Tropical Auto Sales

4.3

Hours of Operation

Sales
Monday
8:30am–7:00pm
Tuesday
8:30am–7:00pm
Wednesday
8:30am–7:00pm
Thursday
8:30am–7:00pm
Friday
8:30am–7:00pm
Saturday
9:00am–5:00pm
Sunday
11:00am–4:00pm

Sales Team

Tommy Cohen headshot

Tommy Cohen

Sales (1 Reviews)
Thomas DeSio headshot

Thomas DeSio

Sales (1 Reviews)
Anthony Lauria headshot

Anthony Lauria

General Manager (1 Reviews)
Dealer Experience 10 years
Dealership Experience 3 years

Cars on the lot

60 cars available See all Cars

Dealership reviews

4.3
Rating and reviews of Tropical Auto Sales are from Cars.com and DealerRater.com

48 reviews

Great place to do business I got a great deal on my car ,...

5.0
by carline_09 on Jan 11, 2021

Great place to do business I got a great deal on my car , Tommy was very pleasant and easy to deal with Thank you Tropical definitely coming back to get the next car for the family

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Amazing Service-Incredible Dealer-Honest Salesman

5.0
by Mark Koser on Aug 17, 2020

I needed a car rather quickly. I found this vehicle online. The only problem was that I was in another state. I called and got in touch with Tommy. He was absolutely phenomenal. Since it was a used vehicle, he told me Everything about it. It was in excellent shape but had a couple of issues on the body. Tommy told me Exactly what the issues were; he even did a complete video showing me all of the aspects of the car, leaving nothing out. His honesty and integrity were what caused me to buy this car. I knew what I was getting based on his conversation and the video. I found a few other deals online, but no one matched the integrity that this dealership displayed. I flew down to pick up the car that I had bought sight unseen and it was exactly as Tommy had informed me already. I was so amazed and thankful. While there, the owner of the dealership asked me if everything was okay with the car and if I was satisfied. That was unusual For most dealerships to have that kind of concern, especially from the owner. Management was attentive, personable, and thorough during the paperwork process. They were fantastic! By the way, Tommy called me on a daily basis to update me with the process. That was incredible! Then on my way home he text me twice to make sure I was doing well and the drive home was okay. In every area, they deserve top ratings. Even more, they reminded me about the times of old, when people were people and not just numbers. They treated me like a human being. Thank you guys! I absolutely recommend this dealer. I’ll be back!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

They ripped me off. Sold me a car that died within 50...

1.0
by Krissommer74 on Jul 02, 2020

They ripped me off. Sold me a car that died within 50 miles. They had it towed and "checked out" said nothing was wrong. I Had to replace transmission and air conditioning. They suck and were unhelpful. Cost twice as much as I paid for the car in the first place.

Overall experience 1.0 Does not recommend this dealer.

The Walker's

5.0
by Fosterfamily on Mar 14, 2020

Awesome 5stars everyone was super sweet especially the owner and Fab! The financing was exceptional the service great everyone treated us like family. The selection of cars are outstanding I really really enjoyed my experience. This will be my forever place to shop for all of my car buying needs. They weren't pushy or rude. They stayed after hours to assist my husband and I. I'm thankful first to God then to the entire staff that assisted us with our process. Stop by I'm certain you won't be disappointed. I was really surprised by one of the negative reviews that I read all I will say is if those issues or concerns were brought to any member of the staff it would have been handled professionally. Stop by and encounter the warm welcoming experience of Tropical doing everything to ensure they meet and beat exceptional customer service. We absolutely love our new wheels.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

I bought a 2013 Jeep Patriot with 50,000 miles.

3.3
by John Griffith on Feb 18, 2020

Bought the Jeep and 3 days later it over heated, they took care of the repairs and even gave me a loaner even though I purchased it as is. Problem is, when I tried to refinance the loan 3 months later, I was told it was worth $4000 less then what I paid. They took advantage of me and that's just not right. I expected them to make a profit, that's what they're in business for. Just not that much. I will never go back there again. Side note, the Jeep I bought has had multiple problems since, witch I have had repaired at considerable expense.

Customer service 4.0 Buying process 4.0 Quality of repair 4.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

EXCEPTIONAL customer service and quality vehicle!

5.0
by Michael S Garvey on Jul 10, 2019

EXCEPTIONAL customer service, a quality vehicle, and such great people!!! I had been searching for a new, used car to be my commuter vehicle to Orlando from the east coast of Florida. I went to dealerships from the west coast of Florida to the east coast of Florida trying to find that right vehicle. I was only interested in finding a Honda Fit Sport. After many test drives and disappointments, I finally found a 2010 Fit at Tropical Auto Sales. After looking on their site, I noticed the quality of the vehicles they had listed (e.g. Jaguars, BMWs, etc...). I called and spoke with Anthony, General Manager, and asked why they would have a Honda Fit on their lot with the much higher end vehicles? Anthony was very clear that he and his team are focused on QUALITY vehicles only with lower miles. They do not sell anything but great cars to their customers. They even did a personal video of the vehicle and sent it to me via text - thank you Tommy!!! After a meeting discussing the details of the Honda Fit, and getting my wife's approval :-), I was ready to buy. Only problem I had was that I was 2 hours north of their location. Without hesitating, Anthony said they would deliver it to my home - no additional cost. So, on July the 5th, during a very busy car-selling holiday weekend, Tommy and Butch arrived on time, as promised, and delivered me the PERFECT car!! Thank you to the Tropical Auto Sales team!!!! I WILL buy another car from you!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Look Nowhere Else

5.0
by Rick on Jun 19, 2019

Purchased a cream puff car but along with it came immediately responses, superb personal attention and a great new group of friends. Thank you Anthony and Butch!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you Rich for trusting Tropical Auto Sales. it was a pleasure to do business with you and we hope your Mercedes E-550 brings you happiness and joy for many years. Thank you again

MOST OUTSTANDING DEALERSHIP--"TROPICAL AUTO SALES"

5.0
by Patricia on Jun 07, 2019

Think about this question. “Have you ever experienced a good deal?” While you’re thinking, I will take an opportunity to answer this question. Most recently, I drove up to a delightful car dealership; namely, Tropical Auto Sales. Upon arrival, one of the nicest sales representatives—Frank—came out and took the time to inquire about my interest and then offered a test drive. While test-driving the car of choice, Frank provided answers to my numerous questions and gave an abundance of great TIPS and was as honest, as ever. Additionally, if you’re looking for a great buying experience and won’t mind enjoying some comedic entertainment by a natural born comedian, who reminds me of Jackie Gleason, you should definitely consider purchasing your next automobile from Tropical Auto Sales. The Team—Jennifer, Doug, Tommy, Butch, and Frank—work well together. It’s a company doing business as it should be done. It’s one of the best…. No. I stand corrected. It is the best car-buying experience I have had. Thus, the reason I enthusiastically and highly recommend Tropical Auto Sales!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great experience with Tropical auto sales

5.0
by Jason on May 01, 2018

Recently purchased car from Tommy at Tropical Auto sales and was super impressed with quality of service and attention to detail. I purchased car from out of state and they took care of everyhting and was such an easy experience buying a car.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Clean and VERY PROFESSIONAL

5.0
by Mrs. on Jun 22, 2017

Everything Keep doing what you are doing GREAT JOB!! I would recommend and have done so to Tropical Auto.I LOVE THE STAFF FAST AND THEY REALLY TRY THEIR BEST TO HELP YOU GET THE CAR OR TRUCK YOU WANT.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Tropical Auto Sales Team

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