Union Park Honda BMW Buick GMC Volvo Cars Jaguar

4.5

Hours of Operation

Service
Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
Closed
Sunday
Closed
Sales
Monday
10:00am–8:00pm
Tuesday
10:00am–8:00pm
Wednesday
10:00am–8:00pm
Thursday
10:00am–8:00pm
Friday
10:00am–8:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Cars on the lot

187 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Union Park Honda BMW Buick GMC Volvo Cars Jaguar are from Cars.com and DealerRater.com

536 reviews

These guys are really trying to sell you cars fast and...

5.0
by JF on Jul 13, 2021

These guys are really trying to sell you cars fast and efficiently. There was a non pressure environment and when there was an error (a crack in the windshield), they took full responsibility. They really pride themselves in transparency.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Poor communication

2.8
by First Volvo on Jun 03, 2021

In general, I would not recommend this dealership. I find their communication skills to be very poor. I did not enjoy my experience although I did finance with Volvo. I found the finance representative to be very pushy. When following up on issues after the sale of the car, communications were not timely and in some cases were not returned at all.

Customer service 2.0 Buying process 2.0 Quality of repair 5.0 Overall experience 2.0 Does not recommend this dealer. Did purchase a vehicle.

I bought my second Volvo from Union Park Volvo on January...

3.0
by annmarie.p.stafford on Feb 28, 2021

I bought my second Volvo from Union Park Volvo on January 15, 2021. I got a great deal and had a great experience, but I have called 3 times in the past two week to see if my mats that I ordered are in. No response!! I left messages for my salesman, Patrick, to no avail. I also was promised pin striping, not done yet! I haven’t even had a call back! I guess once you buy, you are forgotten. That was not the case when I bought my other Volvo. Very disappointing! AnnMarie Stafford

Overall experience 3.0 Does recommend this dealer.

Quick and easy

5.0
by Alan MD on Dec 27, 2020

I found my potential purchase on Cars.com then contacted the dealership. The sales rep answered a few specific questions about the car and we quickly finalized the pricing. The car was put on hold. I visited and took a test drive and gave the final OK. We settled on the spot... quick and easy. The vehicle was clean and ready to go. The salesman and processor were friendly and easy to deal with. Overall a great experience.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Alan, thank you for sharing. We are happy to hear you had a great purchase experience at Union Park and look forward to working with you again. Remember to visit us for your service maintenance needs (no tax in Delaware for: maintenance and repair services, parts & accessories, auto spa detailing and on items to protect your vehicle, such as extended service contracts or wheel and tire damage insurance).

Wonderful experience as always.

5.0
by rpaulgoss on Apr 21, 2020

I just leased my 5th car from Union Park Honda and Mike McDaniel. They are always fair and open. No pressure and answer all my questions. We purchased a Volvo from Union Park almost 3 years ago and the same experience with a great deal.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Michael McDaniel is Awesome! I just leased my 4th car...

5.0
by Rkane on Mar 01, 2020

Michael McDaniel is Awesome! I just leased my 4th car from Union Park Honda and it’s always a quick and easy process! I’m loving my new Honda Pilot!!

Overall experience 5.0 Does recommend this dealer.

New Volvo

5.0
by Jacqueline on Feb 18, 2020

I had the best experience ever with Union Park Volvo. Mark, my sales rep could not have been more helpful, insightful, and responsive with the information I asked for. He gave me his undivided attention. The building was beautiful and clean which made me not mind waiting when I had to. I love my new Volvo and I did not have any questions because Mark walked through setting up the car so throughly. I will definitely recommend Union Park Volvo to all my friends and family looking for a new car!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello Jacqueline, thank you for taking the time to leave this fantastic five-star review and congratulations on your new Volvo! We are happy to hear that Mark was able to assist you in your car set-up! We hope to see you again at Union Park Volvo! Have a great day!

Excellent Service

5.0
by deggs22 on Feb 08, 2020

Excelleent Customer Service. I would reccomend this dealership to anyone. I've purchased my last 2 vehicles from here and would choose them in the future.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Had a great experience buying a new CRV. My family has...

5.0
by Csphill on Jan 26, 2020

Had a great experience buying a new CRV. My family has been loyal customers for years. Both Mike and Jeff were very helpful. I would recommend union park Honda to anyone!

Overall experience 5.0 Does recommend this dealer.

Probably one of the most pleasant car buying experiences...

5.0
by lizens on Jan 18, 2020

Probably one of the most pleasant car buying experiences I’ve had. Barbara and Mike were responsive, attentive and fair. Finance was also very nice.

Overall experience 5.0 Does recommend this dealer.
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