V.O.A. Auto Sales

3.2

Hours of Operation

Sales
Monday
9:00am–6:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–6:00pm
Friday
9:00am–6:00pm
Saturday
11:00am–5:00pm
Sunday
Closed

Cars on the lot

37 cars available See all Cars

Dealership reviews

3.2
Rating and reviews of V.O.A. Auto Sales are from Cars.com and DealerRater.com

21 reviews

I asked for specific information and received information...

2.0
by nbauer36 on Jun 20, 2021

I asked for specific information and received information unrelated to my question.. When a vehicle is listed online and I ask a question relating to that vehicle, I expect an answer.

Overall experience 2.0 Does not recommend this dealer.

THE CAR THAT WAS ADVERTISED WAS NOT THERE , IT WAS SOLD....

1.0
by lhotp9403 on May 31, 2021

THE CAR THAT WAS ADVERTISED WAS NOT THERE , IT WAS SOLD. WASTE OF TIME.NOW IS THE TIME FOR ALL GOOD MEN TO COME TO THE AIDE OF THEIR COUNTRY

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Actually, I requested to test-drive several vehicles, but...

1.0
by tdhaen on Apr 30, 2021

Actually, I requested to test-drive several vehicles, but never received a return call. I would suggest to return leads calling in for service. Have a great day though.

Overall experience 1.0 Does not recommend this dealer.

Buyer

5.0
by Laura on Mar 22, 2020

Very good, caring customer service, would differently refer others here. Was well worth coming in and looking around the lot, even let you go for a test drive before buying!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Dishonest and Not Helpful

1.0
by Jon on Sep 18, 2019

Purchased a car, told they were looked over by mechanic prior to going to the lot, $3000 in repairs and purchased for $3000. Never again!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

4TH CAR PURCHASED WITHIN MY FAMILY

5.0
by BECKY SMILEY on May 14, 2018

HAVE BOUGHT 4 CARS FOR MYSELF AND CHILDREN IN LAST 6 YEARS -I HAVE WORKED WITH RON ON EACH AND EVERYONE OF THE PURCHASES. HE HAS ALWAYS FOUND ME CARS THAT ARE WITHIN MY BUDGET AND THAT ARE DEPENDABLE . VOA IS A GREAT ORGANIZATION AND I CANT IMAGINE TRYING TO BUY A LOW COST USED CAR ANYWHERE ELSE. GREAT JOB RON AND VOA!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Cars.com app

3.5
by M on Sep 27, 2017

Why did you stop the option to view vehicles on Cars.Com app?

Customer service 4.0 Buying process 3.0 Overall facilities 3.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.

Used vehicle

3.8
by Jeremy on Sep 08, 2017

People working in the used lot were helpful and friendly, but the process to get the vehicle takes a very long time. Expect 2-3 hours to get your vehicle. Don't trade your vehicle because you don't get much since a lot of theirs are donated.

Customer service 3.0 Buying process 4.0 Quality of repair 4.0 Overall facilities 5.0 Overall experience 3.0 Does recommend this dealer. Did purchase a vehicle.

ONE LAST THING TO MENTION

5.0
by CARL ADLER on Feb 16, 2017

A big THANK YOU goes out to the people behind the scenes that made my Mom's dream car come true Donna in the office and the other girls. And the "Boys in the Back" that got the car prepped and ready for my arrival. God Bless you all!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

THIS MAY BE LONG ,BUT WORTH READING!

5.0
by CARL ADLER on Feb 15, 2017

I started a search on the internet for a specific model "1986 Ford Mustang GT Convertible " and VOA had one. I then contacted the dealership via email. I had a quick response from a gentleman Ron Fraley. The news was bad , the car was mistakenly advertised and was put in storage til spring time. I replied to the email with my situation, that being my mom had that same model brand new in 1986 and drove it 17 yrs. And one day my step father was approached by his granddaughter saying she needed a car. So the Jerk walked over to my mom's key chain and gave her my mom's car without discussing it first, Mom was devastated! As I would be too. So I told Mom some day I'll get you the car back. And so , again a fast response from Ron Fraley, he said I spoke to my boss about your story and we will pull the car out of storage for her!!! I was thrown back with excitement and was assured by Ron that the car is everything I think it is. I was a little apprehensive , because of all the dishonesty in the past with other car deslerships .Well I took a leap of faith in VOA and Ron Fraley and took the next plane out. I arrived and was greeted by Ron like he was my brother, the car was drove out to me for approval, and omg!! This car was unbelievable!!! Clean, ran like a top, it was beyond my expectations. I drove it back home to mom in Pennsylvania and let me tell you my 79yr old Mom cried like a baby and we hugged for like an hour, Lol . VOA and Ron Fraley went above and beyond to make my mom's dream car come back to her. So, VOA and RON FRALEY, God bless you all! You guys impacted my life and my mom's forever. Sooooo?? Do I recommend these guys ?? xxxx yes!!!! And to Ron's boss , you got yourself one great man!!!! Thanks VOA!!!"

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Mr. Adler, we are extremely happy that we were able to help you obtain the vehicle for your mom. We are so pleased she is enjoying it. We thank you and Ron thanks you!!!.

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