Victory Mitsubishi

3.5

Hours of Operation

Service
Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:30am–2:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–8:00pm
Sunday
10:30am–5:00pm

Sales Team

Stavros Orsaris headshot

Stavros Orsaris

General Sales Manager 3.5 (75 Reviews)
Dealership Experience 6 years
Jason Lewis headshot

Jason Lewis

Sales Professional 2.3 (31 Reviews)
Dealer Experience 5 years
Dealership Experience 3 years
Christopher Allen headshot

Christopher Allen

Sales Professional 2.1 (27 Reviews)

Cars on the lot

435 cars available See all Cars

Dealership reviews

3.5
Rating and reviews of Victory Mitsubishi are from Cars.com and DealerRater.com

523 reviews

Customer service was excellent.

5.0
by Echo3882 on Aug 06, 2022

Customer service was excellent.Robby was very helpful.this was the fourth vehicle I purchased from victory and im always satisfied

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

The dealership got me in a car which I wanted so it all

5.0
by Meme11585@yahoo.com on Aug 06, 2022

The dealership got me in a car which I wanted so it all worked out

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I’d like to thank Brianna for helping me purchase my

5.0
by amsata.diop on Aug 06, 2022

I’d like to thank Brianna for helping me purchase my first car. She’s been very helpful and supportive during the entire process.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

• Salesperson Khan is the only good thing about the

1.0
by Lasky on Aug 06, 2022

• Salesperson Khan is the only good thing about the dealership. Very courteous and super helpful. Look for him if you have to buy a car from this "dealership". However, you need to keep an eye open while signing sale contract in this dealership otherwise, you are walking out of there with a huge debt. They would add all sorts of things you don't need to your contract and claim it can't be removed. First off, a $43,895 car turned out to be $45,895 after "dealer fees" As a result, the sales taxes were almost $5000 and then, it went down the hill from there: • "Mandatory" tire and wheels: $3498 • "Mandatory" Prepaid maintenance: $1295 • "Mandatory" Premier defense: $2198 (I still received a car full of scratches) • "Mandatory" Car wash: $599. (Found out you only get one wash a month for 6 months. An average of $100 per wash smh) As you can see, almost $8000 of nonsense added to the balance and you just feel robbed! The car is making all sorts of noise and the headlight is always full of water. when you call their service department, it goes straight to voicemail, and nobody calls you back. With so much service fees added to car sale, you would think their service department would be calling you to check on your car. Bottom line is: be aware of these so-called "dealerships". Nobody else in NYC tries to sneak so many fees into you contract. Consumer protection should be investigating these malicious practices. Seek your lawyer advice when doing business with this crazy place

Customer service 3.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Victory Mitsubishi, we take customer reviews very seriously. Please contact Bibi Singh at 718-515-4600 ext 9013. We look forward to working together with you to come up with a solution.

Kishon was very helpful with this process of purchasing

5.0
by William F. Letterlough II on Aug 05, 2022

Kishon was very helpful with this process of purchasing my Benz . He kept it honest and as matter of fact to the point. No salesman tricks. I look forward to returning for my future car purchasers

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Khan was so amazing you have no idea how exceptional the

5.0
by Kingmaliik on Aug 05, 2022

Khan was so amazing you have no idea how exceptional the customer service was. Upon arrival I was greeted with amazing gratitude and I’m Beyond pleased with leaving with the vehicle of my choice! Thank you!!! If you want a nice vehicle Victory Mitsubishi is the place to be! Look for Khan he wi get you the car of your dreams

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Natasha was amazing and I really appreciate all her help.

5.0
by Omatthews1274 on Aug 04, 2022

Natasha was amazing and I really appreciate all her help. You were great to work with.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, We want all of our customers to have a stress-free experience here at Victory Mitsubishi. Please let us know if there's anything else we can do for you. Have a great day!

Thank you Manny for helping me get my new car very great

5.0
by Wkenton08 on Aug 03, 2022

Thank you Manny for helping me get my new car very great service by the whole staff

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Very fast service

Thanks to Jesus for his help with my 2018 Mercedes Benz I

5.0
by ashleyjd285 on Aug 03, 2022

Thanks to Jesus for his help with my 2018 Mercedes Benz I am very happy with my purchase

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Had a excellent time at victory Mitsubishi everybody was

5.0
by asap8008z on Aug 03, 2022

Had a excellent time at victory Mitsubishi everybody was really helpful and understanding and helped every step of they way to get me a car that is suited for me. Robbie was great

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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