Videon Chrysler Dodge Jeep RAM

4.8

Hours of Operation

Service
Monday
8:00am–8:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–8:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–12:00pm
Sunday
Closed
Sales
Monday
9:00am–8:30pm
Tuesday
9:00am–8:30pm
Wednesday
9:00am–8:30pm
Thursday
9:00am–8:30pm
Friday
9:00am–6:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Sales Team

Marge Gibbons headshot

Marge Gibbons

Finance Manager 5.0 (134 Reviews)
Dealership Experience 8 years
Phillip Snyder headshot

Phillip Snyder

New and Previously Enjoyed Sales 5.0 (132 Reviews)
Dealer Experience 13 years
Dealership Experience 9 years
Kevin Roman headshot

Kevin Roman

New Sales 5.0 (118 Reviews)
Dealer Experience 14 years
Dealership Experience 9 years

Cars on the lot

36 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Videon Chrysler Dodge Jeep RAM are from Cars.com and DealerRater.com

864 reviews

Kevin worked with us with our busy schedule and

5.0
by Elway719050 on May 24, 2022

Kevin worked with us with our busy schedule and everything went perfect. It was the easiest auto transaction by far. Highly recommend Kevin and Videon!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Jose and Jordan were amazing.

5.0
by electrician63 on May 21, 2022

Jose and Jordan were amazing. My process was quick and easy. Jose and Jordan accommodated my busy schedule by completing the paperwork online and via text which was great for me. I was in and out of the dealership within 45 minutes.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I just leased my 2nd Grand Cherokee from Videon.

5.0
by ilanagillman on May 18, 2022

I just leased my 2nd Grand Cherokee from Videon. Kevin Roman is extremely helpful and responsive. They are great!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Jose was great, everyone was very professional and helped

5.0
by jaxx630 on May 18, 2022

Jose was great, everyone was very professional and helped us a lot. Could not ask for a better team.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I am very pleased with my sales person Mr.

3.0
by carolynsaenz on May 09, 2022

I am very pleased with my sales person Mr. Bob Cox. I love my jeep which I had for 2 weeks. I had to call service a few times since I encountered problems with manual and automatic gears also with satélite radio set up and with lane assistance. Service Brian was rude and I didn’t help me with my problem. Didn’t even tried to guide me through the software. I will definitely call sales person Bob Cox for my husbands next jeep but will send him and everyone to service their jeep at the Downingtown location. Service customer service at Videon is poor.

Customer service 3.0 Overall experience 3.0 Does not recommend this dealer.

This dealership was great!

5.0
by Dha00ta on May 01, 2022

This dealership was great! Answered all my question and were friendly. There was no pressure like other dealerships. best part of all, NO MARKET ADJUSTMENT. I love my new truck!!!!!!!!! Would definitely buy from them again!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

The Best in Class

5.0
by Frank R on Apr 20, 2022

I have been buying cars for years and I will tell you there is no better dealerships in the world. Everything from phone calls to sales to the execution of the deal was the best experience I have ever ever had. The receptionists were wonderful. The were courteous and so caring. My sales experience was with Jose. Absolutely the best. I called and asked for an "out the door" price and when I got to the dealership, the price was exactly as he stated. There were no games, pressures or last minute switches. He totally help me with every aspect of pairing the phone and setting up UConnect. However, I am not technically versed and when I had a problem figuring out the Car Play settings. Mike from sales was present the next day and on the phone with me. He solved my problems and took care of everything very professionally and friendly . Finally, the site manager was superior. He offered expanded warranty coverage with no pressure and had all the paperwork work completed quickly and accurately with a smile. If you want to buy a car, this is the place to go. Their prices are honest and the staff is the best in class. Don't believe the pricing other dealerships who will state on the internet as being lower in price. I dealt with several and the reality was that the prices were not real when you went to get the "out of the door" price. Believe this dealership because they are just plain hones. I just cant say enough positive about this business.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

I have been buying cars for years and I will tell you

5.0
by RZEZPAW on Apr 20, 2022

I have been buying cars for years and I will tell you there is no better dealerships in the world. Everything from phone calls to sales to the execution of the deal was the best experience I have ever ever had. The receptionists were wonderful. The were courteous and so caring. My sales experience was with Jose. Absolutely the best. I called and asked for an "out the door" price and when I got to the dealership, the price was exactly as he stated. There were no games, pressures or last minute switches. He totally help me with every aspect of pairing the phone and setting up UConnect. However, I am not technically versed and when I had a problem figuring out the Car Play settings. Mike from sales was present the next day and on the phone with me. He solved my problems and took care of everything very professionally and friendly . Finally, the site manager was superior. He offered expanded warranty coverage with no pressure and had all the paperwork work completed quickly and accurately with a smile. If you want to buy a car, this is the place to go. Their prices are honest and the staff is the best in class. Don't believe the pricing other dealerships who will state on the internet as being lower in price. I dealt with several and the reality was that the prices were not real when you went to get the "out of the door" price. Believe this dealership because they are just plain hones. I just cant say enough positive about this business.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I have to say it was a good experience.

5.0
by max on Apr 13, 2022

I have to say it was a good experience. I have used Videon for service for many years, but this is my first purchase. It was quick, easy and very professional. Took the vehicle back to my home to see if it would fit in the garage. It helps to look at a car in your driveway to see if it is the right one. I don't like test drives with a salesperson in the back seat, much better this way. My only negative with Videon is the time it takes to get into service, hopefully that goes back to normal with Covid going away. Service dept is excellent otherwise.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Employees very friendly and helpful.

5.0
by kathycasanas on Mar 28, 2022

Employees very friendly and helpful. Steven who was my sales rep., had everything ready for me before I even got to the dealership. Typically you spend hours at a dealership. I was there 1 hour max. If you are looking for a new vehicle I recommend Videon, and Steven Pealer the sales Rep. Thanks

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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