITHIN MY FAMILY
HAVE BOUGHT 4 CARS FOR MYSELF AND CHILDREN IN LAST 6 YEARS -I HAVE WORKED WITH RON ON EACH AND EVERYONE OF THE PURCHASES. HE HAS ALWAYS FOUND ME CARS THAT ARE WITHIN MY BUDGET AND THAT ARE DEPENDABLE . VOA IS A GREAT ORGANIZATION AND I CANT IMAGINE TRYING TO BUY A LOW COST USED CAR ANYWHERE ELSE. GREAT JOB RON AND VOA!!
Why did you stop the option to view vehicles on Cars.Com app?
People working in the used lot were helpful and friendly, but the process to get the vehicle takes a very long time. Expect 2-3 hours to get your vehicle. Don't trade your vehicle because you don't get much since a lot of theirs are donated.
ONE LAST THING TO MENTION
A big THANK YOU goes out to the people behind the scenes that made my Mom's dream car come true Donna in the office and the other girls. And the "Boys in the Back" that got the car prepped and ready for my arrival. God Bless you all!!
THIS MAY BE LONG ,BUT WORTH READING!
I started a search on the internet for a specific model "1986 Ford Mustang GT Convertible " and VOA had one. I then contacted the dealership via email. I had a quick response from a gentleman Ron Fraley. The news was bad , the car was mistakenly advertised and was put in storage til spring time. I replied to the email with my situation, that being my mom had that same model brand new in 1986 and drove it 17 yrs. And one day my step father was approached by his granddaughter saying she needed a car. So the Jerk walked over to my mom's key chain and gave her my mom's car without discussing it first, Mom was devastated! As I would be too. So I told Mom some day I'll get you the car back. And so , again a fast response from Ron Fraley, he said I spoke to my boss about your story and we will pull the car out of storage for her!!! I was thrown back with excitement and was assured by Ron that the car is everything I think it is. I was a little apprehensive , because of all the dishonesty in the past with other car deslerships .Well I took a leap of faith in VOA and Ron Fraley and took the next plane out. I arrived and was greeted by Ron like he was my brother, the car was drove out to me for approval, and omg!! This car was unbelievable!!! Clean, ran like a top, it was beyond my expectations. I drove it back home to mom in Pennsylvania and let me tell you my 79yr old Mom cried like a baby and we hugged for like an hour, Lol . VOA and Ron Fraley went above and beyond to make my mom's dream car come back to her. So, VOA and RON FRALEY, God bless you all! You guys impacted my life and my mom's forever. Sooooo?? Do I recommend these guys ?? xxxx yes!!!! And to Ron's boss , you got yourself one great man!!!! Thanks VOA!!!"
Mr. Adler, we are extremely happy that we were able to help you obtain the vehicle for your mom. We are so pleased she is enjoying it. We thank you and Ron thanks you!!!.