Turlock Chrysler Dodge Jeep Ram

4.3

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–6:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–6:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
10:00am–5:00pm

Cars on the lot

36 cars available See all Cars

Dealership reviews

4.3
Rating and reviews of Turlock Chrysler Dodge Jeep Ram are from Cars.com and DealerRater.com

133 reviews

Professional courteous timely and great to work with. I...

5.0
by Rob c on Dec 22, 2021

Professional courteous timely and great to work with. I will be using them for future servicing and auto work thank you

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Professional courteous timely and great to work with. I will be using them for future servicing and auto work thank you.

Service rep Daniel has always treated me fairly and...

5.0
by Moondog on Dec 08, 2021

Service rep Daniel has always treated me fairly and listens to my concerns. He is always courteous and does a great job. The service technician did a great job on my truck.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello there, Thank you so much for sharing your 5 star positive feedback with our online community! We're thrilled to hear you had great service experience with Daniel! I must say, he's a cool guy :) Thank you again for choosing us for all your vehicle needs, Daniel and rest of our team look forward to serving you next time! Have a great holiday season, Thanks!

Enjoy good service while awaited for the vehicle a...

5.0
by Phillip Barnhill on Nov 25, 2021

Enjoy good service while awaited for the vehicle a minimum amount of time. The service rep was courteous attentive it's attentive and responsive responsive to questions. I would recommend this, Dealership for any service needed.

Customer service 4.0 Overall experience 5.0 Does recommend this dealer.

Good buying experience. Friendly salesman, easy...

5.0
by erichawk209 on Nov 22, 2021

Good buying experience. Friendly salesman, easy transaction. Vehicle was ready when promised, nice and clean.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

While the mechanical aspect of my experience at Turlock...

3.0
by Twkelly09 on Oct 30, 2021

While the mechanical aspect of my experience at Turlock Dodge was acceptable, the customer service was lacking. In past visits, I have been happy with the shuttle to a local shopping area within five minutes drive, to wait while my truck is serviced. This time I was told that service was no longer available due to Covid. So instead, I sat for two hours in a room with several strangers. Hopefully, they didn’t have Covid! When my truck was done, I was told it couldn’t be washed-again because of Covid? The excuse of Covid for these services to be denied is unacceptable! It is more like laziness and a decline in customer service. When I take my Lincoln for service, someone drives me home, or wherever I need to go, in my vehicle and my car is washed when I pick it up. No Covid excuses at Lincoln dealership, just great customer service! In addition to all this, I had to pull over on the freeway to properly close my truck hood! I doubt I will be returning to Turlock Dodge any time soon.

Customer service 2.0 Overall experience 3.0 Does not recommend this dealer.
Dealer Responses

Hi there, thank you for writing us, please contact our Customer Relations Manager, Suman to address any concerns you have. She can be reached at 209-250-5810. Thank you,

Every person at the dealership was very nice and very...

5.0
by Memmi424 on Aug 05, 2021

Every person at the dealership was very nice and very helpful specially Luis our salesman

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Super friendly, helpful and knowledgeable staff. Easy to...

4.8
by Crow Town on Jul 23, 2021

Super friendly, helpful and knowledgeable staff. Easy to deal with and no pressure was felt. I would highly recommend Turlock Chrysler Jeep Dodge Ram to all.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Courteous,no pressure,friendly staff. Would buy from...

5.0
by Troubleman4sure@gmail.com on Jun 03, 2021

Courteous,no pressure,friendly staff. Would buy from them again. Will recommend to other people. They have a good selection of most vehicles, and a large selection of colors

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Sales rep was extremely helpful and had the patience to...

5.0
by mama_blessed on May 03, 2021

Sales rep was extremely helpful and had the patience to cover my needs in what I was looking for. Also was very informative and professional.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Service short change on services

1.0
by MK on May 02, 2021

Never got the tire rotation which I paid. I have taken my Dodge Charger to this dealership 4 times for oil changes. The last two times I paid for tire rotation and I started to suspect they were not rotating it. So I chalked marked the RF and RR wheels on this oil change 5/1/2021. The dealer kept the car vehicle for 3 1/2 hrs had 10:15am appt. when I got my car I checked the wheels and guess what they never rotated the tires. I pointed out to Daniel Dio (Service Advisor) he told me will talk to his service mgr. Kind of sucks that you take your car to a dealership and they don't do all the services you paid for. Now I have to take the vehicle to a tire shop to get it rotated. Steer clear from this dealership. It shouldn't take 3 1/2 for oil changes with appt and apparently they didn't get the time to rotate the tires. see the pics for the service order, and chalk marking on the wheels.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Dear Mayur, Thank you for taking the time to speak with me this morning to discuss your dissatisfaction. I spoke to our service writer; I was informed that all four tires were marked with a white chalk, which would make it difficult to conclude that tires were not rotated. from a customer's prospective, I understand your frustration for waiting a longer than usual as we are limited staff on Saturdays. Our goal is to ensure you are satisficed with our services; we are honoring a refund on tire rotation charges and welcome you back to our service dept. for a complementary tire rotation on us. Thank you again for being our valued customer and we look forward to serving you again soon. take care.-Suman, Customer Relations Manager

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