United Motors

2.6

Hours of Operation

Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–7:00pm
Sunday
Closed

Cars on the lot

42 cars available See all Cars

Dealership reviews

2.6
Rating and reviews of United Motors are from Cars.com and DealerRater.com

15 reviews

Sending nasty text

1.0
by Mariah on Apr 08, 2022

Unfortunately when you leave a review that they don’t like, they will send you nasty messages. When you call them, they pretend that it wasn’t them that sene the message when I’m fact it came from their business phone number

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Horrible people.

1.0
by Gracie on Apr 08, 2022

These men are scammers! They will sell you trash vehicles and lie with no guilty conscious. They sold me a car knowingly the transmission was failing. I was in contact to see if they would make things right and help and all they offered was for me to drive it down so they could fix it for maybe half the price. Not to mention it’s an 8 hour drive for me, no thanks on that!!! I left an honest review on google and the next day the dealerships phone number has sent me a message saying that they are praying my engine blows on me and that because of me they will not help the next customer with even a $1. Horrible horrible rude lying people. 0/10 I do not recommend… cars look nice and normal on the outside but they are trash on the inside… very similar to the employees.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Dishonest is the worst

1.0
by Sean on Apr 08, 2022

Called about a couple of cars and got very rude responses. One person said car was sold and another said it was in the shop. Dishonesty at its finest

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Book Covers

5.0
by Richard on Nov 04, 2021

My wife and I came to United Motors to look at a used Nissan Rogue but we're not impressed with the quality of the Nissan and, specifically, the CVT transmission. That was an issue with the car design and not this dealer. Instead, once we brought the Nissan back, a Buick Encore caught our eye. The test drive was a pleasure and we were sold on the small SUV. Where we thought our pre-approved loan was a guarantee, it fell through. The salesman, John, came to our rescue thought and he was able to quickly secure other financing that matched what our bank originally had said we were pre-approved for. John was extremely helpful and personal through the entire process. Thank you, John, for your help! United Motors is a small used car lot that is shared by another dealer which is confusing. Don't let the appearances of the lot deter you from doing business with this dealer. Don't judge a book by it's cover.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 3.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great deal, great expereince overall.

5.0
by Eric on Jun 02, 2021

John was extremely friendly and helpful, made sure we inspected the car to our liking, and made sure we were certain this was the car before we gave a deposit. The car was priced at $200 under KBB value, and he even went a little lower than that. The facilities were a little rundown, but don't let that fool you. Can't speak to the other reviews, but just the deal on the price alone, I would absolutely recommend this dealer. Carfax showed some structural damage, but they took it to the Mazda dealership to confirm there wasn't frame damage. Above and beyond what we experienced at other dealers.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Customer

4.0
by Daniel on Apr 11, 2021

John was very personable and made the purchase comfortable. The staff was also nice and made it a pleasant time we would go back and purchase again.

Customer service 4.0 Buying process 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.

found a nice one

4.7
by kelton on Mar 17, 2021

Found car for sale on FB marketplace, then on cars.com. Called about the car, but they had other's trying to buy it so I was put on a list. They called me eventually, and I ended up purchasing it after having it checked out. Buying process went so smoothly, it was actually enjoyable. They weren't up front with a bogus $399 dealer charge which was the only negative thing about my experience there. But they treated me fairly and courteously and I'd buy from them again.

Customer service 5.0 Buying process 5.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.

called to talk about a car they had for sale

2.5
by Logan on Sep 12, 2020

Called to talk to them about a car they had listed for sale they couldn’t tell me much about the car other than it had fresh oil change on it and they just got it in on trade( which is a lie they bought it at auction and have had it for 7 months) carfax shows all this. Why lie people why lie?

Customer service 2.0 Overall experience 3.0 Does not recommend this dealer. Did not purchase a vehicle.

Dishonest

1.0
by Hannah on Aug 27, 2020

I’ve been looking all over for vehicles and I found one here, but when I tried to discuss the price there was very little give with them. Along with that I only found out about some other problems through a long and tedious talk about the vehicle. This place is overpriced, has horrendous customer service and honestly the worst dealership I’ve ever seen!!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

STAY AWAY FROM THIS ONE!

1.0
by Uncle Paul on Jul 27, 2020

Called about BMW 760 i and after a minute conversation, got hang up from the salesman....because he did not like my questions about the car and a price... Well, all the negative reviews that people left prior to mine, is, put mildly, correct...These is the CROOKS. Give your self a favor--just stay away.

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
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