Valenti Autocenter

4.1

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–12:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

128 cars available See all Cars

Dealership reviews

4.1
Rating and reviews of Valenti Autocenter are from Cars.com and DealerRater.com

32 reviews

Best Car Buying Experience EVER

5.0
by Audi Lover on Aug 09, 2020

Living in Simsbury having enjoyed our 2018 Audi A4 purchased locally, This dealership was a perfect choice given our local dealers questionable reputation and experience

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Overpriced

2.0
by Gregory m Polanco on Apr 28, 2020

Overpriced. For some reason they have alot of Manual trans car. I am shopping for one. But i am not interested in paying 5k over what the market price for the car is. You re better off looking or waiting no rush. the way they price used cars your better off buying new than used at new car prices.

Buying process 2.0 Overall experience 2.0 Does not recommend this dealer. Did not purchase a vehicle.

very very overpriced

1.0
by andrew johnson on Mar 25, 2020

why is everything they sell marked up 4-6k. I would love to make a purchase but their prices are much higher than other dealerships. sad

Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Over-priced

1.7
by VWfan on Aug 31, 2019

I tried to purchase a used vehicle from this dealership. The sticker price was $3,000 over blue book value, so I expected to be able to negotiate the price down to a reasonable level. The management was unwilling to budge. I wasted multiple hours driving to the dealership, test driving the car and driving home. I ended up finding a similar car for $4,000 less at another dealership.

Customer service 2.0 Buying process 1.0 Overall experience 2.0 Does not recommend this dealer. Did not purchase a vehicle.

Fraud

1.0
by Mike Shuman on Nov 29, 2018

Purchased a CPO vehicle from Jeff Ward and Damien Fournier at Mike Valenti Volkswagen in Watertown, CT. The vehicle leaked water into the dash from a bad windshield seal but Jeff, Damien, and Mike refuse to honor the warranty stating that the windshield is aftermarket and not covered in the warranty. The warranty clearly states that the warranty covers the glue and or anything that holds the windshield in place. Valenti still refuses to honor the warranty. I have contacted VW Customer Care but, the dealership "VALENTI MOTORS" does not return calls. Jeff Ward, Damien Fournier, and Mike Valenti are a bunch of crooks!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Very responsive and professional

5.0
by wtraveler56 on Feb 14, 2018

I was very impressed with the responsiveness and professionalism following my inquiry on a listed car. Though ultimately, it didn't match my needs, they worked with me in my search and were very responsive to additional questions/requests.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

New 2017 S3

5.0
by Marc C on May 01, 2017

Absolutely Best Buying experience. Danya was the best!! Bought my new car from out of state, as my local dealer didn't have the car I was interested in purchasing. Danya was able to work with me via email and phone, and now I am a proud owner of a new 2017 Audi. Valenti is great, anyone I know that is interested in purchasing an Audi, I will recommend the excellent staff at Valenti!

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great Experience

5.0
by Dave Cretella on Mar 01, 2017

Nice and easy Best car buying experience ever. Daniel the salesman was helpful in every aspect of this transaction. I would refer anyone to this dealer. Staff very knowledgeable and very helpful.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Intelligent and positive

5.0
by Q3 Audi guy on Sep 30, 2016

The salesman was excellent. He knew every detail about the Audi Q3, and the particular functions available with the technology package. He described the features of the car while I test drove the vehicle.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Bad experience

1.0
by STP on Aug 24, 2016

Do not waste your time going to valenti vw we were trading in a car and they told us it had a salvage title and they were only going to give us $1000 dollars when it was worth at least $4000! We contacted the bank and they said it didn't have a salvage title! We went to a local dealership and saw the car we wanted were approved the same day and got the true value of what our trade was worth! STAY AWAY!!!!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
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