Hours of Operation
Cars on the lot
My deal was sweet an my sales manager was super awesome...
My deal was sweet an my sales manager was super awesome did everything to get me in to my car was the most awesome person that helped me the experience was so awesome
Great customer service and good help, but it took a while to get through the entire process. I was there for 5 hours and we waited for financing meeting for an hour
Take a bow!
This was the fastest and easiest car purchase I have ever experienced. Syed Kazmi was very knowledgeable about the car I was buying. He was upfront and honest, which I knew because I had already done my own research on the car and price. Thanks Syed. 5 stars.
Syed Kazmi was a great salesman. No pressure, friendly and smooth purchase. I will come again and will bring friends and family. People are friendly and kind. Perfect dealership. Clean and comfortable experience. Ask for Syed
Robin Ma was very knowledgeable about the Highlander and...
Robin Ma was very knowledgeable about the Highlander and very easy and pleasant to work with. Robin was instrumental in getting a workable deal. The crew that Robin works with is very knowledgeable and easy to work with. Nice dealership to deal with.
had appointment on 5/11/2021 at 0700hrs was early but they don't start till exactly 7 am. went in for a oil change and alignment told me it would take 2 hours. If you have an appointment it should not take that long. took 3 hours. Sorry but my time is precious to me and I was not a happy camper. Why make an appointment if its going to take that long.3rd time they have done this to me. no more . WILL NOT BE BACK.
I came to universal toyota and was attended by Syed Kazmi, he was extremely helpful and tried to get me the best deal he was able to catch for me. I appreciate all his help and how he walked me through the whole process. He kept running back and forth for me to get me a deal I would be comfortable with and tried to find me a car that would be the best for me financially that I could comfortably pay and feel good about. I recommend going to him and receiving his help!
Easy, friendly and honest customer service.
Easy, friendly and honest customer service. Syed made this my best ever car purchase. Car shoppers should request Syed for the best experience purchasing a vehicle.
Amazing Experience with Julia Cerrillo!
I came in with a firm budget and in love with the Toyota CH-R, Julia made my car dreams come true! I’m a college student on a budget and Julia kept that at the forefront when helping me get an amazing deal! The process took a total of 2 hours! She was incredibly professional and made me feel so relaxed in my car buying experience ( first on my own I might add). She answered all my questions directly and with transparency. I definitely recommend coming to see Julia if you’re looking for a new vehicle she will absolutely take care of you!
Went car shopping for my beautiful wife yesterday and had...
Went car shopping for my beautiful wife yesterday and had a wonderful experience! We were approached by Ernest Ayala when we got out of the car and I told my wife “Oh great here he comes”. I was expecting the stereotypical car salesman. Ernest is definitely not your typical car salesman. He was never pushy, he was very knowledgeable and helped us get the best deal possible. Thank you Ernest!