Victory Mitsubishi

3.4

Hours of Operation

Service
Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:30am–2:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–8:00pm
Sunday
10:30am–5:00pm

Sales Team

Stavros Orsaris headshot

Stavros Orsaris

General Sales Manager 3.5 (70 Reviews)
Dealership Experience 6 years
Jason Lewis headshot

Jason Lewis

Sales Professional 2.5 (30 Reviews)
Dealer Experience 5 years
Dealership Experience 3 years
Christopher Allen headshot

Christopher Allen

Sales Professional 2.2 (26 Reviews)

Cars on the lot

572 cars available See all Cars

Dealership reviews

3.4
Rating and reviews of Victory Mitsubishi are from Cars.com and DealerRater.com

469 reviews

Victory Mitsubishi Overcharged me:

1.0
by S M Qutubur Rahman on Apr 09, 2022

They overcharged me I supposed to get MSRP: $ 33,025.00 ( As per the sales person quote). But the price I got $ 34,995.00. That is $ 1,970.00 more I paid. They told me there is a hidden charge but couldn?t explain it.

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Ruben You Are the Man !

5.0
by Joshtonj on Apr 09, 2022

Ruben You Are the Man !!! NEVER THOUGHT in a million years I would be put in a car I’m so excited to get for my family. I have a hoppty with 3 kids and now I’m leaving with a 3 Row Outlander. Thank you for everything my friend. You know how to get things done when you say trust the process. I high recommend Victory and Ruben

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it is important for our customers to hear firsthand from other customers about their positive experiences. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we are happy to hear that you agree!

Primero compré un auto de Rubén y este es mi segundo auto

5.0
by localocalucarla on Apr 09, 2022

Primero compré un auto de Rubén y este es mi segundo auto que recibo de él, este fue un proceso rápido, fácil y emocionante. Gracias una vez más por ayudarnos. Eres el mejor

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Muchas gracias por tomarse el tiempo para dejar una calificación excelente. Realmente apreciamos su negocio. Háganos saber qué podemos hacer por usted en el futuro.

Upon arriving at Victory Mitsubishi I was greeted by a

5.0
by Florida15 on Apr 08, 2022

Upon arriving at Victory Mitsubishi I was greeted by a sales agent named Brian Reddington he was absolutely fabulous!!!! He made my car buying seamlessly easy and less stressful!!! He took his time to understand what I wanted and how much I could afford. He found me the car I absolutely wanted!!! I highly recommend victory Mitsubishi and sales agent Brian Redington for your next car. He took his time to understand what I Kind of car I was looking for and what I could afford and now I'm driving away with my dream car and I highly recommend stopping by and checking out Victory Mitsubishi inventory of cars and all the wonderful employees there you will not be disappointed!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it is important for our customers to hear firsthand from other customers about their positive experiences. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we are happy to hear that you agree!

This is the 2nd car we purchased from this dealership and

5.0
by Msmaria39 on Apr 08, 2022

This is the 2nd car we purchased from this dealership and establish it and they were amazing they made sure we gotta prove if you're looking for a new vehicle ask for ruben the sales guy he is amazing he will get you approved and will get you the car that you want

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

They need to up their game.

2.0
by Bell G on Apr 08, 2022

They need to up their game. Place has ripped chair's, sometimes trash in the show room. It's as if they started renovations but never finished. Music is sometimes to loud and they add fake fees to increase margins. You need to be ready to leave when that happens. They send flyers for 20% more on trades but never honor it. They pull all the tricks.

Overall experience 2.0 Does not recommend this dealer.
Dealer Responses

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Ruben & Chris !

5.0
by gabrielwatsonwillmaya on Apr 07, 2022

Ruben & Chris !!!! thank you for helping my son in getting him a bmw. A gift for college I defiantly was happy especially the service you guys did. I appreciate it a lot thank you Victory. I came in with one car, left with one way better and red interior. Drives very well I’m happy he’s happy. You earned my business. Thank you guys again

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

I would like to personally thank Natasha for helping me

5.0
by federicogrullonlopez on Apr 06, 2022

I would like to personally thank Natasha for helping me not only Purchase my second vehicle at Victory Mitsubishi but for helping me Upgrade into the brand new 2022 Mitsubishi Outlander. Thanks Natasha.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your Sales & Service needs in the future. We hope to see you again soon. Enjoy the ride!

New car purchases

5.0
by Kirby Flores on Apr 05, 2022

Great experience overall glad we were able to find ways to get into new vehicle glad the team was able to provide solutions

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Kirby, Thank you so much for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your Sales & Service needs in the future. We hope to see you again soon. Enjoy the ride!

If they had a dealership in bklyn or have the car shiped

4.0
by Anthonybrown2$ on Apr 03, 2022

If they had a dealership in bklyn or have the car shiped to the address in bklyn

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

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