Tom Wood Honda

4.7

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–6:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–6:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Sales Team

Brandon Dalbey headshot

Brandon Dalbey

Service Advisor 4.6 (51 Reviews)
Jordan Jessup headshot

Jordan Jessup

Sales & Leasing Consultant (51 Reviews)
Dealer Experience 5 years
Dealership Experience 5 years
Zack Logan headshot

Zack Logan

Sales Manager (51 Reviews)
Dealer Experience 7 years
Dealership Experience 7 years

Cars on the lot

160 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Tom Wood Honda are from Cars.com and DealerRater.com

853 reviews

We purchased a used vehicle from Tom Wood Honda on Friday

2.0
by Doug on Feb 22, 2022

We purchased a used vehicle from Tom Wood Honda on Friday February the 18, 2022 they replaced the windshield wipers and washed the vehicle and when we picked up the next day the salesperson told us that the bolts where you put your license plate were broken off he told us to put our plates in the window made no effort to repair but they have a body shop and mechanics go figure, so after we got it home we noticed 3 tires were good and the fourth one was bad the low tire light stayed on but he assured us that they checked it so we decided to put new tires on so they would all be the same so when we took it to put on new tires we found out the struts were bad all four tpms-ez sensors were all bad that is why the light would not go off the back brakes and rotors were fried and one caliper defective and two sway bar link on both sides were bad bad wiper blade on the back and the oil had to be changed because it was way over full mark also had to repack the rotor bearings we paid 6400.00 for the vehicle and realize when you a used car that things can come up but seriously 3500.00 dollars later alot of the things that were wrong could caused us to have a serious accident and I realize that they want to sell cars but come on really do you not inspect your vehicles at all or do you just not care what happened to honesty and integrity. So we definitely Will never do business with Tom Wood Honda again and hopefully other people will see this and think twice, it is just sad that this is the way people get treated if we had purchased a brand new vehicle it probably would have mattered a little bit more shame on people who are only out to make a sale. Our salesperson was Alex and he was very pleasant but that's the only good thing I have to say. Beware buyers. We purchased the 2010 Toyota Zion.

Customer service 1.0 Overall experience 2.0 Does not recommend this dealer.
Dealer Responses

Doug - We take pride in the vehicles we sell and strive to deliver transparent service so it's surprising to see this feedback. I apologize that you aren't completely satisfied with your purchase. I would be glad to speak with you directly about any outstanding issues, but I won't be able to find your contact information from this review. Please consider giving me a call. Thank you, Jason Sherwood - General Sales Manager - 765-203-0060

Logan was great! Felt no pressure and they listened to...

5.0
by tabicat8505 on Feb 12, 2022

Logan was great! Felt no pressure and they listened to what we wanted and what our budget was!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Logan and the Tom Wood Honda team. Drive safely and we hope to see you back again down the road!

Very professional, awesome service. Even washed my...

5.0
by Billroundtree4922 on Feb 03, 2022

Very professional, awesome service. Even washed my vehicle to my surprise. Everyone I came into contact with was very helpful and genuinely cared. Love the quick professional service. Thank you

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for taking the time to share! We are thrilled to hear that you had such a successful service experience working with the Tom Wood Honda team. Drive safely, and we hope to see you back again down the road!

Everyone was very nice and helpful! Aaron was awesome to...

5.0
by aves_18 on Jan 29, 2022

Everyone was very nice and helpful! Aaron was awesome to work with! I was able to ge the car I have always wanted!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the great review! We are so glad to hear that Aaron delivered such a successful purchase experience working with the Tom Wood Honda team. Drive safely, and we hope to see you back!

Everyone was super helpful and willing to help me find a...

5.0
by jonweiler on Jan 28, 2022

Everyone was super helpful and willing to help me find a car within my budget.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Congratulations on your purchase! We are thrilled that our team was so helpful and attentive throughout your experience and we appreciate you taking the time to leave a review. Thank you from all of us at Tom Wood Honda!

Having a simple oil change at Tom Wood Honda was so easy,...

5.0
by MomBon on Jan 26, 2022

Having a simple oil change at Tom Wood Honda was so easy, from booking online to the pleasant comfortable waiting area while service was done. It didn’t take long, and service personnel explained everything clearly so that I am confident the job was well done as always.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We love hearing when we can make our clients' visits easy and enjoyable! Thank you for the great review and for choosing Tom Wood Honda for your maintenance - we'll be here for any future service needs that arise! Take care!

The Sales team were pleasant and professional. They were...

5.0
by Mjh1298 on Jan 22, 2022

The Sales team were pleasant and professional. They were very knowledgeable of their products. They were quick and responsive to our needs. We had our new car in less than 24 hrs.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with the Tom Wood Honda team. Drive safely in your new vehicle, and we hope to see you back again down the road!

Aaron Cooper has always been very helpful and...

5.0
by Tori_dbarth on Jan 20, 2022

Aaron Cooper has always been very helpful and knowledgeable when it comes to getting a new vehicle. I have bought multiple vehicles from him and would go back again.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Tori, thank you for the great review! We appreciate your support and are thrilled to hear that Aaron delivered such a successful purchase experience. Drive safely in your new vehicle, and we hope to see you back at Tom Wood Honda!

Aaron was great to work with, helped me find the right...

5.0
by jegray on Jan 20, 2022

Aaron was great to work with, helped me find the right car for the right price. I would certainly go back to him for all my car needs!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the great review! We appreciate your business and are happy to hear that you found the right vehicle working with the Tom Wood Honda team. Drive safely, and we hope to see you back!

Very helpful. Highly professional staff. Experience was...

5.0
by belleirwin on Jan 16, 2022

Very helpful. Highly professional staff. Experience was seamless with the leasing of a car. Would recommend this dealer.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with the Tom Wood Honda team. Drive safely, and we hope to see you back!

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