Union Auto Sales

3.5

Hours of Operation

Sales
Monday
9:30am–6:00pm
Tuesday
9:30am–6:00pm
Wednesday
9:30am–6:00pm
Thursday
9:30am–6:00pm
Friday
9:30am–6:30pm
Saturday
9:30am–5:00pm
Sunday
Closed

Cars on the lot

28 cars available See all Cars

Dealership reviews

3.5
Rating and reviews of Union Auto Sales are from Cars.com and DealerRater.com

10 reviews

poor customer service

1.0
by disappointed on Jan 05, 2020

This car dealer is shady the guys that run it do not answer questions about the cars, and when confronted with the car fax they pretend to know nothing about it. I would not recomend this place, when dealing with you they speak another language so you don't know what is happening.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Straight shooters

5.0
by RXBandit on Aug 30, 2018

Found a great price on a car online and went out there to see it. Often that means that the car is in bad shape or the price is actually higher when you get there, but not here. I couldn’t find a thing wrong with the vehicle and history was spotless. The service was good too. Eric was very friendly and helpful. He advised me away from high rate financing which would’ve tacked on more money upfront. All the fees were standard. Overall, it was a great experience.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

poor email service

1.0
by e36fan on Mar 09, 2017

I was inquiring about a 1997 BMW 328i, and some of their pictures are blurry. I kindly requested for better quality pictures. They responded to me by saying I needed to hire someone to look at it. In my opinion, I do not think I need to spend more money, and higher a mechanic to send me more photos, so I asked again for pictures. Their response to me was, "no". It is very disappointing that someone who does car sales as a job, is less professional, and more rude at answering/responding emails than a college student.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Great service, and Very nice people!

5.0
by Tuspot on Aug 30, 2016

My business here was awesome came there after seeing there listing for a ford mustang was able to see the car open it up had no problems with the dealer he was a greay guy let use take it for a test drive the car ran great was able to buy it that day and even though we had insurance problem he was an understanding guy let use leave the car there wile we got that settled and was able to get the car later that week i love this place im recommending this place to anyone i know who needs a used car!!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Didn't buy there, but experience was good

4.0
by briang on Aug 29, 2015

Although I didn't buy a used car from Union Auto Sales, my experience dealing with the sales dept was good. I thought they represented the car fair without any "fluff"

Customer service 4.0 Overall experience 4.0 Does recommend this dealer. Did not purchase a vehicle.

Great Service!

5.0
by LeslieA on Jul 12, 2015

Based on a recommendation from a long time friend, I decided to contact Union Auto Sales when it came time for me to trade in my car. I informed the gentleman, over the phone, of what kind of car I was looking for and how much I was willing to spend. He advised me to come to the lot and take a look at a few cars, and also told me that he would give me a price for my trade in. It might have just been good luck, but the day I went to the dealership, the owner had the newer version of the Honda Civic that I had been driving for the past 10 years and offered me a decent price for the trade in of my old car as well. Both guys on the lot, Pat and Tommy, are EXTREMELY knowledgable and helpful when it comes to their business. They worked with me (despite not-so-great credit) and I was able to leave with my new Honda the same day! I have had a lot of other bad experiences when it came to buying cars, and was really hesitant when my friend told me to check out Union Auto Sales. The guys have been in business on the same lot for over 15 years, and I'm not surprised. I will absolutely be back for my next car!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Ehh could've been better

3.0
by Somebody on Jul 11, 2013

The way this guy does his car fax is very fishy. He copies and pastes them to a Word document; which means he can add or omit anything he wants. Decided not to purchase the car from here due to high mileage, no warranty, and unwillingness to negotiate price.

Customer service 3.0 Overall experience 3.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Ridiculous I copy and paste them because the less paper to keep tract of and I never told a customer that they couldn't run one of their own. When a car is priced low to begin with there is no room to negotiate most folke assume that no matter what price you are asking that the dealer will take WAY less but never research what other dealers are selling the same car for.

I had a very honest experience

4.8
by Mr. Marine on Oct 17, 2012

These guys are awesome. They were honest about the car I bought,the price was lower than I thought and they broke down the sale charges. Not once did I feel like i was being handled

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for saying so we treat everyone the same.

Great service until they get your money

1.0
by Mini Owner on Sep 18, 2012

I bought a car from Union Auto sales over the internet. Not only were they dishonest about the condition of the car, but the service was terrible. Once they got my money, it took them a month to send me the title, and even then it was a result of me having to call them almost daily, dealing with more lies and no call backs.

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Bought a car over the internet and when he got here we put a blindfold on him so he wouldn't see that the car was horrible. As far as titles are concerned nobody EVER waited a month for one if we don't have it we wont sell the car. When someone buys a car AS IS with no warranty then it has no warranty if it breaks down.

2001 Ford E250

5.0
by HVAC SVC. on Apr 27, 2011

Looked all over for a cargo van for my buisness in HVAC. Found it right here! everything they told me on the phone about the van was the truth, even the little dent. HONEST! is what i look for. Very! happy with my new van. and look's great after i fixed the dent. People, look here! i'm comming back @ Union Auto Sales in Union, NJ for sure in the futre. Very Satisfied! you will to.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.