Unlimited Auto Group

3.6

Hours of Operation

Sales
Monday
10:00am–7:00pm
Tuesday
10:00am–7:00pm
Wednesday
10:00am–7:00pm
Thursday
10:00am–7:00pm
Friday
10:00am–7:00pm
Saturday
10:00am–7:00pm
Sunday
2:00pm–6:00pm

Cars on the lot

239 cars available See all Cars

Dealership reviews

3.6
Rating and reviews of Unlimited Auto Group are from Cars.com and DealerRater.com

33 reviews

RUDE STAFF. SMOKE SMELLING CARS

1.0
by Richelle Menslim on Feb 22, 2022

cars smelled like smoke. one care we seen the radio didnt work. owners rude. they take manipulating pics so that you cant see the scratches or dents. WOULD NOT RECOMMEND

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Steer Clear

1.0
by NowayJose on Dec 30, 2021

Went to see a "well priced" Toyota. It was a 2018 with low miles. Well, the check engine light was on and it had been wrecked, which they did not say in the ad. I then tried to drive another one up the street and it sounded horrible! The brakes were grinding into what little was left of the rotor. I asked the guy if they did anything to the cars when they got them and he said NO they did nothing to them, they just buy and flip so I would NOT recommend this place.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Swindled into buying a car that was unsafe.

1.0
by Anthony Holthaus on Nov 12, 2021

I was swindled into purchasing Toyota Sequoia with undisclosed frame damage!! This company performs zero inspections on any of their vehicles. The first sign that something was wrong. I arrived to look at the sequoia and somebody had cut the catalytic converter‘s off. They sold me the vehicle before installing the Catalytic converter. They recommended their shop hand who was located in Covington Kentucky at a shop called Covington tires. The shop put the Catalytic converters on and The VSC and traction control lights and the check engine light remained on even after the repair to the catalytic converter‘s and the computer was reset. The shop also noticed that my rear brakes were leaking with fluid no fluid was found in the brake reservoir. Fast forward two days later I take the sequoia to carx. I was told that all four calipers were seized to the rotors and that the braking system was completely rusted out. After they performed the rest of their inspection they found that the Sequoia was missing swaybar links because the swaybar have been ripped from an already rotten frame that was hidden behind a patch job filled with fiberglass and then sprayed with under coating! I contacted the supposed manager of Unlimited auto group. I was told sorry that there was nothing that they could do. And any question that I had he had to refer back to some mystery boss. Please Be very wary of buying anything from this junkyard. Please take any vehicle you intend on purchasing from this company to a reputable mechanic. Do not listen to their sales guy/manager/office manager or whoever is involved with unlimited auto group. Now I am working with a Civil lawyer to try and get my money back. Do not make the same mistake that I made by purchasing a vehicle from unlimited auto group.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

All cars have been wrecked

1.8
by Dave on Jun 08, 2021

Check the free CARFAX . Every car has had numerous accidents. Class action is currently being investigated through the Attorney General. They won’t be in business long and probably end up in prison.

Customer service 4.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Do your research - run away

1.0
by Russ on Jun 19, 2020

As others have experienced. Most of the vehicles are damaged, some were severely. Make sure you have an independent inspection performed or better yet, don't even stop here. The salespeople are very nice and professional, their products are not. Look out for junkyard parts and questionable rebuilds.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

think twice

1.5
by dylan graff on Jun 16, 2020

Well, went there to check out two mazdas as well as a Passat and Nissan Altima. ALL of my test drives began with jump starting the cars! If you are looking at the Mazda3 Hatchback, don't waste your time. As I was pulling out of the PARKING SPOT the wheel jerked back 45 degrees and immedetly back right back into its spot. on my last test drive, which had to be jump started, I couldn't find a way out of the parking lot to even take it on the road. The yough men who were running the show were very nice and helpful, but tried telling me the issue with th hatchback is simply from the power steering messing up when jumping...….

Customer service 3.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

DON'T WASTE YOUR TIME!

1.0
by Nick on Jun 14, 2020

I was looking to purchase a honda civic and this lot had a huge selection so I came down to check it out. Unfortunately almost every car had extensive damage that wasn't disclosed on the carfax report provided by the dealership or they reaked heavily of smoke. Don't waste your time here!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Not a great experience

1.5
by John Appleseed on Jun 10, 2020

I went to Unlimited Auto Group to look for a used Honda Accord or Civic. Every car I looked at either smelled like smoke, had cigarette burns in the seats, or wasn’t running properly. I wanted to examine one car, but the battery was dead, so I couldn’t even test drive it. After this, I wanted to examine another car, and it took the salesmen multiple trips back to the shop just to find the right keys. I hate to judge a review based on professionalism, but as a consumer, I felt uneasy with the lack of professionalism. They were pretty nice guys, but I would not trust to be a vehicle from them, especially since they are an ‘as is’ dealership in an ‘as is’ state. I hate to say negative things towards others, but I wanted to share this just in case it might help you make a better decision and purchase.

Customer service 2.0 Buying process 2.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Good buy check in one year later

4.3
by Steven on Feb 16, 2020

My stepson bought a car from this dealer in March of 2019. 2015 Civic. Good price. Been almost a year with no issues.

Customer service 4.0 Buying process 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Grade A dealership!!!!!

5.0
by Caroline on Oct 10, 2019

Best prices in the area!!! No pressure sales! Visited this vehicle seeking a 2016 Honda Civic. They didn’t finance so I got financing from my bank. Easy to deal with. Will definitely recommend

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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