Toyota of Lincolnwood

4.0

Hours of Operation

Service
Monday
7:00am–7:30pm
Tuesday
7:00am–7:30pm
Wednesday
7:00am–7:30pm
Thursday
7:00am–7:30pm
Friday
7:00am–7:30pm
Saturday
8:00am–5:00pm
Sunday
8:00am–5:00pm
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–7:00pm
Sunday
Closed

Cars on the lot

400 cars available See all Cars

Dealership reviews

4.0
Rating and reviews of Toyota of Lincolnwood are from Cars.com and DealerRater.com

636 reviews

Anthony and Amy were great to work with.

5.0
by mmarcuccilli on Aug 05, 2022

Anthony and Amy were great to work with. Amy was able to get us a good rate to finance and she was very professional. Usually the finance person is not easy to deal with. I expected the usual 3-4 hour process, but I was pleasantly surprised. Great job. The only issue I had was that the car was not detailed. The interior was pretty bad, the seats had stains on them and the carpet was dirty and the car had a sour odor. Anthony had the guy onsite try to clean it up but he did absolutely nothing to improve the issue. I took it home and spent 2-3 hours doing a complete interior/exterior detail and now the car is spotless. Great dealership. Anthony great job no pressure straightforward. Mike Marcuccilli

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, we appreciate the 5 star rating and kind words about our staff. We thank you for the feedback as it helps us improve. Have a wonderful day!

Travelled over an hour to see a car listed online for

1.0
by pfischer1008 on Jul 25, 2022

Travelled over an hour to see a car listed online for 37k. Called the dealership to make an appointment AND confirm availability and PRICE before traveling out. Test drive the car, works wonderfully. Go in to talk price and was told the car was in fact 58K. Never would have traveled all the way there for that price/cost. Massive bait and switch tactic. May never purchase a Toyota again.

Customer service 3.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hello, thank you for taking the time to voice your concerns. We want to assure you of our open and honest business practices. Please reach out to us at Customercare@leaderauto.com to discuss this further. We would appreciate another opportunity. Thank you.

Waste of time

1.0
by pfischer on Jul 25, 2022

Travelled over an hour to see a car listed online for 37k. Called the dealership to make an appointment AND confirm availability and PRICE before traveling out. Test drive the car, works wonderfully. Go in to talk price and was told the car was in fact 58K. Never would have traveled all the way there for that price/cost. Massive bait and switch tactic. May never purchase a Toyota again.

Customer service 3.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 4.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hello, thank you for taking the time to voice your concerns. We want to assure you of our open and honest business practices. Please reach out to us at Customercare@leaderauto.com to discuss this further. We would appreciate another opportunity. Thank you.

My salesman Brian was great.

3.0
by Maxxholland on Jul 14, 2022

My salesman Brian was great. I purchased a 2020 Toyota Camry. They force you to pay $3,000 for some spray on fabric protector. I did not want this product and did not know I had to purchase until after. That was kind of scammy but that’s the auto industry. I would not go to this dealership unless you negotiate to have the $3000 spray removed beforehand.

Customer service 5.0 Overall experience 3.0 Does not recommend this dealer.
Dealer Responses

Maxx, we hope we can turn these 3 stars into 5. We want to hear from you, please reach out to us at Customercare@leaderauto.com when you can. Thanks!

David Masters was great to work with.

5.0
by mikebang1 on Jul 09, 2022

David Masters was great to work with. Process was smooth and we were in and out wuickly with a fair deal on a used car.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, thanks a bunch for your kind words. It's reviews like this that make us at Toyota of Lincolnwood excited to come into work every day.

I Would like to recommend Juan Carlos Romero, service

5.0
by myron2020 on Jun 28, 2022

I Would like to recommend Juan Carlos Romero, service advisor at Toyota of Lincolnwoood. He has worked here many many years and has helped me get the correct service on my cars during the years. He is always there when you need him, thanks Carlos.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, thank you for your kind comments about our staff here at Toyota of Lincolnwood. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience. Thank you for the feedback; have a wonderful day.

I like to rate Christine Hackl as one of the best service

5.0
by Baragon99 on Jun 27, 2022

I like to rate Christine Hackl as one of the best service reps at the Lincolnwood Toyota dealership. She is very good in helping out the customers and give her high marks in performance, personality and practically all of the above. Thank you Christine!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hey there! Thank you for your kind comments about our staff here at Toyota of Lincolnwood. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience. Thank you for the feedback; have a wonderful day.

I came to buy a car I was taking care of well well

5.0
by Edward ROLON on Jun 25, 2022

Edward ROLON Angel LUGO was very professional helping getting my new car, I will recommend this DEALER to anyone Well job done. Thank you Edward ROLON

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello, our team thanks you for taking the time to leave us your review! We are so happy to hear that you had a fantastic experience with our team at Toyota of Lincolnwood . Have a great day!

I will like to thank David Masters for making my buying

5.0
by delriorafa7 on Jun 23, 2022

I will like to thank David Masters for making my buying experience the best ever!!! I will definitely recommend toyota of Lincolnwood and David to all my family and friends.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, our team thanks you for taking the time to leave us your review! We are so happy to hear that you had a fantastic experience with our team at Toyota of Lincolnwood. Have a great day!

Very disappointed with this dealership.

1.0
by jeanne.hamman on Jun 21, 2022

Very disappointed with this dealership. I was seriously looking for a Toyota Avalon 2022. They had one that I was highly interested in. It listed for a little bit under 40,000. They would not sell it for less than $54,000 before taxes. Price gouging and in my opinion consumer fraud. Would never recommend them.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hello Jeanne, thank you for taking the time to voice your concerns. We want to assure you of our open and honest business practices. Please reach out to us at Customercare@leaderauto.com in order to discuss this further. Thank you.

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