Toyota of Lincolnwood

4.0

Hours of Operation

Service
Monday
7:00am–7:30pm
Tuesday
7:00am–7:30pm
Wednesday
7:00am–7:30pm
Thursday
7:00am–7:30pm
Friday
7:00am–7:30pm
Saturday
8:00am–5:00pm
Sunday
8:00am–5:00pm
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–7:00pm
Sunday
Closed

Cars on the lot

346 cars available See all Cars

Dealership reviews

4.0
Rating and reviews of Toyota of Lincolnwood are from Cars.com and DealerRater.com

639 reviews

I had a very smooth transaction purchasing my beautiful

5.0
by Mack Parker on Apr 30, 2022

I had a very smooth transaction purchasing my beautiful Rav4 hybrid Limited. Zahid and Amy were phenomenal! Zahid was the sales associate and Amy was the finance manager. From first contact all the way to delivery of the vehicle, process was smooth, fast and fun! Highly recommend you ask for Zahid Mirza from sales!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, thank you for your kind comments about our staff here at Toyota of Lincolnwood. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience. Thank you for the feedback; have a wonderful day.

OMG WHAT A WONDERFUL EXPERIENCE!

5.0
by Mack Parker on Apr 28, 2022

OMG WHAT A WONDERFUL EXPERIENCE!!! I came in to see some CHRs but with the help of Zahid Mirza we left a beautiful Rav4 AWD XLE!! We really wanted an AWD vehicle but Zahid got us in the perfect vehicle. I highly recommend you go see him and no one else! Hes really honest and wants the best for his customer. Thank you Z

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, thanks a bunch for your kind words. It's reviews like this that make us at Toyota of Lincolnwood excited to come into work every day.

Zahid was professional, personable, and efficient.

5.0
by denjen79 on Apr 23, 2022

Zahid was professional, personable, and efficient. Will come back. I enjoyed buying my new truck so much. He made it an awesome and fun experience

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, we truly appreciate your feedback and are glad that Toyota of Lincolnwood was able to help work through your case. We hope to work with you again; take care.

The dealership called about purchasing 2022 Tundra crew

1.0
by richard9618 on Apr 22, 2022

The dealership called about purchasing 2022 Tundra crew platinum and was told sticker price was 67,183.00. I arrived to purchase vehicle and was told sticker price for this vehicle is 79,995.00. I asked salesman how did price increased by 12,000.00? The salesman said since it’s hard to get this vehicle this is mark up profit for dealership. The dealership can’t be trusted. I contacted Sales internet manager about experience and was told Sales manager would contact me which never happen. I traveled an 1hr and 30mins to visit dealership to be disappointed. I would never recommend this dealership to anyone.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Richard, we're disappointed we couldn't provide you with a 5-star experience during your last visit. We appreciate the feedback and want to assure you of our commitment to honest and professional practices. We encourage you to reach out to us at Customercare@leaderauto.com to discuss. Thank you.

I’m not interested in purchasing a vehicle.

Richard, we are disappointed to hear you had a poor experience. Customer satisfaction is our top priority. We would like to hear more about your visit. Could you please email Customercare@leaderauto.com with more details of your visit?

The vehicle price was changed after I arrived at your dealership . I have since purchased a Tundra from another dealership

I reached out to them regarding a used vehicle that was I

1.0
by JD on Apr 22, 2022

I reached out to them regarding a used vehicle that was I saw on cars.com. Only picture of the car exterior were on their site, so I asked for pictures of the interior and was told they would send them over right away. After I followed up with them multiple times over the next several days, I never received any pictures, though I was told every time they would get right on it. In addition, I was surprised to see +2500 in "Dealer Accessories" added to basically every used car. I asked about what that was... "the dealership does scotch-guard for the upholstery and some other stuff." When I told them I wouldn't be interested in that, they said it was too late and it something they always include. 2500? What bothers me is the price listed in "Big Font" and appearing on various websites like cars.com shows a very competitive price ("Great Deal"), but then they mark it up further when you show up for the purchase because of the Dealer Accessories. Ultimately those two factors (lack of responsiveness and deceiving pricing) led me to not waste my time making a trip to look at the vehicle.

Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hello, thank you for sharing your experience. It's disappointing to hear that you had to face such difficulties. We want to assure you of our open and honest business practices. Please reach out to us at Customercare@leaderauto.com to discuss this further. Thank you.

I had the worst experience ever, I brought my car,

1.0
by Dr_medoshamy on Apr 21, 2022

I had the worst experience ever, I brought my car, which was 2013 Toyota Avalon Hybrid, I just bought it a month ago, when I came to pick it up after the service done, they give me the fob key without buttons. When I spoke with them and their manager, they said give us approve that you brought the key with buttons. Weird question. Not recommended if you do please make sure to document every things They are big theft Horrible Today I got call from their manager Joel asking me why you wrote this and he was insulting me why you bought your car from car max because I have a car max tag Weird people

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hello, thank you for taking the time to voice your concerns. We would like to discuss this with you and look forward to investigating this further. Please reach out to us at Customercare@leaderauto.com.

Rip off artists

1.0
by Rick on Apr 15, 2022

Beware! They pre charge the bogus “extended warranty” program you should never get because it’s a rip off. So the price they advertise is not the real price. There is a couple extra thousand dollars beyond the price they advertise. I’m sure some of the people who work there are great but this business model is VERY shady. Their prices aren’t even that good. You’d think they’d lower their sticker price since they’re going to stick you with the price of their unnecessary “warranty”. Don’t waste your time. Go somewhere that doesn’t pull this

Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Rick, thank you for taking the time to voice your concerns. We want to assure you of our open and honest business practices. Please reach out to us at Customercare@leaderauto.com to discuss this further. We would appreciate another opportunity. Thank you.

Price gouging experience.

1.0
by rav4 on Apr 07, 2022

Price gouging experience. Miguel tried to to sell a "pre-owned" 2022 Rav4 Prime with under 50 miles on it for $72k. The MSRP for a NEW one is 43k. They really think I'm going to pay $30k over MSRP for a used Rav4? That is close to a 70% mark up! I countered to see how low they would go down but he did not budge from $72k. I obviously did not pay a luxury price for a toyota rav4 but Miguel sounded confident he can see it at that price. Only a fool would buy it and that fool was not me. Or it could be someone in a very desperate situation that Miguel could take advantage of. Of note, why is it pre-owned? That's a red flag for me. Did one of their guys just bought it off to get the $7500 federal rebate? Then sell it back to the dealership so dealership can sell it at a huge mark up? Such a horrible experience that I will never set foot into this dealership ever again.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hello, we're disappointed we couldn't provide you with a 5-star experience during your last visit. We appreciate the feedback and want to assure you of our commitment to honest and professional practices. We encourage you to reach out to us at Customercare@leaderauto.com to discuss this further. Thank you.

Price gouging at its best

1.0
by Levi on Apr 07, 2022

Price gouging experience. Miguel tried to to sell a "pre-owned" 2022 Rav4 Prime with under 50 miles on it for $72k. The MSRP for a NEW one is 43k. They really think I'm going to pay $30k over MSRP for a used Rav4? That is close to a 70% mark up! I countered to see how long they would go down but he did not budge from $72k. I obviously did not pay a luxury price for a toyota rav4 but Miguel sounded confident he can see it at that price. Only a fool would buy it and that fool was not me. Or it could be someone in a very desperate situation that Miguel could take advantage of. Of note, why is it pre-owned? That's a red flag for me. Did one of their guys just bought it off to get the $7500 federal rebate? Then sell it back to the dealership so dealership can sell it at a huge mark up? Such a horrible experience that I will never set foot into this dealership ever again.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hello Levi, we're disappointed we couldn't provide you with a 5-star experience during your last visit. We appreciate the feedback and want to assure you of our commitment to honest and professional practices. We encourage you to reach out to us at Customercare@leaderauto.com to discuss this further. Thank you.

Rip off

1.0
by Buyer on Apr 05, 2022

This Toyota dealer are one of the most greediest dealer. Straight up lies internet prices , they want you to waist your time to come in only to tell you their price is $15k over MSRP.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hello, thank you for taking the time to voice your concerns. We want to assure you of our open and honest business practices. Please reach out to us at Customercare@leaderauto.com to discuss this further. We would appreciate another opportunity. Thank you.

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