Ultimo Motors North Shore

4.0

Hours of Operation

Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

99 cars available See all Cars

Dealership reviews

4.0
Rating and reviews of Ultimo Motors North Shore are from Cars.com and DealerRater.com

70 reviews

Disappointed

1.0
by Begzada on Feb 22, 2020

My family has been a customer of this place for years, we have bought 4 cars from here, went to check out a CLS63 that was lowered to $42,650, but when I called and let them know I was coming they raised the price to $43,112. That was only the beginning as after tax and warranty the vehicle was being marked up almost $20k, the max discount they would offer is $400 for a customer that’s been with them for years, as if that is not enough, the general manager Scott is a guy I would not like to converse with ever again as he is the rudest person I’ve met. Telling a 4 time customer to go back to 1982 for a cheaper car basically telling me to go xxxx myself, last time I will be visiting this place and definitely the last time we purchase a car from here, will make sure to let my extensive family know to stay away from this place.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello Begzada, I think you have us confused with another business. We have no record of anyone or any situation like this. We have requested this review be removed.

My family has been a customer of this place for years, we...

1.0
by begzada on Feb 22, 2020

My family has been a customer of this place for years, we have bought 4 cars from here, went to check out a CLS63 that was lowered to $42,650, but when I called and let them know I was coming they raised the price to $43,112. That was only the beginning as after tax and warranty the vehicle was being marked up almost $20k, the max discount they would offer is $400 for a customer that’s been with them for years, as if that is not enough, the general manager Scott is a guy I would not like to converse with ever again as he is the rudest person I’ve met. Telling a 4 time customer to go back to 1982 for a cheaper car basically telling me to go xxxx myself, last time I will be visiting this place and definitely the last time we purchase a car from here, will make sure to let my extensive family know to stay away from this place.

Overall experience 1.0 Does not recommend this dealer.

Had a really great experience with this dealership!...

5.0
by Zoszx10r on Feb 11, 2020

Had a really great experience with this dealership! Christian McCoy made us feel at home and answered any and all ?’s we had. Seen the vehicle we wanted n purchase went smoothly thnx to Christian. Would highly recommend Ultimo and Christian as your sales person. Won’t b disappointed.

Overall experience 5.0 Does recommend this dealer.

Recent auto purchase

4.8
by info on Feb 04, 2020

After researching for a specific car on the web I found one at Ultimo. They have a huge selection of great cars and its fun just to walk thru and see the inventory. I met Christian there who was knowledgeable and professional and we were able to strike a deal we were both happy with. The car has been as promised. Thanks for the help Christian!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Excellent car selection outstanding service. I was very...

5.0
by Elguero-22 on Feb 04, 2020

Excellent car selection outstanding service. I was very pleased with the service Christian provided me. I recommend everyone to ask for him when visiting Ultimo Motors.

Overall experience 5.0 Does recommend this dealer.

Fantastic dealership with fantastic service

5.0
by Eric on Feb 03, 2020

Although I did not leave purchasing a vehicle, my experience with Ultimo was fantastic. Christian was nothing short of hospitable and full of knowledge when it came to my viewing of the Ford Focus ST. While I ultimately did not walk out with a vehicle, I would definitely recommend this dealership (and to see Christian) to my friends and family.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Christian, Raúl and the rest made this transaction a...

5.0
by Mark Harbison on Feb 01, 2020

Christian, Raúl and the rest made this transaction a breeze. They did everything they promised. I’ve been in hospitals that weren’t as clean as their showroom/shop. Would not hesitate to do do business again. Five big stars!

Overall experience 5.0 Does recommend this dealer.

Christian M. made my experience a breeze! Thank you so...

5.0
by Bansophan on Jan 28, 2020

Christian M. made my experience a breeze! Thank you so much. I absolutely love my new vehicle and can’t wait to drive more! Thanks

Overall experience 5.0 Does recommend this dealer.

Great car, great price and great service!

4.0
by Darin Mobley on Dec 04, 2019

I had been searching for the right Grand Cherokee for a while when I finally found "the one" at Ultimo. While the dealership was a bit of a haul from where I lived it was worth the drive. Bekim was a great salesman, nice guy and we even had some laughs. This was a true no pressure dealer. While I was working through the process they were nice enough to show my kids all of the cool rides like the Gallardo and various Ferraris on site. My daughter especially loved the Lambo! Funny thing is now my wife found a car there that she wants as well, looks like we'll be seeing Bekim again soon!

Customer service 4.0 Buying process 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.

Outstanding dealership and best customer service available.

5.0
by Jfarmer012 on Nov 11, 2019

By far the most professional experience I have ever had buying a car. I cannot say enough good things about my experience and I strongly recommend buying from Ultimo Motors in Northbrook. I want to give a huge shout out to Bekim Terzija and Brian Gilbert. Thanks for helping me out with my 2014 Mustang 5.0. The car is a dream and thanks for making it happen for me. You guys are the best. I 100%, without a doubt recommend buying from this company and seeking out assistance from Bekim and Brian through the car buying experience. I am beyond impressed with my experience. Thanks again guys!!! I will forward as much business as I can your way!! Joshua Farmer

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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