Toyota of Lincolnwood

4.0

Hours of Operation

Service
Monday
7:00am–7:30pm
Tuesday
7:00am–7:30pm
Wednesday
7:00am–7:30pm
Thursday
7:00am–7:30pm
Friday
7:00am–7:30pm
Saturday
8:00am–5:00pm
Sunday
8:00am–5:00pm
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–7:00pm
Sunday
Closed

Cars on the lot

340 cars available See all Cars

Dealership reviews

4.0
Rating and reviews of Toyota of Lincolnwood are from Cars.com and DealerRater.com

639 reviews

They are a complete waste of your time and I advise you

1.0
by KJ on Jun 09, 2022

They are a complete waste of your time and I advise you to go elsewhere. I called from out of town to buy a specific Corolla SE that was listed on Cars (. com). I asked them to set up the sale ahead of time because I was travelling from some distance and it seemed like a fair price. So after some back and forth they sent me the bill of sale and lo and behold they add a $2595 (!!!) "AFTERMARKET" line item. When I called to ask about this and what it was I was told it was for "ceramic coating and interior spray with a stain warranty". Seriously. What next, premium blinker fluid?) and is something they add to all their used vehicles. When I said I thought it was very misleading she stated that it's on their website (which I'll admit I never visited until after our call ended). And while its true that it is listed on their website (only slightly misleadingly, see pics) nowhere on the Cars (. com) ad does it mention this add-on nor did they adjust the advertised price on that site to account for the add-on. From other reviews I've seen of their dealership (check edmunds) this is common along with other misleading price strategies. This kind of thing doesn't just happen at the sales person level, this is a top down strategy and is a huge red flag on how they will care for their customers down the line.

Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hello and thank you for taking the time to voice your concerns. We want to assure you of our open and honest business practices. Please reach out to us at Customercare@leaderauto.com in order to discuss this further. Thank you.

They tried to sell my niece a Corolla LE that they had in

1.0
by mikechmielowski on May 26, 2022

They tried to sell my niece a Corolla LE that they had in stock with markup of $15000.00. Anthony tried to scare my niece by saying if a car is ordered that it would take a year to get the car. This car dealer is crooked,don't shop for a car at this dealership.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hello and thank you for taking the time to voice your concerns. We want to assure you of our open and honest business practices. Please reach out to us at Customercare@leaderauto.com to discuss this further. Thank you

Z was awesome!

5.0
by Mack Parker on May 14, 2022

Z was awesome! Helped me get in the rav4 I really wanted. Thanks Z for all your help!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, our team appreciates your kind words, and are so glad to hear that your experience at Toyota of Lincolnwood met your expectations. We truly care for our clients and are delighted to know that our dedication shows. Take care, and thank you again for the review.

Zahid Mirza was a great help!

5.0
by Mack Parker on May 14, 2022

Zahid Mirza was a great help! Helped my daughter get her first car! WE love the corolla!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hey there! We appreciate your kind review of Toyota of Lincolnwood and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

Was texting a sales person who promised to get back with

1.0
by JOB889 on May 13, 2022

Was texting a sales person who promised to get back with me on a price, but never do d. Touched base the following day and same response. No one has called yet

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hello, kindly reach out to us at Customercare@leaderauto.com as we would like to assist you.

They never got back with me on the Out the door price of

1.0
by JOB889 on May 11, 2022

They never got back with me on the Out the door price of the 2018 Rav 4. The person communicating with me said they would, but have not heard from them yet

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hello, we're disappointed to hear that no one got back to you. We value our clients, and we hope we can show that to you. Please reach out to us at Customercare@leaderauto.com as we want to assist you!

Yes, thanks for responding. As I said, before I come to the dealership I would like to know the OTD price on the 2018 RAV4 (black) Thanks!

Hello, kindly reach out to us at Customercare@leaderauto.com as we would like to assist you.

Don’t sell them your Vehicle (SCAM) I visited this

1.0
by Hinads on May 09, 2022

Don’t sell them your Vehicle (SCAM) I visited this dealer in January to sell my Vehicle. The Sales man had promised me a check for my vehicle after 6 week maximum. After waiting 3 months with no calls, emails, or any follow up whatsoever. I reached out myself for an update, I was promised to get the check last Friday (05/06). Now more than 3+ months later the dealer has sold my vehicle and I’m still left without a check. This dealer group has essentially taken my vehicle, sold it, and kept all the profits. I’ve spent time traveling to the dealer multiple times which is about 1 hour from my home, money on fuel (gas is over 5 dollars a gallon now), and stressing over this situation. All I’ve received in return is empty promises and this dealer groups hand in my pocket. Keep in mind we are not talking about a few hundred dollars but more than the average American makes in 6 months. After over 3 months with no money and the vehicle being sold to another person who is also being treated badly, I would call this “business” a SCAM!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hello, we appreciate you sharing your concern with us. We assure you, that we take this seriously and want to have a discussion with you. We want to get this situation handled and repair our relationship with you. Please reach out to us at Customercare@leaderauto.com.

Zahid Mirza was just a great help!

5.0
by Mack Parker on May 07, 2022

Zahid Mirza was just a great help! Mrs and I really wanted a Rav4 hybrid in red.. Z helped us get the perfect vehicle. We love our new Rav4 Hybrid.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Mark, our team appreciates your kind words, and are so glad to hear that your experience at Toyota of Lincolnwood met your expectations. We truly care for our clients and are delighted to know that our dedication shows. Take care, and thank you again for the review.

I attended a promotional event here and won a free oil

1.0
by Repairfix on May 03, 2022

I attended a promotional event here and won a free oil change worth $50. When I showed up to have that done, I was told that I would owe an additional $19+ since the cost of the oil change was $69+. This is a bait and switch. There was no mention of the prize I won being worth “up to $50” on the prize certificate I was given, In big red letters, it said FREE. No fine print, nothing. I had to leave the service area and talk to a manager in sales to have the situation corrected, this after asking for the same thing in the service area and being told that the facility manager was in a meeting and would not be available for almost 2 more hours. Whatever the internal communications issues are at this place, well they need to be fixed, This was an unforced error on their part. I had also made an appointment for the oil change the day before and was given a time slot, then when I was here I was told it would be two hours more till they might get to the job even though they had a day to make sure they had a filter to fit my non Toyota vehicle.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hello, we are disappointed to know that your experience with us did not go as planned. We always aim to provide wonderful service to every customer, and your experience cannot be an exception. We will investigate this further to know what went wrong; feel free to reach out to Customercare@leaderauto.com to discuss.

What a great experience purchasing my first new car with

5.0
by Mack Parker on Apr 30, 2022

What a great experience purchasing my first new car with Z!!! Love the service!! Highly recommend Z to all my friends and family! Thank you for getting me and my family in a brand new safe Toyota!!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hey there! We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Toyota of Lincolnwood.

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