Toyota of New Orleans
Cars on the lot
Dealership reviews
388 reviews
If I could leave no stars I would.
Worst experience I've ever had. From Terry Gibson . Sales associate . Waste my time an left us standing out in the sun . Said anything to get us to the dealership . He’s not trustworthy the few minutes I had to deal with him.
Hello there, we appreciate you taking the time to leave us this feedback. Please reach out to William lewis (wlewis@toyotaofneworleans.com) when you can so we can address this situation directly. Thank you and have a great day.
Great service and personnel Courteous transport porter
Great service and personnel Courteous transport porter Time for for service reasonable Comfortable waiting area
Hi, we are very happy to have provided you with such a positive experience. We hope to be of service to you again in the future. Take care!
Yes I will go back there again
Friendly and they do good job clean but not fast enough I hope the fix these matter the staff there they have good personality dealings with people plus they helpful fo offering something in a good way
Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Public service announcement: After purchasing 8 cars
Public service announcement: After purchasing 8 cars from Toyota of New Orelans over the years, and referring multiple friends, I will never be back! The service department had turned into a joke and the lack of communication is infuriating. Car was towed in on Thursday … 5 days later and cannot even get a phone call back. Technician gave me his cell number and voicemail is full and no answer at desk. Promised a loaner vehicle, then denied they promised it. Spoke with service manager who apologized and promised me answers and a return call “shortly” - that’s been 24 hours ago. There are way too many dealerships in this area to deal with one that breaches the contracts of the warranty you purchased from them and makes promises they cannot keep. Go ANYWHERE else!!!!
Hi, we're sorry that we did not fulfill your expectations during your visit to our dealership. Our manager would really like to speak with you more regarding this matter. Please reach out to Steve Cobos (Scobos@toyotaofneworleans.com) or call 504-940-0000. We look forward to hearing from you.
The service i received was excellent.
The service i received was excellent. My thanks to ROBERT JENKINS and his team. Great. Work
Hello, thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!
Friendly and helpful services, we were looking for the
Friendly and helpful services, we were looking for the Corolla cross and they find me exactly what I was looking for
Hello, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!
First class dealership and service department. Thank you...
First class dealership and service department. Thank you for your fast and complete service visit
Hello, we're glad everything was completed quickly and to your satisfaction. Please let us know if there is anything else we can do for you; we are more than happy to help!
My experience at this dealership was awesome!! Shout out...
My experience at this dealership was awesome!! Shout out to my salesman Derrick Sykes, he was kind, courteous and able to provide me with the car I wanted. I also want to thank Mr. Akkawi, the Director of Finance, who made sure I understood everything I signed. I will recommend this dealership to everyone I know looking for a car. Thanks again guys and Bless you all.
Hello, thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience!
Very professional & courteous service The highly...
Very professional & courteous service The highly knowledgeable customer service and dedicated customer support team at this location is great! What a refreshing experience.
Hello, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
The lady in the service department shouldn’t be working...
The lady in the service department shouldn’t be working there with the attitude she has, she had an attitude right from jump start
Hello there, we appreciate you taking the time to leave us this feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to (Wlewis@toyotaofneworleans.com). We look forward to hearing from you.
What would you like to discuss?