Toyota of New Orleans

4.5

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
Closed

Cars on the lot

72 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Toyota of New Orleans are from Cars.com and DealerRater.com

388 reviews

If I could leave no stars I would.

1.0
by K. Netter on Apr 23, 2022

Worst experience I've ever had. From Terry Gibson . Sales associate . Waste my time an left us standing out in the sun . Said anything to get us to the dealership . He’s not trustworthy the few minutes I had to deal with him.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hello there, we appreciate you taking the time to leave us this feedback. Please reach out to William lewis (wlewis@toyotaofneworleans.com) when you can so we can address this situation directly. Thank you and have a great day.

Great service and personnel Courteous transport porter

5.0
by Gigi on Apr 23, 2022

Great service and personnel Courteous transport porter Time for for service reasonable Comfortable waiting area

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, we are very happy to have provided you with such a positive experience. We hope to be of service to you again in the future. Take care!

Yes I will go back there again

5.0
by Abdll ayyad on Mar 31, 2022

Friendly and they do good job clean but not fast enough I hope the fix these matter the staff there they have good personality dealings with people plus they helpful fo offering something in a good way

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Public service announcement: After purchasing 8 cars

1.0
by Kelley on Mar 22, 2022

Public service announcement: After purchasing 8 cars from Toyota of New Orelans over the years, and referring multiple friends, I will never be back! The service department had turned into a joke and the lack of communication is infuriating. Car was towed in on Thursday … 5 days later and cannot even get a phone call back. Technician gave me his cell number and voicemail is full and no answer at desk. Promised a loaner vehicle, then denied they promised it. Spoke with service manager who apologized and promised me answers and a return call “shortly” - that’s been 24 hours ago. There are way too many dealerships in this area to deal with one that breaches the contracts of the warranty you purchased from them and makes promises they cannot keep. Go ANYWHERE else!!!!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hi, we're sorry that we did not fulfill your expectations during your visit to our dealership. Our manager would really like to speak with you more regarding this matter. Please reach out to Steve Cobos (Scobos@toyotaofneworleans.com) or call 504-940-0000. We look forward to hearing from you.

The service i received was excellent.

5.0
by Marty on Mar 18, 2022

The service i received was excellent. My thanks to ROBERT JENKINS and his team. Great. Work

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

Friendly and helpful services, we were looking for the

5.0
by Marialegaux on Mar 05, 2022

Friendly and helpful services, we were looking for the Corolla cross and they find me exactly what I was looking for

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

First class dealership and service department. Thank you...

5.0
by tiger840 on Feb 10, 2022

First class dealership and service department. Thank you for your fast and complete service visit

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, we're glad everything was completed quickly and to your satisfaction. Please let us know if there is anything else we can do for you; we are more than happy to help!

My experience at this dealership was awesome!! Shout out...

5.0
by bclifton4 on Feb 05, 2022

My experience at this dealership was awesome!! Shout out to my salesman Derrick Sykes, he was kind, courteous and able to provide me with the car I wanted. I also want to thank Mr. Akkawi, the Director of Finance, who made sure I understood everything I signed. I will recommend this dealership to everyone I know looking for a car. Thanks again guys and Bless you all.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience!

Very professional & courteous service The highly...

5.0
by SOLR.ENERGY on Feb 04, 2022

Very professional & courteous service The highly knowledgeable customer service and dedicated customer support team at this location is great! What a refreshing experience.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

The lady in the service department shouldn’t be working...

3.0
by shytisdeephere on Feb 02, 2022

The lady in the service department shouldn’t be working there with the attitude she has, she had an attitude right from jump start

Customer service 5.0 Overall experience 3.0 Does not recommend this dealer.
Dealer Responses

Hello there, we appreciate you taking the time to leave us this feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to (Wlewis@toyotaofneworleans.com). We look forward to hearing from you.

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