Victory Mitsubishi

3.4

Hours of Operation

Service
Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:30am–2:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–8:00pm
Sunday
10:30am–5:00pm

Sales Team

Stavros Orsaris headshot

Stavros Orsaris

General Sales Manager 3.6 (69 Reviews)
Dealership Experience 6 years
Jason Lewis headshot

Jason Lewis

Sales Professional 2.6 (30 Reviews)
Dealer Experience 5 years
Dealership Experience 3 years
Christopher Allen headshot

Christopher Allen

Sales Professional 2.3 (26 Reviews)

Cars on the lot

542 cars available See all Cars

Dealership reviews

3.4
Rating and reviews of Victory Mitsubishi are from Cars.com and DealerRater.com

459 reviews

Sale new cars but they dont have the replacesmant part, i

1.0
by Andres martinez on May 25, 2022

Sale new cars but they dont have the replacesmant part, i am waiting for my catailic converter 4 months. I have 4 months we my car in the dealer. This dealer is terible.

Overall experience 1.0 Does not recommend this dealer.

So after a month of owning my car my transit plate has

1.0
by Morgan Litwin on May 24, 2022

So after a month of owning my car my transit plate has expired and after numerous calls I can’t get a response so unprofessional I’d recommend a different dealership the front tires were bald and one even blew on me after 4 weeks of owning the car that’s in acceptable such a joke not to mention my first finance guy was the biggest d**k on the planet so sad

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

WOW!

5.0
by Kunfident1 on May 22, 2022

WOW! Perfect! Extremely helpful and attentive to every detail. All my questions were answered! Our salesman, Manny, brought excellent customer service skills to our transaction. The finance manager was extremely helpful as well!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

Amazingly outstanding sales rep Christain was very

5.0
by KingAllyn88 on May 16, 2022

Amazingly outstanding sales rep Christain was very professional and polite and was honest I would definitely recommend thank you guys

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

Victory Mitsubishi was great.

5.0
by luisalebron781 on May 14, 2022

Victory Mitsubishi was great. Leaving with a great car!! Make sure to ask for Brian.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

Scam Alert !!!!

1.0
by Khan on May 08, 2022

They posted cars for lower price and when u go there they have a store ready for you. I went from Albany knowing that the car is available and when I got there the guy was like thar car has issues and we sold it. First why would u tell me in the morning that it’s available? Second why was it sold if it has issues and lastly the car is still posted for sale on website. The guy told me to get something else as they have plenty at dealership but of course higher prices. They also have mentioned the carFax report on the website but that is not correct. The car the posted with no accident had accident on Orignal carfax so make sure if u still ended up buying from them get the Orignal carfax to know the Orignal miles and any accidents the car might have.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Khan, Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Victory Mitsubishi. We would love the chance to talk to you about this situation and make it right. At your earliest convenience, please reach out to Bibi Singh at 718-515-4600 ext 2084.

Burning smell in charge mode while driving

3.0
by Cullen McGowan on May 07, 2022

Car is nice. Comfy and smooth. Wish I had better on dash features to be organized like my Kia Forte did. Car has burning smell when driving in charge mode you can smell through the vents in vehicle. It?s going to the dealership!! My brand new 11 mile on odometer car had a put out half lit joint and ashes tucked away in the door area as well the floors on all 4 doors of the vehicle

Customer service 4.0 Buying process 3.0 Overall experience 3.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Cullen, Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Victory Mitsubishi, we take customer reviews very seriously. Please contact Bibi Singh at 718-515-4600 ext 2084. We look forward to working together with you to come up with a solution.

False advertising if they can do that don’t trust

1.0
by Sami on May 04, 2022

Stay away falls advertising. They state the car is available and then when you get to the location they say it’s sold and try to sell you something else. The car they said is sold - still has an add and if you call they tell you is available but when you go there they say is sold.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Sami, Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Victory Mitsubishi. We would love the chance to talk to you about this situation and make it right. At your earliest convenience, please reach out to Bibi Singh at 718-515-4600 ext 2084.

Ask for Brianna!

5.0
by David Silva on May 03, 2022

Thank You Brianna for helping me purchase my 2018 Maserati Ghibli! Went to several dealers and left empty handed. However Brianna made it possible! Love my car

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi David, Thank you so much for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your Sales & Service needs in the future. We hope to see you again soon. Enjoy the ride!

Yo Ruben you blessed it Thank youuu bro you have made the

5.0
by Tyler30045 on Apr 27, 2022

Yo Ruben you blessed it Thank youuu bro you have made the impossible possible for real man…

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

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