Universal Toyota

4.2

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–5:00pm
Sunday
Closed
Sales
Monday
8:30am–9:00pm
Tuesday
8:30am–9:00pm
Wednesday
8:30am–9:00pm
Thursday
8:30am–9:00pm
Friday
8:30am–9:00pm
Saturday
8:30am–9:00pm
Sunday
Closed

Cars on the lot

5 cars available See all Cars

Dealership reviews

4.2
Rating and reviews of Universal Toyota are from Cars.com and DealerRater.com

348 reviews

My deal was sweet an my sales manager was super awesome...

5.0
by Stevemac1055 on May 31, 2021

My deal was sweet an my sales manager was super awesome did everything to get me in to my car was the most awesome person that helped me the experience was so awesome

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great experience

4.7
by Name on May 27, 2021

Great customer service and good help, but it took a while to get through the entire process. I was there for 5 hours and we waited for financing meeting for an hour

Customer service 5.0 Buying process 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Take a bow!

5.0
by Paul on May 27, 2021

This was the fastest and easiest car purchase I have ever experienced. Syed Kazmi was very knowledgeable about the car I was buying. He was upfront and honest, which I knew because I had already done my own research on the car and price. Thanks Syed. 5 stars.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great experience

5.0
by Henry on May 26, 2021

Syed Kazmi was a great salesman. No pressure, friendly and smooth purchase. I will come again and will bring friends and family. People are friendly and kind. Perfect dealership. Clean and comfortable experience. Ask for Syed

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Robin Ma was very knowledgeable about the Highlander and...

5.0
by Richard on May 19, 2021

Robin Ma was very knowledgeable about the Highlander and very easy and pleasant to work with. Robin was instrumental in getting a workable deal. The crew that Robin works with is very knowledgeable and easy to work with. Nice dealership to deal with.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

SERVICE TIME

2.0
by Ernesto Lopez on May 14, 2021

had appointment on 5/11/2021 at 0700hrs was early but they don't start till exactly 7 am. went in for a oil change and alignment told me it would take 2 hours. If you have an appointment it should not take that long. took 3 hours. Sorry but my time is precious to me and I was not a happy camper. Why make an appointment if its going to take that long.3rd time they have done this to me. no more . WILL NOT BE BACK.

Customer service 1.0 Quality of repair 4.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Syed Kazmi

4.7
by Day on May 13, 2021

I came to universal toyota and was attended by Syed Kazmi, he was extremely helpful and tried to get me the best deal he was able to catch for me. I appreciate all his help and how he walked me through the whole process. He kept running back and forth for me to get me a deal I would be comfortable with and tried to find me a car that would be the best for me financially that I could comfortably pay and feel good about. I recommend going to him and receiving his help!

Customer service 5.0 Buying process 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Easy, friendly and honest customer service.

5.0
by Marty H on May 11, 2021

Easy, friendly and honest customer service. Syed made this my best ever car purchase. Car shoppers should request Syed for the best experience purchasing a vehicle.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Amazing Experience with Julia Cerrillo!

5.0
by Gabriella Aleman on Mar 31, 2021

I came in with a firm budget and in love with the Toyota CH-R, Julia made my car dreams come true! I’m a college student on a budget and Julia kept that at the forefront when helping me get an amazing deal! The process took a total of 2 hours! She was incredibly professional and made me feel so relaxed in my car buying experience ( first on my own I might add). She answered all my questions directly and with transparency. I definitely recommend coming to see Julia if you’re looking for a new vehicle she will absolutely take care of you!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Went car shopping for my beautiful wife yesterday and had...

5.0
by Kley on Mar 28, 2021

Went car shopping for my beautiful wife yesterday and had a wonderful experience! We were approached by Ernest Ayala when we got out of the car and I told my wife “Oh great here he comes”. I was expecting the stereotypical car salesman. Ernest is definitely not your typical car salesman. He was never pushy, he was very knowledgeable and helped us get the best deal possible. Thank you Ernest!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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