Village Motor Sales LLC

4.7

Hours of Operation

Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–5:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–5:00pm
Saturday
9:00am–3:00pm
Sunday
Closed

Cars on the lot

19 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Village Motor Sales LLC are from Cars.com and DealerRater.com

13 reviews

Saturn Vue

5.0
by Laurie Jean on Feb 02, 2021

Best place in town to buy a vehicle. I had searched from Niagara County to Rochester. Hands down Village Motors aims to please. I purposely waited to put this review in until my Warranty was up and Winter came. Great news, not 1 problem mechanically and my Saturn Vue handles so awesome in the ice, slush and snow. Just love this vehicle. Thankyou to everyone at Village Motors for working with me and truly making such a big difference in the QUALITY of my LIFE.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Definitely win my approval !!!!!

4.8
by Megan Rush on Sep 27, 2016

The process was seamless. The Sales Manager was informative, patient, thorough and easy to work with. Negotiating was a little challenging but I am satisfied with my purchase !

Customer service 5.0 Buying process 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

2004 Ford Truck

5.0
by Glenn who needed a nice auto on Jun 07, 2016

I had been looking at autos on their lot for quite some time. I stopped in to see the Vehicle and end up making a purchase. I have been buying used and new autos for almost 50 years. I don't have a problem telling anyone that Tim the owner is as honest as the day is long, DJ the salesman is a professional. I would recommend anyone looking for a used vehicle, give them a chance to serve you. NO stress, just the best service I have gotten from any used auto dealer in the entire Western NY area.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great experience !!!

5.0
by Kevin Arnold on Mar 18, 2016

I was very pleased with the personal, hands on attention I received ! Village Motor Sales helped handle every detail and made my car buying process simple and easy !

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

bought my daughter a car

1.8
by Elizabeth on Jul 25, 2015

Ok Bought my daughter a car- the first 30 days we went back NUMEROUS TIMES, because at sale they said they would fix the Glove box hinge that was broken....here we are July 2015, 5 months later and the "repair" has still not been completed. NEVER WILL DO BUSINESS with them again....and this was a 7K used SUV....and it becomes a sad state of affairs, when they can't even repair what they "promised to repair" So much for buying a car at this dealership..

Customer service 1.0 Buying process 3.0 Quality of repair 1.0 Overall facilities 3.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello Elizabeth, Thank You for letting us know you're not quite happy with a glove box hinge on your daughter's 2004 Buick. We've been speaking with your daughter and are trying to locate the correct color and part for her car. As you can understand, finding a specific part for a minor cosmetic issue can be a little difficult at times. We've reached out to your daughter, again, to follow up and have not heard back. She also had a few other concerns that were fixed very promptly- Including picking the vehicle up from her home and dropping it back off because of her school schedule. We are very sorry that there is miscommunication between you and your daughter and would appreciate the opportunity, again, to keep your business as we've been doing. We also want to express our apology that we were not able to assist you in purchasing a van.

Great overall experience

4.8
by junior on Jan 24, 2015

I bought 2 vehicles from them in the past couple of years and had was very satisfied both times...

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Very Friendly and Straight Forward

4.7
by Gary G on Jul 25, 2013

I went to test drive a vehicle wit DJ and right off the bat he was very friendly and helpful. He took the time to pull the vehicle up for me and show me all about it. The car looked clean even though they just got it on trade, it ran very smooth and shifted great. He even let me test drive the vehicle and didn't pressure me about buying. While on the test drive he pointed out some features of the car that I would have missed or not noticed. Sometimes on a test drive the sales person will pressure you about financing or trades, DJ was more interested in helping me and answering my questions. Very professional, informative and no high pressure sales. I would go back again in a heartbeat because they price the cars well and offer help.

Customer service 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

great experience at Village Motor Sales

5.0
by Master Car Hunter on Jan 28, 2013

I highly reccomend this dealership because of its easy going and welcoming manager & staff. They hepled me out so much in finding a car for my budget - and a pretty good one too! I thank them so much.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Awesome dealership

5.0
by Happy buyer on Nov 14, 2012

I would recommend Village Motor Sales to anyone looking for a vehicle. Very customer orientated!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Best purchase

5.0
by Sam to the rescue on Nov 13, 2012

I was very happy with the service, the purchase and with the car. They were very understanding.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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